• SOUND FORGE

  10 answers, most recent on 12/5/2025

  RE: Error Code 24. Just bought and installed.
  @Les-Wilkins Sadly, we don't know how to get a response from Magix support. I'm waiting for six weeks for a response. It looks like there is no longer any support staff active at Magix. I haven't tried to contact some higher-ups. Current CEO of
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  @m2005 That solution was suggested (by me) in the first reply to this thread but it's great to see a Magix employee participating here!! @GeeGee I understand what you say about Win 10; the whole situation is very unclear and M$ seems to be doing not
• Video Pro X

  17 answers, most recent on 6/13/2025

  RE: VPX 17 - project folder - transferring clip from list to timeline
  @Betovalle Thanks for confirming the "Arrow button bug" using my workflow. I'm sure they will fix this error in an update. As for the Scene/take bug, you indicated that you had reported it before, did you receive any feedback from Support
• Audio Cleaning Lab

  4 answers, most recent on 4/17/2026

  RE: Magix Cleaning Lab 2013
  @Elaine-Burnett The tape deck is the playback device. With a right click on the recording button you can open the recording settings panel in Audio Cleaning Lab and you need to select the audio input there. Depending on how you connected the tape
• ACID

  2 answers, most recent on 7/22/2025

  RE: MIDI Controller Mapping - LaunchControl XL
  Anyone know of any tips for mapping LaunchControl XL knobs, Faders and buttons in ACID Pro 11?Specifically is there a MIDI learn functionality. I want to map the controls to some Plugin controls and or the ACID user interface. Mate simple to set up
• Video Pro X

  33 answers, most recent on 7/15/2025

  RE: keyframe bugs remaining in the current version of VPX17 (v..269)
  @Betovalle Hi . . . . From the 1s keyframe, the user presses “go to previous keyframe” → "the program jumps back to 0s", which is "part of the discarded interval" . . . . This behaviour has been present in MEP/MMS/VDL and VPX, for 15+ yrs, ie least
• Rescue Your Videotapes!

  2 answers, most recent on 6/15/2025

  Problem to add projects to the DVD menu.
  MAGIX Video easy Video SaverVersion 7.0.1.12 (UDP3) Windows 11   Hi I have problem to add project to the DVD menu, when i am about to burn the movies to a DVD   The first project is loaded as usual in the start. => "Finish movie" => "burn to
• Movie Studio

  25 answers, most recent on 10/8/2025

  RE: Issues with MAGIX Video deluxe 2026 Plus
  @DarkWestern I must admit I had to read John's square brackets comment a couple of times to understand what he was getting at. The process that he described will delete any object in the movie between the Play marker and the ]. That includes the
• Samplitude

  3 answers, most recent on 10/8/2025

  RE: New update is available for Samplitude Pro X8 and Music Studio X8
  Happy new year to everyone! We start this year with small bugfix patch for Pro X8 nad Music Studio (see below). More good things to come this year, stay tuned A new update is available for Samplitude Pro X8 and Pro X8 Suite, which can be installed
• Video Pro X

  33 answers, most recent on 7/15/2025

  RE: keyframe bugs remaining in the current version of VPX17 (v..269)
  In Magix it seems previously placed keyframes keyframes are retained in 'memory', so if the length of the clip is then restored to it's orig length after being previously trimmed the keyframes reappear, In Vegas if a clip is trimmed any keyframes
• SOUND FORGE

  4 answers, most recent on 2/1/2026

  RE: Extraction de pistes CD
  @Daniel-AUMIOT Voici deux points à vérifier. Premièrement, assurez-vous de ne pas enregistrer de fichiers dans un dossier synchronisé avec OneDrive. Windows tentera de les télécharger automatiquement sur le cloud, ce qui peut entraîner des
• Video Pro X

  25 answers, most recent on 2/11/2026

  Cannot start VPX17 by double-clicking on MVP file
  Video Pro X17, 23.0.1.269 on Windows 11 24H2 OS Build 26100.6584 The file extension, .mvp, is registered to VPX17 in Windows. If I go to a project file, .mvp, using Windows Explorer and double-click on it, it should open in VPX17; it should load
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis I did a couple of test runs. I burnt a BD ISO. I then took the m2ts from that ISO and put it in a new Magix project. I then burnt that to BD ISO. The Smart Copy box was available, so I ticked. That then made the Smart render box become
• Video Pro X

