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  • Audio Cleaning Lab
    7 answers, most recent on 5/5/2026
    [Solved] Dolby Noise Reduction system
    I have reel to reel tapes that are encoded with Dolby B. Some even have the calibration tone. I no longer have the Dolby decoder to recover the original music. Is there anything in Sound Forge or Audio Cleaning lab that can emulate the Dolby
  • Movie Studio
    6 answers, most recent on 11/27/2025
    RE: [Solved] Cannot install Video Deluxe 2026
    @Todd-Crandell Welcome to the Magix users forums. The first "port of call" for support is almost always these forums, where users assist each other where they are able to do so. First, in order to try and help you can you give the full name of that
  • SOUND FORGE
    8 answers, most recent on 1/20/2026
    RE: [Solved] Sound Forge 365 activating and registering
    @VoiceDude Did you register it to the wrong e-mail address? A program can only be registered to one customer account. If there are now two different accounts (one with the correct e-mail address and one with the wrong e-mail address) you cannot
  • ACID
    5 answers, most recent on 6/15/2025
    RE: [Solved] Error x8004e204 (Izotope Neutron 4)
    So... I found a work around... (I also own SOUDFORGE, which uses also the same VST scan software - Neutron still worked fine in SOUNDFORGE - I did a switcheroo of the 4 little software scanner (changed the names) and... IT WORKED !) So the problem
  • Movie Studio
    3 answers, most recent on 6/24/2025
    RE: [Solved] Audio noise
    @Brian-Lee Hi and welcome to the user to user forums. Assuming your problem is not being made by clipping the signal, try going into the program settings and increase the audio buffers by two and see if things improve. If they improve but only
  • Video Pro X
    4 answers, most recent on 7/31/2025
    [Solved] Multicam issues
    I'm using Video Deluxe 2026 Premium Version 25.0.1.248, and I am having difficulty with the multicam functionality. I have been able to process two separate camera tracks successfully, but when I add a 3rd camera track the functionality falls
  • Movie Studio
    2 answers, most recent on 8/7/2025
    RE: [Solved] WRONG VERSION
    @memos Hi, In the email that you received with the activation code, there are probably other things to download. Check that email to the bottom. As far as I know, there is no version of Video Deluxe called "Ultimate". Ultimate means that you get
  • SOUND FORGE
    2 answers, most recent on 12/2/2025
    [Solved] Multiple Instances of Sound Forge 18 from VEGAS Pro 22
    Dear MAGIX Support Team, I would like to report a compatibility issue between VEGAS Pro 22 and Sound Forge Pro 18. 【Issue Description】When Sound Forge Pro 18 is launched as an external audio editor from VEGAS Pro 22, a new Sound Forge process is
  • Movie Studio
    3 answers, most recent on 9/5/2025
    RE: [Solved] HEVC causing Magix to crash when exporting - ucrtbase.dll error
    @BrenyC Hi . . . .  'UCRTBASE.DLL error'  . . . . This could be a display driver issue, last time we saw this issue it was with an Intel integrated GPU, are the graphics drivers for the Intel UHD 770, and, if you have a discrete graphics card, eg
  • ACID
    13 answers, most recent on 2/20/2026
    RE: [Solved] Acid Music Studio 11 Fails to run.
    @stuart-cassie Some other idea. These steps are for Acid Pro 10, not maybe they work also for Acid Music Studio 11. This will prevent Acid from doing a VST scan at startup. If you can start the program, you can open the VST Manager and remove a
  • Movie Studio
    47 answers, most recent on 8/24/2025
    [Solved] "Takes" functionality
    Hi, I am a new user of VDL26 and I am trying to get through the learning curb, coming from pinnacle26. My two questions: I extracted 10 pieces of video from different much longer tapes using “save objects as takes”, so far so good, I found them all
  • SOUND FORGE
    4 answers, most recent on 2/6/2026
    RE: [Solved] Sound Forge 10 Serial Installation on New Computer
    Hi @--Catedral and welcome to the Magix Sound Forge users community. The destination for activating SCS (Sony) versions no longer exists and there is also s relatively new procedure for activating the legacy SCS software (Sound Forge, Acid, Vegas,
  • Video Pro X
    10 answers, most recent on 8/10/2025
    RE: [Solved] Programme freezes
    If anyone ever reads this, I thought you may like to know the conclusion for me. As I previously said "in desperation I have "reset" the computer and given it away, yes, I really did, I got so frustrated with it/your software." (But as in most
  • SOUND FORGE
    6 answers, most recent on 7/10/2025
    [Solved] Music and vocals using Sound Forge Audio Studio?
