• Movie Studio

  9 answers, most recent on 5/28/2026

  RE: Split video in to separete frames
  @badbob @AAProds has given you the basics of the operation but, I have to ask: why would you want to do this? Given that video runs at 25 frames per second (PAL) or 29.97 frames per second (NTSC), a video of anything more than a few seconds is going
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  Thanks, Rick. Yes, unfortunately, we can definitely eliminate the audio interface as the cause. Good point. @SP. mentioned the legacy encoder earlier in this thread, but I hadn't tried it yet as I was getting errors in other applications, too. Or so
• Samplitude

  20 answers, most recent on 10/27/2025

  BorisFX managing Samplitude family of products now.....
  I got the email about my Samplitude products now being managed by BorisFX... I opened an account and saw that my licenses were not there, so I opened a support ticket asking about the product transfers, access, and license code parking..... I had a
• Movie Studio

  5 answers, most recent on 9/21/2025

  RE: Menu Template problems
  @jak.willis, Hi Jak . . . . when I click on 'Last templates' nothing comes up. If I double-click the blank 'Last templates' section, a small dialog comes up saying 'Could not load the menu template! . . . . The 'last used' template feature should
• SOUND FORGE

  13 answers, most recent on 8/8/2025

  Can't register SF-7b even with the key
  I sent the text below to Magix Support 2 weeks ago and have not received a reply. Meanwhile, I found out that my product is registered with Magix. Why should my new registration not work? Thanks for any help! ================= I have been using SF-7
• Movie Studio

  44 answers, most recent on 9/12/2025

  RE: some objects cannot be moved on the timeline. Others can...
  @Alfns Hi Thanks for the images, everything looks OK. Where is the audio for the video clip, is it still attached to the video? A bit of a long shot, try the following: Deselect the track 2 header, it should normally be grey  Move all the media
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  Hallo @Pete-Lowland and @all, "Takes" functionality. First of all, a *.TK2 file consists only of references. Such a *.TK2 file still contains the entire movie. You can check this yourself by stretching a *.TK2 file on the timeline. Here's a brief
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  Try uninstall / reinstall again using a third-party uninstaller. I recommend 'Revo Uninstall' that can remove left-over registry entries and other pertinent data the OS uninstall leaves behind, which can cause issues to reoccur.. Revo Uninstall has
• Video Pro X

  18 answers, most recent on 6/29/2025

  RE: Magix Capture - Standalone program
  @Can-Dive Hi, I just got around to rechecking out recording using MAGIX Capture (1.0.59.0) from VPX16. I am on Windows 10 using a Logitec Camera. Using the Logitec recording program, my video was 30fps, audio 48 kHz. Using Capture, still 24 fps,
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  If the same behavior occurred using SF-14, I don't think using the legacy MP3 encoder in SF-18 will help..Where the master PCM (wav) file(s) rendered in Reaper.. then opened in Sound Forge for encoding?Did you state the same issue occurred using a
• SOUND FORGE

  8 answers, most recent on 4/21/2026

  RE: Play head disappearing in SF18 Pro
  Hi @Paul-Fegan , do you have 'Scroll Playback' (F6) enabled and 'Seek cursor on playback' (F) in the 'Options' menu enabled? That can cause the cursor to move off-screen. Also try selecting 'Edit> Center cursor' (\ or .) when it disappears. If
• Photostory

  15 answers, most recent on 1/28/2026

  2026 Manual doesn't agree with program - Split Photostory, etc.
  I have some projects that I would like to separate into separate Photostories within that project so that I can burn them to a DVD and have each story as an option to play. In the manual on page 95 the instructions don't make sense, I separate the
• SOUND FORGE

  5 answers, most recent on 2/28/2026

  RE: 사운드포지17 다운로드 안됨
  @seongmin-kim 영어 번역 때문에 어느 단계에서 더 이상 진행할 수 없는지 정확히 이해가 안 됩니다.   이메일에 있는 링크를 통해 다운로드 관리자 도구를 다운로드하셨나요? 다운로드 관리자를 컴퓨터에 저장한 후 실행하셨나요? 다운로드 관리자가 Sound Forge를 다운로드하고 설치했나요? Sound Forge가 실행되지 않는 건가요, 아니면 다운로드 관리자가 실행되지 않는 건가요?       Due to the translation
• Video Pro X

  One answer, on 7/10/2025

  RE: installation / current version and maintenance of the previous version
  @Betovalle Hi. Normally the new version will uninstall the old version but any third party effects that still have a current licence should remain. Sometimes opening an old project in a new version makes it impossible to open that project in the
• Video Pro X

  4 answers, most recent on 8/15/2025

  Reset programme settings to default. How to reinstall after restart.
  Reset programme settings to default Video Pro X 16 Latest Updated version. Windows 11 I had an error generated that there was a codec issue when rendering in HEVC format. The same error was given for the MPEG4 output format. The suggested fix by the
• ACID

  No answers, created on 5/12/2026

  Strange V shape cutting into audio tracks - Acid Pro 11
  I've been using Acid Pro 11 for about a year without issues, but suddenly a strange "V" shape will appear on an audio track, cut into the track, and move the track. See the attached screenshot. I did not "Split" the tracks. This is a different V
• Audio Cleaning Lab

  2 answers, most recent on 8/16/2025

  Error message when attempting to play back a music file
  I have Audio Cleaning Lab 2013 installed on my Windows 7 machine and recently this error message popped up while attempting to listen to a music file:  "The wave shape device:  speakers / headphones Realtek cannot be opened for playback.  Reason?
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  @Pete-Lowland Hi I rarely use Takes or In/Out points, ie set a Range as I find they are tedious and increase my editing time My method is to put all the videos, and images if also part of the project, in the order required and use any combination of
• SOUND FORGE

  12 answers, most recent on 9/23/2025

  RE: Sound Forge Pro 14 Multichannel FLAC Support
  @Timbre4 FLAC files are popular, this doesn't strike me as an unreasonable request to provide a multi-channel FLAC save option Although not affected by this at all, I think you are correct; it is not, in my opinion, an unreasonable request, though
• Movie Studio

  2 answers, most recent on 10/28/2025

  RE: error manager installer
  @Mikhail-Novoselov Welcome to the Magix user to user forums. First, can you explain where you downloaded the trial version of VdL 22 Plus from? The latest release is VdL 2026, version 25, and I know of nowhere where one may legitimately still
• Music Maker

  7 answers, most recent on 6/14/2026

  RE: Magix Music Maker 2026 Premium – Software Becomes Unresponsive
  Hi SP, Thank you for your response. To clarify, I am not using OneDrive, Google Drive, or any other cloud-based backup or synchronization service on either of my computers. I am also not saving projects to any cloud storage location that could be
• Video Pro X

  25 answers, most recent on 2/11/2026

  RE: Cannot start VPX17 by double-clicking on MVP file
  @browj2 Hi John, I can't reproduce your first problem: "I cannot start VPX17 by double-clicking on the MVP file." I'll try to make a video. Your second problem: "If I put an audio file, .mxcogg, purchased from the Magix Store, that shows up under
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  @Pete-Lowland @johnebaker @Bol @AAProds @browj2 @CubeAce Hi everyone, I think I worked out why I could not replicate @Pete-Lowland's workflow on triming Takes. I am using MMS2024 but would be interested if the same issue (bug) is in VDL2026. Here
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  @Pete-Lowland @johnebaker @Bol @AAProds @browj2 @CubeAce Hi everyone, I think I worked out why I could not replicate @Pete-Lowland's workflow on triming Takes. I am using MMS2024 but would be interested if the same issue (bug) is in VDL2026. Here