  17 answers, most recent on 6/13/2025

  RE: VPX 17 - project folder - transferring clip from list to timeline
  @browj2 Thanks for your feedback. It looks like the "PTF one second bug" has been fixed. They just need to fix the "Send to Timeline" arrow button and it should be good to go.😀 I noticed the Ratings field, but like you, I'm not sure how it gets
• Audio Cleaning Lab

  11 answers, most recent on 2/24/2026

  RE: Need 2 files from Audio Cleaning Lab 10 cd distribution
  @clement5 Ok, I don't know if SFACL4 still has DX plugin compatibility. Likely not. Can this tool help you? https://craiganderton.org/how-to-use-dx-plug-ins-with-vst-only-daws/ https://www.xlutop.com/buzz/zip/dxshell_v1.0.5b.zip ACL had a very
• Movie Studio

  6 answers, most recent on 8/7/2025

  RE: Magix video basic editing
  @William-Porter Hi, I'm trying to pull a movie clip from a project by deleting a section of the video before the scenes to keep and after the scenes to keep. At the bottom of the preview window there are options - Remove start etc.. But the easiest
• Video Pro X

  One answer, on 11/13/2025

  RE: Some help with Audio Effect Presets
  @Lunacorva Hi, Some good questions here. Could you please add information about your computer and the software (with version) to your signature as you were asked to do previously? If you want the audio sound of an airport terminal, you need to get
• Video Pro X

  33 answers, most recent on 7/15/2025

  RE: keyframe bugs remaining in the current version of VPX17 (v..269)
  @Betovalle, @Gid, @Can-Dive @AAProds commented: . . . . So, an industry standard then... . . . Could be, the 'leading' video editor, used to, and may still, show the same behaviour as MEP/MMS/VDL and VPX, however there is the option to turn this
• Video Pro X

  25 answers, most recent on 2/11/2026

  RE: Cannot start VPX17 by double-clicking on MVP file
  @johnebaker @Bol @emmrecs @Marc-Goder @kPeiffer Hi, Further to my previous, whilst double-clicking on an MVP file now works from Windows Explorer, trying to open VPX17 with the MVP file from my database does not work. For those interested, here is
• SOUND FORGE

  6 answers, most recent on 8/5/2025

  Having Problems With Sound Forge 17 Crashing Or Otherwise Not Working?
  I recently upgraded to SF17 from SF10 because I bought a new computer with Windows 11. SF10 would not install on the new PC because the license server for that old version no longer exists. I installed SF17 then launched it. Everything looked good
• Audio Cleaning Lab

  12 answers, most recent on 7/21/2025

  RE: Audio Cleaning Lab 4 "Error While Writing Noise Sample File"
  @Former user Hi, See the video below that I did about the problems with SFACL4. I have been after Magix for 2 years. All tickets to support with reminders are appreciated. Magix should be embarrassed to have this product go out with such obvious
• Movie Studio

  8 answers, most recent on 12/27/2025

  RE: Error while downloading covers from the store ...
  My computer is a fairly new Windows 11 machine (25H2 26200.7462), fully updated, with Nvidia RTX 5070 and Intel Core 7 Ultra 265, 32 GB Ramm and two 2 TB NVME SSDs. The only AV program installed is the built in Windows AV. Every other internet
• Movie Studio

  2 answers, most recent on 2/19/2026

  Activating the "Extra" (included) effects packages in Movie Studio 202
  I have tried contacting NewBlue, proDAD, and Magix for support (the latter cannot even create a support ticket - "The support request could not be saved."). I bought Magix Movie Studio 2024 Suite on 29 December 2025. I have today (18th Feb 2026)
• Video Pro X

  33 answers, most recent on 7/15/2025

  RE: keyframe bugs remaining in the current version of VPX17 (v..269)
  Hi @johnebaker  in a simple little project and you get around the issue by softening it. But this is inconsistent... let's see... --->Scenario Description: In a normal video editing workflow, a user adds a 10-second clip to the timeline. During