    Hello. I write this topic to clarify my recent purchase. In detail, yesterday I bought the Sound Forge Audio Studio 17. I want to ask you if this program is suitable for music home studio projects. For example, karaoke adds vocals to a mixdown track
  • Movie Studio
    3 answers, most recent on 6/30/2025
    [Solved] Movie Studio (Video Deluxe) vs Video Pro-X
    I already have Movie Studio 2025 suite, but I am considering getting Video Deluxe 2026 ultimate for the ProDad plugins if they are lifetime perpetual licences. But I have now also seen there is Video Pro X.I only create my videos personal use and
  • Movie Studio
    13 answers, most recent on 9/8/2025
    [Solved] Nvidia RTX 5080 Graphics Card | But MEP 2026 suddenly stopped using it
    I have MEP 2026.Via settings, it's already set to import/process/and export using this Graphics-Card.But when exporting a video (as Mp4) I get the following message on the top-bar:"Mixdown (Please update your graphics-card)"And it's taking literally
  • SOUND FORGE
    8 answers, most recent on 11/21/2025
    RE: [Solved] Sound Forge 17 not loading on Windows 11
    Sound Forge Audio Studio 17 installs the Magix Low Latency ASIO audio driver which is an old version of ASIO4ALL. This old version of ASIO4ALL seems to be incompatible with modern devices. You can uninstall it with the following steps: press the
  • Movie Studio
    8 answers, most recent on 12/27/2025
    [Solved] Error while downloading covers from the store ...
    My computer died a hard death, so I got a new one and I am re-installing everything. After installing Movie Studio 2025 Suite, when I click on then Effects menu, I get an error message that says "Error while downloading covers from the Store. Please
  • ACID
    2 answers, most recent on 9/1/2025
    [Solved] Zukunft von Acid
    Liebes Magix-Team!Nachdem nun wichtige DAWs an Boris abgegeben wurden, würde mich interessieren, wie es um die Zukunft der ACID-Produktfamilie bestellt ist. Ihr habt euch ja von den hochwertigen Programmen getrennt und scheint euch auf
  • Samplitude
    2 answers, most recent on 7/21/2025
    [Solved] Soundcard Options
    I'm about to replace my old laptop (because it will not support Windows 11) on which I use Samplitude X8. Currently I have an onboard soundcard. My question - does the replacement (either laptop or mini PC) need to include an onboard soundcard, or
  • ACID
    3 answers, most recent on 8/30/2025
    RE: [Solved] Acid Music Studio 10 - Cannot Register on New PC
    I tried registering again and noticed this time that the window said I had 26 days, so it's definitely counting down from 30 days. I did some more reading here in the forum and found that I could go to my Magix account and download a copy of the
  • Movie Studio
    3 answers, most recent on 6/30/2025
    RE: [Solved] Movie Studio (Video Deluxe) vs Video Pro-X
    Thank you for the detailed explanation. I have downloaded the trial version of VPX and compared it to MS Studio 2025 and VD 2026 trial and I found it be very similar, but I decided to go for VD 2026 Ultimate instead, because I don't create videos
  • Movie Studio
    3 answers, most recent on 9/5/2025
    [Solved] HEVC causing Magix to crash when exporting - ucrtbase.dll error
    My Movie Studio 2024 program has been working fine since I installed it. nothing has changed, no new programs or updates and then started crashing. First disc I burnt to worked fine, did another shortly after and crashing part way through
  • Movie Studio
    12 answers, most recent on 11/15/2025
    RE: [Solved] Speech to text
    @JRH Hi, You'd think they'd include a few free minutes with the download to get you started and tell you you need to buy more and provide a link. I don't understand. All 3 versions of VDL2026 have TTS characters and STT time included. The minimum is
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