• Video Pro X

  25 answers, most recent on 2/11/2026

  RE: Cannot start VPX17 by double-clicking on MVP file
  @emmrecs Hi Jeff, Thanks for taking a look. I don't get the choice about opening the file - "Always" or "Just once" - for MVP files. That is, I don't see this when right-clicking on the file, "Open with." With some other files, I get the choice,
• ACID

  13 answers, most recent on 2/20/2026

  RE: Acid Music Studio 11 Fails to run.
  @stuart-cassie I keep all my VST plugins in a VST folder. Its scanning that folder and picking up most, but not all of them. Just a slightly random thought: are your plugins VST2 or VST3, or a combination of both? By default VST3s must be installed
• Music Maker

  14 answers, most recent on 9/27/2025

  RE: What are the corresponding albums to Soundpools with no images showing
  @Leonard-1 HDP files are probably leftover files from your old projects. These are not part of the loops, these are generated after you load audio files into the project to store edits. Because editing works non-destructive, you need to store the
• ACID

  13 answers, most recent on 2/20/2026

  RE: Acid Music Studio 11 Fails to run.
  Those files dont exist in the Music Studio 11 folders.  
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  @AAProds Hi Al Mystery of the name is solved. There is a missing line in the .Cube file The first line should of the file should be the title eg: TITLE Als LUT The CUBE us just a text file, open it in notepad and you can add the title line as the
• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  @raquii Have you tried to copy the audio_plugin_scan_server exe files from the Sound Forge 18 Pro program folder to the Acid Pro 11 program folder like I suggested above? Be sure to make a backup of the files in the Acid program folder first, just
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  Tried Support again with no success. Filed a dispute as well.
• ACID

  16 answers, most recent on 4/27/2026

  [Solved] ntdll.dll - ACID doesn’t start
  For several weeks I’ve had a problem. ACID Pro 11 won’t start. The following message appears: Problem Description   Application Name:    ACID Pro 11.0   Application Version: Version 11.0.2 (Build 21)   Problem:             Unmanaged Exception
• Movie Studio

  3 answers, most recent on 9/5/2025

  [Solved] HEVC causing Magix to crash when exporting - ucrtbase.dll error
  My Movie Studio 2024 program has been working fine since I installed it. nothing has changed, no new programs or updates and then started crashing. First disc I burnt to worked fine, did another shortly after and crashing part way through
• Movie Studio

  2 answers, most recent on 10/28/2025

  [Closed] How to import a .avi or other movie file format into a project
  I am unable to drag an .avi file into my Vegas Movie Studio Platinum 9.0 project, how can I do this?
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @AAProds - Progressive to Interlaced conversion. As requested here's a small zip file to download. https://drive.google.com/file/d/1d4vJujeRaRIq4xidmKM0vgwvJ1DA3RdR/view?usp=sharing It contains two 6 second files. Original Progressive mp4 and
• Movie Studio

  9 answers, most recent on 10/24/2025

  [Solved] Movie Sudio 2025 developed a strange behaviour
  Greetings, MS2025 is starting to annoy me. For the past couple of weeks or so I've been editing some of my nieces GoPro MOVs (I think - Cineform anyway) videos. This has been going well with no real hassle except for some stange reason occasionally
• Music Maker

  4 answers, most recent on 12/23/2025

  RE: [Solved] System requirements for 2026
  @Michael-Hopcroft Hi . . . . Windows 11 Pro. . . . My system is not reacting quickly, so I probably need a tune-up. . . . . Are you logging in to the computer with a local user account or a Microsoft account? If a Microsoft account, then is the
• SOUND FORGE

  3 answers, most recent on 1/20/2026

  RE: My Audiostudio16 all of a sudden failed to record.
  I can't do the 'File> Reset' tool because program won't launch. Hi @Michael-Prindle, if you cannot open Sound Forge to access the 'File' menu, hold down the 'Ctrl+Shift' keys whilst trying to launch SF. That will open the 'reset/clear cache'
• Photostory

  2 answers, most recent on 2/26/2026

  [Solved] PS 2026 Uprade freezing
  Recently upgraded from 2024 to 2026 version but when importing pics & vids the program is freezing and can only shut it down via task master I have searched help section for and am unable to follow the suggestion to access hidden AppData
• SOUND FORGE

  8 answers, most recent on 11/21/2025

  RE: Sound Forge 17 not loading on Windows 11
  @Justin-Brummer I see you are attempting to save your file to OneDrive. Try using a different location on your computer, NOT your desktop either! As a general rule, with most types of files it is considered to never be a good idea to save directly
• Music Maker

  10 answers, most recent on 10/19/2025

  RE: File suddenly will not open!
  @Alex-Belobraydich Hi The auto save backup files should be in the same folder as the project file that is corrupt. The backup files have the project name with _BAK0.MM_  suffix. Depending on how many auto saves have occurred while working on a
• SOUND FORGE

  4 answers, most recent on 8/5/2025

  [Solved] differences between Soundforge 12.6 and older version.
  Hello So my job recently updated a bunch of computers to windows 11 as such we now use a newer version of Sound forge (version 12.6). The main issue i have is that the new sound forge does not allow me to see the "end" of the audio. In my job i
• Video Pro X

  25 answers, most recent on 2/11/2026

  RE: Cannot start VPX17 by double-clicking on MVP file
  @johnebaker @Bol @emmrecs @Marc-Goder @kPeiffer Hi, Further to my previous, whilst double-clicking on an MVP file now works from Windows Explorer, trying to open VPX17 with the MVP file from my database does not work. For those interested, here is
• Video Pro X

  25 answers, most recent on 2/11/2026

  RE: Cannot start VPX17 by double-clicking on MVP file
  @browj2 Hi John . . . . Did you check with mxcogg files . . . . My bad, the files I have, and thought were mxogg, are standard ogg. John EB
• SOUND FORGE

  2 answers, most recent on 2/27/2026

  RE: SF v18 Script to add more silence between every other phrase?
  I found a solution. Here's the script in case it is useful for anyone else (Minimum word distance of 600 ms seems best): /* ============================================================================ * Script Name: Create Regions From
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  My understanding is that mp4 files are never compliant with Blu-ray specs. You could try rewrapping your mp4 with Shutter Encoder to a mts file. As for recoding 25p to 50i (which is still 25 fps) it's not the image that needs recoding just the
• Music Maker

  10 answers, most recent on 10/19/2025

  RE: File suddenly will not open!
  @Alex-Belobraydich  I've been away from Music Maker for awhile. But as I recall, the program creates backup files of a project every few minutes. I believe these files are stored in the project folder. hth
• SOUND FORGE

  15 answers, most recent on 7/27/2025

  [Solved] Scripting question
  Hi Everyone, I'm writing a Sound Forge script and using a sample script as a basis. I'm using Sound Forge 10 in Windows 11, but the same thing appears in Sound Forge 17. In the sample script there is a command "DPF" which obviously prints to the