• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  @Odd-Aagesen Hi Black video on import is most commonly caused by issues with the graphics card (GPU) drivers or display options settings in the program for hardware acceleration of decoding, processing and export, where possible, by the GPU . Open
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @browj2 Hi John, Seeing this thread again has reminded me I intended to post an update on my similar trials with Adobe Audition. After much reading (in the Audition forum and elsewhere) I eventually came across what, unlikely as it might seem, has
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @AAProds Hi Al Thanks for the new clip, definitely stutters with the 591.86 RTX driver and patch .316. . . . . I don't get HW accel on the 3060 ("update your driver" message in the export dialogue) . . . . Strange, I tried the following: Project
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @AAProds, Thanks for letting us know that the problem also exists with the older 58x.xx driver. This confirms once again that the Magix patch .316 solved one problem but created another.
• Photostory

  17 answers, most recent 17 hours ago

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi . . . . Was it sufficient to have uninstalled Nvidia or do I need to reset it at 581.8 . . . . Uninstalling the App would not affect the driver that is already installed, try downloading 581.80 and install that. John EB
• Video Pro X

  2 answers, most recent on 3/23/2026

  RE: [Closed] Vegas Pro 23 won't start up...
  @JOHN-SVANBERG Go to the Vegas forum https://www.vegascreativesoftware.info/us/vegas-pro-forum/ where there are recent posts about driver updates and Microsoft updates causing problems and solutions.
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  @Manfred-von-Erlangen When your 25 minute was encoding, did the window actually say hardware encoding? Driver 591.44 encodes OK but the window does not mention hardware encoding just the "please update driver..." Incidentally, I tried the Srudio
• SOUND FORGE

  10 answers, most recent on 10/11/2025

  RE: MP3 files skipping / glitching when opened ...
  Thanks. Presently I'm using the Madiface Driver at 1024 samples, and it's working OK. I have played with lower settings.
• Rescue Your Videotapes!

  3 answers, most recent on 7/7/2025

  RE: Driver for Magix USB Video Capture Device
  @barbara-c Hi It look like the drivers download page linked to in my previous post are no longer available. Does the 'Videowandler', or something similar, appear in the software recording device options@ Windows should provide the correct driver,
• Music Maker

  6 answers, most recent on 6/29/2025

  RE: No sound on VST instruments
  It seems to be working now. I was able to change from Primary Sound Driver to Speaker on the audio playback tab in Program Settings>Audio/Midi after it had defaulted to Direct sound. Once that was selected it allowed me to select Music Maker Asio
• SOUND FORGE

  One answer, on 2/9/2026

  RE: Software is not registering any sounds from my interface.
  @Ron-Burton You might need to select and apply the ASIO driver of the interface in the program preferences. Make sure to enable microphone access in the Windows security settings otherwise Windows will block audio recording for security reasons.
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  @Steven-Wood Are you still using compatibility mode after updating your GPU driver?
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  @John-Wurm As far as I know the K0065 or K0067 need the premium driver. Usually, you can simply uninstall devices from the Windows device via right click on them.
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @Marc-Goder @vdl-user-v19 G'day, interesting, thanks for that. My situation: -VDL is at version 316 (no updates available) -I'm using the NVidia 581.80 driver you referred Andy to in this post. -HEVC on the 3060 does indeed export nice and smoothly,
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  @NappeR It seems to be a general problem. Also Vegas crashes. Acid and Vegas had the same codebase in the past, therefore it's likely caused by the newest Intel
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  Thanks for info, but I am in over my head. after several hours the 'grabber' is located in "other devices' and the drivers do not get there and I have no idea how to fix it.
• Music Maker

  6 answers, most recent on 8/24/2025

  RE: Buffer Crackle
  Hi Frank go in to the program settings and see how many ASIO drivers you have. Then report back.  
• Music Maker

  6 answers, most recent on 6/29/2025

  RE: No sound on VST instruments
  @Campbell-McMahan Hmm, ok. What is your default Windows playback device? I assume the driver wants to access it but can't, for some reason. You can try and install another ASIO driver, for example the newest version of ASIO4ALL. Press Windows key +
• Movie Studio

  14 answers, most recent on 9/8/2025

  RE: MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)
  @ItsMichael Hi In addition to @SP. and @emmrecs comment about re-installing the drivers. Download the latest Game Ready (GRD) drivers for your GPU and when asked do a clean install, if you are not gaming, install the drivers and NVidia control
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  Greetings all, Nvidia have released RTX driver 591.59-desktop-win10-win11-64bit-international-dch-whql available as Game Ready only. On my system with RTX 4060 and MS2025 this driver still DOES NOT give NVENC hardware encoding with H.264 or HEVC but
• Movie Studio

  6 answers, most recent on 12/9/2025

  RE: [Closed] Nvidia RTX 5080 Graphics Card | But MEP 2026 suddenly stopped using it
  Since this issue was already raised in https://www.magix.info/us/forum/beware-latest-nvidia-gtx-591-44-drivers--1350824/ I will close this thread to prevent further duplication. JeffForum Moderator
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  @Szymon-Barabach You can reset the Acid program settings by holding CTRL and SHIFT on your computer keyboard and then starting Acid. Keep holding the keys until a small window appears and asks you to reset the settings Generally, a crash in ntdll
• Other products

  One answer, on 9/16/2025

  RE: [Closed] Vegas21 crashes on startup(0xc0000005)
  @wang-ren Crashes in ntdll indicate driver problems. It could be your graphics driver or audio driver. Maybe try to reinstall those. Have you tried to restart the computer? Please select the restart option, not the Shut down option. Also try to
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @CubeAce residual AMD left overs, you can see them in the list in the processes tab. I asked the tech at that PC build store if those might be left over drivers or whatever from the old GPU & if they might interfere with the functioning of the