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Thanks for the reply. Since posting, I was able to install the version from the older computer. It appears to be running. I was trying to find a link to the discounted/upgraded software. I would not mind have the latest and "greatest!" Magix

ACID

11 answers, most recent on 12/30/2025

RE: [Closed] DLM manager fails to load on installation, so no built in plugins

One more thing: I've now upgraded to Windows 11 Home 25h2, and that hasn't fixed the problem. When installing I run as administrator and disable antivirus, and I remove any registries and folders from previous installations before reinstalling. The

Samplitude

20 answers, most recent on 10/27/2025

RE: BorisFX managing Samplitude family of products now.....

Some additional information: It seems the trial serial number generation doesn't work at the moment, so you can't test the new version. Upgrading currently doesn't work. The shop doesn't recognize already owned licenses. Both problems will surely be

SOUND FORGE

13 answers, most recent on 3/16/2026

SF11 is stable - SF13, 14, 16 fail.

I have been struggling with SF for years, I can no longer test if SF18 fixes issues or not but I am on SF16. When I've upgraded to new versions the bugs have not been fixed and have given up paid upgrading.I've just discovered that all the versions

Video Pro X

One answer, on 11/18/2025

[Closed] Rendering

I now have upgraded to v 23 but when I go to render a file the files I can get are mpg4. Since I am only using a regular dvd I need to access mpg or mpg 2 but I am unable to find them. It sure was very easy with v 20.

Audio Cleaning Lab

One answer, on 7/25/2025

Is there an upgrade to Audio & Music Lab Premium?

Ive been using this for years now, but its quite an old product. Is the Sound Forge Audio Cleaning Lab the same thing? Is it a good modern replacement?

Other products

2 answers, most recent on 4/26/2026

RE: Downgrade Magix Vegas Pro 23 to Magix Vegas Pro 22.

Thank you for this thorough and very precise answer! I'll just have to be patient then! And yes, I think Magix can at least provide me with a key for VP22 to compensate for the broken version of VP23, and I heard about the driver issue. But I think

Music Maker

4 answers, most recent on 10/1/2025

RE: Missing download-links after upgrade paid purchase.

@Per-Schei In case nothing is listed in your order confirmation e-mail, upgrades usually get automatically registered to your customer account. So technically, you should be able to find everything there. Simply visit Magix.com and log in with your

Video Pro X

6 answers, most recent on 6/11/2025

RE: 365 upgrade not working

@johnebaker Hi John, Since @bvolbeda has the 365 edition, shouldn't that allow the upgrade from 16 to 17 without additional payment? Jeff

Movie Studio

9 answers, most recent on 10/17/2025

RE: can someone help me remove dog barking and a car racing up the street

@spuddy13 Hi, Here is a link to another page in iZotope for cleaning up audio and removing background noise. Well worth reading. @Reyfox I got SpectraLayers Elements with SF Audio Cleaning Lab 4 for a very low cost. Unfortunately, the ARA plugin

Off topic

160 answers, most recent 4 hours ago

RE: Magix support has not responded to support tickets for months

Hi Jeff, Invoices do not include serial numbers, only the missing order-confirmation email with download link/instructions do. No such conformation was received, only the email with a PDF of the paid invoice attached. For me it was an upgrade to

Movie Studio

12 answers, most recent on 9/15/2025

RE: Does MovieEditPro Premium support LUT?

@magix_dr Hi . . . . What can I do to have MEP2022 on my new laptop? . . . . The only option would be to look on the Internet for a boxed version someone has for sale. This does come with the risk of being scammed. The best option, IMHO, is to

SOUND FORGE

10 answers, most recent on 12/5/2025

RE: Error Code 24. Just bought and installed.

Does anyone know how to get a resposne from Magix technical support? I have now contacted them 5 times in the last 2 weeks, quoting the ticket code generated from my initial query. My initial query received an AI-generated response which was of no

SOUND FORGE

9 answers, most recent on 6/4/2026

RE: Is this the end of Sound Forge?

@WhyB Sound Forge Version 12 works well. It is the version I continue to use, even though it lacks modern features such as ARA. Should Boris FX fix the remaining bugs in Sound Forge 2026, I will likely upgrade. However, since the company is

ACID

8 answers, most recent on 2/27/2026

Acid Music Studio 11, Auto update failure.

Every time I run Music Studio 11, im prompted to upgrade. So I have been trying but it always fails at installing the Microsoft Visual Studio redistributable . I have tried downloading the version from microsoft and running a repair, then installing

Video Pro X

One answer, on 11/3/2025

[Closed] Can't drag windows in VegasPro 23 interface

Just installed a VP23 upgrade on a new computer with MSWindows 11. I cannot drag and move the windows to reconfigue the interface. Most troublesome, is that I can't move the display to my second monitor. Are the windows somehow locked in place? Is

Music Maker

6 answers, most recent on 8/4/2025

Help

I pay 39.99 USD on July 8, 2025 for the new Music Maker 2026 for the upgrade from 2025 to 2026, but so far I have not received any response from you. I paid through a PayPal account . This is not right from you.

Movie Studio

4 answers, most recent on 1/14/2026

magix video delux 2014

I have the Magix Video Deluxe 2014 Plus version, but now I want the 2026 version. Can I upgrade to Video Deluxe 2026 Plus? Or do I have to purchase a new Video Deluxe 2026 Plus? Magix Video Deluxe 2014 still has the P2 serial number,and Video Deluxe

SOUND FORGE

15 answers, most recent on 5/8/2026

[Solved] Unable to Activate SF18 Pro after a reformat of my computer

The Activations appears with an Error Code: -24 stating that the Serial Number has already been registered to another email address. I am using the initial email address as contained on my order from Magix along with the Serial Number contained in

Movie Studio

9 answers, most recent on 8/10/2025

RE: Is MS 2026 really any better?

It's been year since Magix Video didn't inclu new fun ctionality, because they dont want to get closer to their premium products. every year they change a few thing in the user inetrface, but really upu can upgrade once every 3 years that would be

SOUND FORGE

2 answers, most recent on 4/24/2026

RE: Buying serial number to activate SFAS 17

@Roberto-Kirst If you registered Sound Forge Audio Studio 10 with Sony, you can use the same login credentials (e-mail and password) at Magix.com and download it there. Regarding version 17, you can now only get old stock licenses from third party

Video Pro X

6 answers, most recent on 6/11/2025

RE: 365 upgrade not working

365 means that an upgrade is included because you paid the annual fee. Fo me it was in March and I have done this now for many years. I have a message into Magix but it has been several days.

Other products

6 answers, most recent on 12/5/2025

RE: URGENT: Cannot upgrade/crossgrade from ACID Pro to Vegas Pro 23 Studio

@Santana HI Google AI and many other similar AI 'helpers' tend to suffer from hallucinations on what is possible, never rely 100% on the results they give you. Upgrading a product must be for the same family of products. Vegas and Acid Pro are two

ACID

3 answers, most recent on 11/17/2025

waves 16 plugins cannot be added to chain

hi, upgraded to waves 16 and when try dragging or adding vst 3 plugins to chain nothing happens? no issues in reaper or ableton any suggestions how to fix would be welcome, already tried force rebuild plugins