• Movie Studio

  4 answers, most recent on 11/13/2025

  RE: custom shortcut keys
  @Tiempie-Lamprecht Hi, I don't know why one would want to do this, but I had no problem doing this in 2025 Suite. M is the shortcut for the Mixer. I presume that you clicked on "Assign keyboard shortcut" after putting M in the white box. When you
• Other products

  One answer, on 6/23/2025

  [Closed] cannot install vegas pro22
  purchaced on june 6th and have spent hours do all the FAQ suggestions, and nothing worksAfter 10 days, i get this responce to my ticket, yes been there and done that, and still not follow up.i tried to phone the US and Canadian numbers and they are
• Video Pro X

  6 answers, most recent on 8/7/2025

  RE: Problem download video using FIREWIRE
  Hello @zdenekrsa, I think there are two things going on. On the first screen, you get a message that you can download the MPEG-2 by clicking "Yes". On the second screen, I read that Pro X16 has not been successfully deactivated, because Pro X16 is
• Music Maker

  9 answers, most recent on 12/29/2025

  RE: Music Maker Loops Unlimited Subscription
  @David-M-Turner Hi The simplest solution to the issue is to stop OneDrive syncing the folders MMM uses, ie the Magix folder in your Documents folder if you installed with the default folder settings - see this Microsoft article . . . . the ones not
• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  I thought I had put the info my Profile under Signature. Ill have a look again. Here is the  MediaInfo data for the firsts Video: GeneralComplete name                            : G:\Videos\Lin\On USB\2-054 Shib3 P1of2.MP4Format                    
• Rescue Your Videotapes!

  2 answers, most recent on 7/10/2025

  RE: [Closed] veg files wont open, message says no valid license (used for years)
  @Rick-Roughen 4. SOFTWARE NOT ACTIVATED YET   If you get the message "Error code: -59... An error occurred starting VEGAS Pro. There is no license to use this software.", the software has not been activated. You need to be connected to the internet
• ACID

  11 answers, most recent on 12/30/2025

  RE: [Closed] DLM manager fails to load on installation, so no built in plugins
  SourceACID Pro 8.0 SummaryStopped working Date‎29/‎12/‎2025 09:14 StatusReport sent DescriptionFaulting Application Path:    C:\Program Files\ACID\ACID Pro 8.0\acidpro.exe Problem signatureProblem Event Name:    APPCRASHApplication Name:  
• ACID

  13 answers, most recent on 2/20/2026

  RE: Acid Music Studio 11 Fails to run.
  Heres what the last report states:- SourceACID Music Studio 11.0 SummaryStopped working Date‎19/‎02/‎2026 14:39 StatusReport sent DescriptionFaulting Application Path:    D:\Music\ACID11\musicstudio110.exe Problem signatureProblem Event Name:  
• Video Pro X

  One answer, on 12/16/2025

  [Closed] Technical Issue – VEGAS Pro 16 not opening after Windows update
  Hello I own a permanent license for VEGAS Pro 16 (VEGAS Pro 16.0). After a recent Windows update, the program no longer opens. It freezes at the “Creating windows…” loading bar and never progresses. System details: • Device: HP OMEN 15-ce0xx •
• SOUND FORGE

  7 answers, most recent on 4/9/2026

  RE: Ozone elements says serial # wrong
  @Paul-Gaunt In addition to what @SP. has quite correctly written, please be aware that Sound Forge is now manufactured by BorisFX so all support requests should be directed to them. However, it is likely that the confirmation of purchase email you
• Rescue Your Videotapes!

