Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

SOUND FORGE
One answer, on 9/2/2025
Problem with Activation – Sound Forge Pro 10.0

Hello, I need help with re-activating Sound Forge Pro 10.0 after changing my computer. Product: Sound Forge Pro 10.0 Serial Number: 164-N3NH-****-**** Registration Date: 10/06/2017 When I try to generate an activation code starting from last month,

Photostory
2 answers, most recent on 12/4/2025
Not getting support only getting Ai

I have always used Photostory But Now I can't use my Photostory 2025 I am not getting any personal help only AI when I ask questions . I had to get windows 11 and a New computer so My old Photo story couldn't so on it , so I purchased Photostory

Movie Studio
7 answers, most recent on 9/11/2025
RE: Upgrade path from Movie Edit Pro Plus

Okay, weird... But, hey, I've been working with computers for many decades but this time when I followed through on the US site, it offered the license option and upgrade offer. I followed through and purchased. Hopefully, I will notice the

Movie Studio
3 answers, most recent on 7/3/2025
Need Authorization Code

Successfully reinstalled Sony Vegas 10.0 on a new computer (ASUS, Windows 11). Unable to launch the app without an Authorization Code. Unable to obtain an Authorization Code because the website is unreachable. Yes, other websites -- like this one --

Audio Cleaning Lab
One answer, on 1/23/2026
Compatible with Windows 11?

I have a well used installation disk for Audio Cleaning Lab 2017. I am forced to change my computer soon due to Microsoft ceasing support for Win 10, and am seeking advice whether I can install my well loved Cleaning Lab on my new PC when I get it,

Xara Designer Pro
4 answers, most recent on 9/7/2025
RE: FlipBook

@Melati Hi Assuming you do not have any malware or virus on your computer, contact Xara via the online chat here, or complete the form on the same page, quoting the ID at the bottom of the message. John EB

SOUND FORGE
4 answers, most recent on 8/5/2025
[Solved] differences between Soundforge 12.6 and older version.

Hello So my job recently updated a bunch of computers to windows 11 as such we now use a newer version of Sound forge (version 12.6). The main issue i have is that the new sound forge does not allow me to see the "end" of the audio. In my job i

Music Maker
2 answers, most recent on 9/6/2025
RE: Why does music maker suck so much????

@Dementatr0n2099 It works mostly fine here. There is a proverb: often the problem sits between the computer and the chair. Also, your text is nearly unreadable without any punctuation. If English isn't your first language, no problem, try an AI or

Movie Studio
3 answers, most recent on 10/29/2025
RE: Hardware acceleration affected by motherboard?

@Richard-Curtis Hi Did you enable the Intel UHD 630 in the BIOS, Chipset, or Settings menu (?), and change the Internal Graphics option to Enabled? Following a restart of the computer both GPUs should be available. If left on Auto then it will be

Movie Studio
22 answers, most recent on 4/9/2026
RE: MS re-names every new import to the name of the last saved project!

You mention "computer", then you mention "laptop". Are these two different machines? The program however is renaming every file to "end 1b". I've explained why VDL does this. I do agree that the movie name should not be changed to "end1b". Try a

Audio Cleaning Lab
22 answers, most recent on 8/3/2025
RE: Webradio

@dave-l OK, if the volume indicator of the Internal Aux Jack moves while you play audio then the sound of the computer audio is sent to it. Technically, you should be able to record that. I have one other idea, if you open the properties of the

Movie Studio
6 answers, most recent on 2/7/2026
RE: Background app from Magix

@browj2 Thanks for your succinct explanation John. I also have Photo Manager installed and it was installed in 2022 on my new computer. What makes it load? It was loading at startup via Services - Automatic (Delayed Start). I must admit I've often

Music Maker
One answer, on 6/12/2025
licensing

I STARTED USING MUSIC MAKER ABOUT A YEAR AGO, AND I AM ALMOST A 100% SURE MI SOFTWARE ACTIVATION NEVER GIVE ME A KEY, NOW I AM GOING TO USE IN A NEW COMPUTER AN I CAN ACTIVATE. PLEASE HELP ON THIS. THANKS.

Off topic
5 answers, most recent on 2/22/2026
RE: please do not send me the every day messages of offers anymore! Thanks

@Peter-Corstiaans Hello. This isn't Magix customer support but a user forum and we are all users like you. But maybe we can give advice. I assume you see a pop-up message after starting your computer? This appears if you don't opt-out of installing

Other products
One answer, on 5/12/2026
[Closed] Vegas Pro 16 & 20 continually malfunction in so many ways

I have been having global problems using Vegas Pro for years. This is both with Windows 10 and 11. It is with both Vegas Pro 16 and 20. I have reinstalled these so many times. It is both with my desktop and laptop computers which have good specs. I

ACID
16 answers, most recent on 4/27/2026
RE: ntdll.dll - ACID doesn’t start

@Szymon-Barabach You can reset the Acid program settings by holding CTRL and SHIFT on your computer keyboard and then starting Acid. Keep holding the keys until a small window appears and asks you to reset the settings Generally, a crash in ntdll

SOUND FORGE
3 answers, most recent on 1/20/2026
RE: Clicks and pops playing audio and audio exported in Sound Forge 17

Hello, thanks for the tip!, at first play it seems to sound correctly now. Strange thing is that it seems to be a tweak for slow computers that cant decompress in real time the compressed audio audio, but my pc is a 285k with 64gb, so would not have

Movie Studio
22 answers, most recent on 8/13/2025
RE: Support and TICKETS

@jtu001 Hi . . . . My computer performance is perfectly sufficient with a Ryzen 7 and 32GB of RAM. . . . Which model of the Ryzen 7 do you have - there are many variants, in addition is there a NVIDIA graphics card installed? John EBForum Moderator

Off topic
3 answers, most recent on 10/31/2025
[Closed] Can't reinstall Vegas pro 22, No compatible products found on this PC

I had to reinstall Vegas pro 22. The installation program deleted my Vegas pro 22. But I can't reinstall Vegas pro 22, the installer shows this message (There were no compatible products found on this computer.) I bought Vegas pro 22 on 2025 August

Photostory
5 answers, most recent on 9/24/2025
RE: Slideshow glitches

@Cory-Whiteman Welcome to the Magix user to user forums. With sincere apologies but I have removed the image you posted since it contains confidential data about your computer which could enable a hacker to potentially attack it. Please ensure that