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Movie Studio
5 answers, most recent on 6/27/2025
RE: [Closed] Can't down load Movie Studio 14
Movie Studio 14??? Please clarify exactly what you have purchased and from where.
Movie Studio
9 answers, most recent on 7/31/2025
[Solved] How long does it take for customer support to respond?
Greetings. On July 12, I opened a ticket with customer service because I am having problems activating the Boris FX BCC Chroma Key Studio plugin, but after 18 days I have not received any response, only an email with the ticket number. On the 23rd,
Movie Studio
31 answers, most recent on 4/16/2026
RE: Video deluxe 2026
No joy, Lads. I even fired up my old PC with VPX 12 on it in case VPX influenced the access. I also confirmed the Magix LUT folder payout in VPX. Movie Studio on that PC didn't show any LUTs regardless of where I put the LUT folders.
Movie Studio
One answer, on 3/9/2026
[Closed] Trying to reactivate VEGAS Movie Studio 14 Platinum
I accidentally uninstalled the program. I tried to activate, but I registered under an email that no longer exists. I'd like to activate and register with a new email. Any help would be greatly appreciative.
SOUND FORGE
8 answers, most recent on 11/21/2025
RE: [Solved] Sound Forge 17 not loading on Windows 11
Sound Forge Audio Studio 17 installs the Magix Low Latency ASIO audio driver which is an old version of ASIO4ALL. This old version of ASIO4ALL seems to be incompatible with modern devices. You can uninstall it with the following steps: press the
Movie Studio
8 answers, most recent on 12/27/2025
[Solved] Error while downloading covers from the store ...
My computer died a hard death, so I got a new one and I am re-installing everything. After installing Movie Studio 2025 Suite, when I click on then Effects menu, I get an error message that says "Error while downloading covers from the Store. Please
MAGIX
34 answers, most recent on 3/31/2026
RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
@SP. I was a alpha/beta tester for Pinnacle Studio, Videostudio Pro and Paintshop pro for over a decade, so have a lot of insight of what happened, especially with Pinnacle Studio where the PM was a good person. And while you don't need a computer
Movie Studio
5 answers, most recent on 6/13/2025
[Closed] Import MP4 problems
Hello, I had to get a new PC (This one has win 11) I used to have (on old pc, windows 10) movie studio version ? It was great, I could make an mp4 video, store it on the desktop, open Movie Studio, import, edit and export, no problem. I now have a
Movie Studio
2 answers, most recent on 2/19/2026
Activating the "Extra" (included) effects packages in Movie Studio 202
I have tried contacting NewBlue, proDAD, and Magix for support (the latter cannot even create a support ticket - "The support request could not be saved."). I bought Magix Movie Studio 2024 Suite on 29 December 2025. I have today (18th Feb 2026)
SOUND FORGE
4 answers, most recent on 2/1/2026
RE: Extraction de pistes CD
Bonjour, et merci pour la suggestion. Celle-ci a pour avantage de ne plus bloquer Audio Studio 17. Toutefois, la fenêtre de l'extraction ne reconnait pas le lecteur de CD/DVD et indique Aucun périphérique. Ce lecteur est pourtant bien reconnu par
Movie Studio
One answer, on 11/20/2025
[Closed] Installer SONY VEGAS MOVIE STUDIO PLATINUM 8.0 sur windows 10
I have a license. I want to install Sony Vegas Movie on my computer. I can't register the license online.
Movie Studio
5 answers, most recent on 4/18/2026
RE: LOSS OF OF PLAY BACK BAR.
@Steve-Smith Have you tried (from the manual): Reset window arrangement: If you have moved the windows around in Movie Studio, you can change them back to the original position using this command. (Keyboard shortcut: F9) AndyW
Movie Studio
One answer, on 4/4/2026
[Closed] Transfer to backup computer
I run Windows 7,mostly offline, using fully registered Sony Movie Studio 12. It is the only thing I do on this computer. But this computer is dying. I'm older and only make one small personal movie a year. But I enjoy it and would like not to have
Movie Studio
7 answers, most recent on 4/10/2026
RE: cant download extra content
@SSB You have chosen Movie Studio as your software. Exactly which version and edition do you have? JeffForum Moderator EDIT, to add: these are user to user forums so there are no customer support staff present here.
Movie Studio
2 answers, most recent on 9/13/2025
[Closed] Can't registration Move Studio Platinum 13
I recently replaced my PC and tried to re-register Movie Studio Platinum 13 on my new computer, but I received the following message. Do you know what to do? "Serial number already used."The serial number you entered has already been used. You may
Movie Studio
3 answers, most recent on 6/30/2025
RE: [Solved] Movie Studio (Video Deluxe) vs Video Pro-X
Thank you for the detailed explanation. I have downloaded the trial version of VPX and compared it to MS Studio 2025 and VD 2026 trial and I found it be very similar, but I decided to go for VD 2026 Ultimate instead, because I don't create videos
Samplitude
30 answers, most recent on 7/10/2025
RE: Samplitude Music Studio X8 - suddenly crashing
@Steven-Wood Thanks. Do you have some programs in the background running while using Music Studio?
Movie Studio
3 answers, most recent on 9/5/2025
[Solved] HEVC causing Magix to crash when exporting - ucrtbase.dll error
My Movie Studio 2024 program has been working fine since I installed it. nothing has changed, no new programs or updates and then started crashing. First disc I burnt to worked fine, did another shortly after and crashing part way through
SOUND FORGE
One answer, on 11/12/2025
RE: Does SoundForge (17) include playback speed control?
Hi @Chayim-Alevsky, most all versions of Sound Forge Audio Studio and Pro have the "Rate" (aka, scrub) playback slider at the center/left/bottom of the timeline. The J, K and L keys can also be used to control the tool There are also two
Movie Studio
10 answers, most recent on 4/26/2026
RE: Video Deluxe 2026
@Skyline_UK Hi . . . . I had to make my own jpg of a coloured rectangle and then import it . . . . I make my own if I want rounded corners, or other shapes that are not in the set that come with Movie Edit Pro, Movie Studio, Video Deluxe and Video
Movie Studio
One answer, on 11/28/2025
[Closed] registration
This product, movie studio 13, is already registered on an old pc. I now have a new pc and need to renew the registration to that pc, but I am unable too. Please advise
ACID
8 answers, most recent on 2/27/2026
RE: Acid Music Studio 11, Auto update failure.
@stuart-cassie Used the Microsoft installer to remove Visual Studio. What does this mean? You go into Windows Apps and simply select to uninstall the Redistributables (I think it's version 2013). I'm not sure what you're doing here.
SOUND FORGE
20 answers, most recent on 6/28/2025
RE: Sound Forge 15.0 build 121 'Enter Key' behavior change
Sound Forge Pro has the 'Customize Keyboard' utility, Audio Studio does not, so modifying the code in the aforementioned "keyboard.ini" data file is the only way to customize keyboard shortcuts with SF Audio Studio. If an invalid code is entered, it
Other products
5 answers, most recent on 7/26/2025
RE: Music Studio Generation 6 or Music Studio 2004
@RavNik Even old VIP projects from Music Studio 6 should still be compatible with Samplitude Music Studio X8 or Samplitude Pro X8. You can try the free 30 days trail version, if you don't have an old version of Music Studio or Samplitude. It could
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