• Photostory

  4 answers, most recent on 12/12/2025

  RE: Inserting image
  Hmmm mysterious here's screenshot of ctrl tip on timeline since when I have had no problems inserting, it was the previous drag and drop that I found veeeery hit and miss. Also puzzled that I had been struggling for a couple of days before the ctrl
• Movie Studio

  3 answers, most recent on 12/9/2025

  RE: program is halting for sometimes more than 45 seconds, then resumes...
  @berts Hi Are you logging in to the computer with a Microsoft account and using OneDrive to backup your files? If so then this may be the cause of the 'pausing'. You need to stop OneDrive synchronising the folders that VDL is using for your
• SOUND FORGE

  5 answers, most recent on 6/26/2025

  RE: Hammer Plugin
  @j-Drinda To my knowledge you can get your money back for 14 days. So, if you bought it recently, simply contact infoservice@magix.net or shop​​​​​​@magix.net and ask for a refund. Besides that you should be able to simply use other
• Movie Studio

  11 answers, most recent on 1/12/2026

  RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
  @SHANE-KOHUT Hi In add ition to @emmrecs comment "ntdll.dll" issues can be caused by drivers for, among other hardware items, the GPU. . . . . Nvidia 3080ti. . . . I have uploaded the latest drivers . . . . There is an issue with the latest
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  Thanks, SP and I hear you. But my worry here is that if I edit it a WAV and need to save it to a 192 kbps MP3, that SF18 is doing something screwy with it that isn't happening in (for instance) SF14. It was displaying other really strange behaviour,
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  Hi Rick, the proofer who was listening to the files first reported it on her machine and when I checked the files on my machine (different countries), she was right. The anomalies didn't appear in the WAV files, just the MP3s after conversion. Also,
• Photostory

  17 answers, most recent Yesterday

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi Without more information on your computer specification, try re-installing the latest v14 of Visual C++ Redistributable available from here. If you computer has an Intel or AMD processor install both the x86 and x64 versions. If that does
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  Yes, I rendered from Reaper. And it was the first time I was rendering with live effects on the tracks. So here's the full audio journey: 1) recorded voice artist using Reaper; exported as 44 kHz, 16 bit, mono WAV (have been doing this for maybe 15
• Other products

  5 answers, most recent on 9/30/2025

  [Solved] Independence Pro 3.5
  I purchased Independence Pro when it was originally Yellow Tools.  The software was originally 3.1 then you had to manually upgrade to version 3.3.  Somewhere down the line when the software was upgraded to 3.5 something went terribly wrong as I
• Video Pro X

  3 answers, most recent on 11/27/2025

  RE: changing 16:9 to story size
  @AAProds Hi Al, Great explanation in your video! For the case of getting back to full screen, I just switch to SPR, and with the playback marker where I want full screen, and click on the reset width button and then the middle button for
• Music Maker

  One answer, on 6/24/2025

  which new version includes add-ons for commercial use?
  which new version includes commercial add-ons?I prefer to buy less but I need it for commercial use and this program has a constant problem with separating it. Update: MUSIC MAKER 2026 ULTIMATEAll PREMIUM features and contentNew: Vandal virtueller
• SOUND FORGE

  3 answers, most recent on 10/24/2025

  RE: SF Pro 14 is erroneously looking for ARA Waves plug-ins
  @joe-patti Waves will probably answer you that they don't support Sound Forge. They have a list of supported software on their website. I think it's caused by a problem with the way Sound Forge handled ARA plugins in the past. I've tested the Sound
• Video Pro X

  4 answers, most recent on 10/14/2025

  RE: Bought the vMAGIX Video deluxe 2026 plus.
  @Max-HOLDT Welcome to the Magix user to user forums, so not a contact for any Magix staff and confidential data, like serial keys, and order numbers should never be posted here. Hence I have edited your post. Error 14 indicates you are trying to use
• Video Pro X

  18 answers, most recent on 6/29/2025

  RE: Magix Capture - Standalone program
  @Can-Dive Regarding the lack of smooth playback even with proxy files enabled or a post render of a section within a project as the latter misses tracks within that section and is still jerky. In short proxy files for me have become unusable and
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  SF11 is stable - SF13, 14, 16 fail.
  I have been struggling with SF for years, I can no longer test if SF18 fixes issues or not but I am on SF16. When I've upgraded to new versions the bugs have not been fixed and have given up paid upgrading.I've just discovered that all the versions
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  I'm stumped, Rick, because I've now used three PCs and not all even in the same location, and with different software: REAPER, Sound Forge 14 and VLC Player. Two with Windows 10 and the other with Windows 11. I have a new PC at home using an old
• Movie Studio

  4 answers, most recent on 2/26/2026

  RE: [Closed] Video deluxe 2026 Plus
  @bruce-m Hello Bruce, it would have been ideal to start a new topic so others will easily spot your question. All you need to do is locate your image in the media pool and then drag it down onto the timeline below your video and title (as you are
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  Hi Rick, wow that's a lot of effort to see if you can reproduce this issue. I really appreciate the lengths you've gone to here. Bizarrely, I don't think I have a glitched file remaining (I'll check the recycle bin) because once I identified the
• SOUND FORGE

  5 answers, most recent on 6/26/2025

  RE: Hammer Plugin
  Thank you SP for you prompt answer. Unfortunately, I only discovered its lack after 14 days and so, I'm the looser and SF the winner, as always. - SF should offer plugins separately. Maybe I have to stick to Audacity because they even offer things
• SOUND FORGE

  8 answers, most recent on 4/21/2026

  Play head disappearing in SF18 Pro
  Occasionally, when I launch SF 18 Pro, the play head disappears. If I quit SF and re-open it, it's still gone. Nothing short of a PC reboot seems to solve it and I don't want to do that every time I want to use SF (I keep my PC in sleep mode when
• Movie Studio

  11 answers, most recent on 1/12/2026

  RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
  @SHANE-KOHUT Welcome to the Magix user to user forums. Your screenshot shows that the error is being caused by a problem with "ntdll.dll" which is a Windows core file, so not a problem with VdL directly. You need to have your Windows installation
• SOUND FORGE

  3 answers, most recent on 10/18/2025

  RE: Using m4a files in Sound Forge 11
  The old solution for this was to install QuickTime, then iTunes. This would result in a sub-program - Apple Application Support being installed. This would do the trick for both Sound Forge Pro and Vegas Pro.I recently did a clean install of WIndows
• Movie Studio

  24 answers, most recent on 9/20/2025

  RE: Inserting a clip on the timeline
  @Pete-Lowland Hi, at the bottom of the preview window are 3 buttons, Single Objects - that doesn't do anything & sounds like that's what your in. Single Track & All Tracks will move the objects on the timeline as you wish Edit, Sorry just
• SOUND FORGE

  8 answers, most recent on 2/25/2026

  RE: Sound Forge Audio Studio works incorrect with VST3 plugins
  I tested SFAS 17 with plugin scan files taken from Music Maker 2026. Yes, the program recognized all plugins, but not all of them agreed to work correctly. If anyone is interested, I will now describe the results of my tests. The program acts