• Movie Studio

  22 answers, most recent on 1/7/2026

  RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
  @me_again Hi Andy. Gotcha 👍😂 I doubt then, our images were similar. Thinking about it then the program must also not be set so that the audio is set to be exclusive to a program using Stereo Mix. but that is not a windows default setting so should
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  @me_again, yes, that seems to be a relatively new entry in the support database.Judging by a post on the Vegas forum, it's probably not that easy to program a solution. (I assume that this applies not only to older versions of Vegas, but also to the
• Rescue Your Videotapes!

  8 answers, most recent on 12/4/2025

  RE: driver usb 2861
  @gp63 'a burning device was not found on your system' That is a different problem! The message means that you do not have any disc burning hardware on your computer. HTH JeffForum Moderator
• Off topic

  160 answers, most recent 10 hours ago

  RE: Magix support has not responded to support tickets for months
  @Frank-Pietrantoni9884 Hi, Where exactly should I post my inquiry? As you were told - on the Vegas forum. Again, scroll to the bottom of this page and click on VEGAS Forum. I do have a couple of comments about your questions as this could pertain
• Movie Studio

  44 answers, most recent on 9/12/2025

  RE: some objects cannot be moved on the timeline. Others can...
  Snapping (the horseshoe icon) turned off or on does not help. There are two tracks, 1 and 2. Track 2 (titles) can be moved freely but not track 1 (the mp4-video).
• Movie Studio

  One answer, on 5/11/2026

  [Closed] CRM files
  Hi.I use Vegas pro for about 10 years. Since 2022 i use Canon R5C. Why not provide yet suport for editing CRM files??
• Movie Studio

  12 answers, most recent on 12/22/2025

  SPLIT WHILE PLAYING WITH LETTER T
  I WAS ABLE TO CUT OR SPLIT VIDEO WHILE PLAYING THE VIDEO IN 2022 MAGIC BUT NOT IN 2026 ITS NOT ABLE TO DO SO - HOW SPLIT VIDEO WHILE PLAYING IT - IN 2026 I HAVE TO STOP SPLIT AND THEN PLAY - I WANT TO SPLIT OR CUT WHILE PLAYING THE VIDEO
• Music Maker

  3 answers, most recent on 1/20/2026

  RE: How do I update My Music Maker 14?
  How do I update My Music Maker 14? cause the code it gave me is not working
• Photostory

  7 answers, most recent on 3/19/2026

  RE: Manual slide advance
  Thanks, John. You are right; I did not understand what PS does. Thanks also for the tip about MS Photos. Steve
• Other products

  4 answers, most recent on 3/9/2026

  RE: Video Deluxe 2026 | When I add a flag, would you open the rename bar
  @Survey123Jedi I agree, that would be handy. But probably not going to happen given the decreasing use of DVDs...
• Movie Studio

  10 answers, most recent on 8/7/2025

  RE: Installation
  New powerful computer and win11 running. Additional effects do not work and passwords do not work either. Prodad vitascene is an exception. I don't dare to install these when they don't work. IS IT better not to add them or?? Ignite Cine style for
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  @ImTerribleAtThis HI The image (?) you posted above is not appearing, can you try posting the image again. John EB
• Rescue Your Videotapes!

  7 answers, most recent on 12/2/2025

  RE: DRIVER DOWNLOAD
  Thanks for the advice, but unfortunately the driver update did not work. My capture device is not red or white, just black with the Magix name on it & with the 4 cables attached with the yellow, white, red & black pins. In the device manager
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  RE: Unable to Activate SF18 Pro after a reformat of my computer
  @PATIENT-X The problem is that SF18 is not registered to the main customer account of @px41 and Magix support could simply merge both accounts.
• Music Maker

  2 answers, most recent on 3/15/2026

  I installed Music Maker 2014 in new computer.
  my passwords for the program will not work states error 10 what can I do.
• Video Pro X

  9 answers, most recent on 1/20/2026

  RE: No output option at 100fps for 4k-100fps video
  @tom_frank Hi. Exported frame rates from video editors is often not a limitation of the editor but the codec used for export does not support those frame rates. Some video editors do not use some available codecs that may do as they quite likely
• Movie Studio

  4 answers, most recent on 1/22/2026

  RE: Terrible website
  @Jiayi-Xu These are user to user forums, not any contact for Magix staff so your question is highly unlikely to receive any official reply here, sorry. If you did not receive an email confirmation of your purchase then you will not have been
• SOUND FORGE

  11 answers, most recent on 4/14/2026

  RE: Welcome window keeps popping up on startup
  @mary-o Maybe the activation gets not correctly saved to your computer. Try running Sound Forge once as administrator via a right click on its desktop icon.
• ACID

  4 answers, most recent on 5/19/2026

  RE: Acid Pro 7.0
  Where can i download my acid pro 7.0 I use to goto to Sony media software I paid my hard earned money for it and now i can not download
• Movie Studio

  7 answers, most recent on 3/24/2026

  RE: proDAD VitaScene V5 PRO
  @me_again Hi Andy . . . . . Frightening stuff. . . . . Magix magic??? I have a vague recollection that the appearance of Vitascene was not immediate in the Additional fades after installation, and it needed 'something', probably 'just playing within
• ACID

  One answer, on 4/3/2026

  Acid pro 11 download installer not working
  Hi all, I understand Magix no longer own acid hence no reply to support requests and I`m hoping someone can help here as I need to install on another laptop and the installer will not download. I`ve a paid for version with legit serial and am so
• Video Pro X

  9 answers, most recent on 1/20/2026

  No output option at 100fps for 4k-100fps video
  I'm still using VPX 14 which will load and edit my 4K-100fps video, but will not output at 100fps! I've tried to change the movie output settings manually to 100fps, but VPX 14 will not accept this change and forces the output frame rate to only
• SOUND FORGE

  6 answers, most recent on 12/9/2025

  RE: reg custom fade scripts from old version not recognized by new reg
  FWIW, most Magix versions of Sound Forge can be installed as 32 and/or 64 bit and activated on the same PC without issue. They share many of the custom settings and do not count as a second activation. There is no 32 bit installer for SFP-18. I am
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  I have just installed the latest Photostory update and would you believe it? The  "RC String 8875 not found" message has been fixed.