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    32 answers, most recent on 5/30/2026
    RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
    Having purchased MAGIX Photo story DELUXE in March 2022 and after installing it, I was never able to use the program, giving me error no. 14 as it tells me that the product was registered under an old email that I no longer have for years Removed by
  • Video Pro X
    25 answers, most recent on 2/11/2026
    RE: Cannot start VPX17 by double-clicking on MVP file
    As indicated by Marc, the solutions given by @kPeiffer here, seem to work, but I haven't yet tried any of them. For VPX17, here is what the changes to the registry are as per the proposed reg file: Windows Registry Editor Version
  • Movie Studio
    2 answers, most recent on 12/30/2025
    [Closed] Vegas Pro 23: Waveforms Shift Depending on Zoom Level
    I’m having an issue in Vegas Pro 23 that I’m not sure how to properly describe, but I’ll try to be as clear as possible. However here is a video demonstrating the problem. Here’s what’s happening: I drag a video clip that includes audio onto the
  • Movie Studio
    20 answers, most recent on 10/9/2025
    RE: Video files not loading
    Hello John and thank you for your prompt response Alas, I am just a computer user and not familiar with the detail that you requested. I have done some searching and came up with the following: Windows Version - last update 13 Sept 25 - 2 items :
  • ACID
    3 answers, most recent on 1/1/2026
    RE: Missing ExpressFX Reverb DLL in ACID Pro 8.0.12 on Windows 11 Home
    @Andrew-Goode First, since this is essentially the same question as you asked in your other thread, my initial response was to consider hiding it and asking that all responses and further postings were made there. However, I do accept you are asking
  • Movie Studio
    11 answers, most recent on 12/4/2025
    RE: Corrupted Audio
    Thanks! I fixed it, but didn't identify the exact problem.* More chirps: extreme breaks in volume (decrease) with static sounds there. No continuous 'brr.' Note, my mix/EQ is not good, though no peaks at all (top at about -3db; typically
  • Audio Cleaning Lab
    11 answers, most recent on 2/24/2026
    RE: Need 2 files from Audio Cleaning Lab 10 cd distribution
    @clement5 Ok, I don't know if SFACL4 still has DX plugin compatibility. Likely not. Can this tool help you? https://craiganderton.org/how-to-use-dx-plug-ins-with-vst-only-daws/ https://www.xlutop.com/buzz/zip/dxshell_v1.0.5b.zip ACL had a very
  • SOUND FORGE
    38 answers, most recent on 9/16/2025
    RE: MP3 conversion glitches
    Thanks, Rick. Yes, unfortunately, we can definitely eliminate the audio interface as the cause. Good point. @SP. mentioned the legacy encoder earlier in this thread, but I hadn't tried it yet as I was getting errors in other applications, too. Or so
  • Video Pro X
    10 answers, most recent on 12/5/2025
    RE: Video Pro X 11 Crashes Every 5 Minutes
    @johnebaker  Hello again,I changed my Program Settings> Display Options> Preview and playback on analog recording> Video mode to Standard Renderer At first, i thought this solved my issue. The program did not force close. I tried closing
  • Movie Studio
    20 answers, most recent on 10/9/2025
    RE: Video files not loading
    GeneralID                                       : 0 (0x0)Complete name                            : F:\Video\Amalfi Coast Aug_Sept 25\STREAM\00215.MTSCompleteName_Last                        : F:\Video\Amalfi Coast Aug_Sept 25\STREAM\00619.MTSFormat
  • Video Pro X
    2 answers, most recent on 8/7/2025
    Video Pro X Crashes as soon as it hits 8GB of RAM usage (Solved)
    This is an odd one, and I've managed to resolve it, but in the interests of helping the community, I'd like to post my solution. I would appreciate a clarification as to why the software crashes once it hits 8GB of system RAM usage, when I have 64GB
  • Movie Studio
    69 answers, most recent on 8/10/2025
    RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
    @Gra_Ham, here are my notes on cleaning. I completed the project in 2017. Initially I used a Sony cleaning tape which was good for digital recordings but as I subsequently learned, not so good for analog 8 mm or Hi8. This is probably due to digital
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