  35 answers, most recent on 7/16/2025

  RE: Geen geluid bij overdracht VHS-band
  @MV650, Hallo Marc, Hier zit volgens mij de kneep. U hebt geen realtek audio output. Deze hebt je volgens mij nodig om audio uit te voeren. Ik ga voor u verder zoeken. 😉 U geeft wel de specificatie van uw processor en gebruikte Windows versie. Maar
• Off topic

  4 answers, most recent on 10/29/2025

  RE: Tired of all the sales/upgrade emails from Magix
  @NotACat @emmrecs Greetings Jeff, I rarely receive emails from Magix, though I do see quite regular "pop-ups" advertising their products It's the opposite for me (UK). I receive loads of sales based emails from Magix but I've not seen a pop-up for a
• Movie Studio

  13 answers, most recent on 9/13/2025

  RE: Wich graphic card is better for Chroma Key effect ?
  @dan_lachance Hi . . . . M-Audio interface . . . . Try unplugging this and play back the project to see if it 'freezes at all. . . . . I often heard that there is a problem with the SSD drives : when you erase data, it re-writes always on the same
• Movie Studio

  12 answers, most recent on 12/22/2025

  RE: SPLIT WHILE PLAYING WITH LETTER T
  @Aamer-Bader Hi Please do not duplicate post the same comment in different topics. I have removed your comment from the other topic. @browj2 has suggested an alternative solution above which is more accurate and less time consuming then cutting on
• Photostory

  13 answers, most recent on 4/18/2026

  RE: zoom in templates
  @johnebaker Hi John EB,  it includes all 59 Movement templates which are not in the extra content downloads, the Movie , Slideshow and Disc templates etc are limited . Interesting that these movement templates are not in the additional content. I
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  The lengths vary, Rick. They could be as little as a few seconds (opening credits) to just over an hour (a long chapter). I exported the recorded audio as WAV from REAPER (been doing that for years and nothing's changed on that end) and then edited
• Movie Studio

  11 answers, most recent on 10/27/2025

  RE: balance sound level to be equal from two cameras/sources on final edit
  @Bol Hi Rob, I almost always have unequal audio problems. As I pointed out, all you need is a louder noise in one clip to make normalizing a problem. Here is an example. Even though the two clips are taken in different seasons, the background noise
• Movie Studio

  13 answers, most recent on 5/15/2026

  RE: MMS 2025: New AI Effects
  @me_again @AAProds @johnebaker Hi, Have any of you had problems exporting with any of these AI effects as a major part of your video? I'm using VPX17. I have an 8 minute project with AI Sharpen on on much of the footage. Actually, the footage is
• Photostory

  One answer, on 5/9/2026

  RE: Program hang
  @James-Warters Hi In order to help you with this issue we need more information: Do you log in to the laptop with a local user account, or a Microsoft account? If a Microsoft account and you are using OneDrive, this may be the cause of the issue.
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  SF 11 refuses to start, even full re install
  After years of using the same original install, Sound Forge 11 suddenly started crashing on launch. I contacted support, and the only suggestion I received was to fully uninstall and reinstall the software. I followed those instructions, but after a
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @nicolesharp100 Hi We need more information on the MOV file encoding formats used for the video and audio. Download and install MediaInfo and analyse one of the clips and post the results, see this tutorial on how to setup MediaInfo and analyse a
• Photostory

  2 answers, most recent on 4/8/2026

  RE: Difficulty finding a tutorial to animate pictures in slideshow
  @elizabeth-lBette Hi, Please upload your images directly to this site using the upwards arrow button near the right of the button bar above your comment. Also, please show the entire Photostory screen, not just parts of it so we can get a better
• Movie Edit Now

  5 answers, most recent on 3/28/2026

  RE: Video Deluxe 2026 Premium - Activating the AC3 5.1 Codec and Other Opt
  @sicreetservis1410 Hi . . . . doesn't allow me to export Dolby Digital 5.1 audio . . . . In addition to @CubeAce comment re using Windows Media (WMV) file format, the AVCHD file export also supports surround sound, when VDL is set up correctly in
• Photostory

  15 answers, most recent on 1/28/2026

  RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
  @doane HI . . . . the AVCHD, doesn't play back on my home BlueRay player . . . When I click to play either story it starts with the music playing and the first image, but won't advance to the next photo. I'm using the HD Static-General-Blue Grid