• Music Maker

  8 answers, most recent on 5/30/2026

  RE: Licence Document
  @Ward-Ron First of all, we are not Magix staff, so you need to contact support directly for a definitive answer. You can find the license here: https://producerplanet.com/pdf/royalty-free-commercial-license-en.pdf Generally, there is always the
• SOUND FORGE

  4 answers, most recent on 9/20/2025

  RE: Soundforge Pro 18 automatically changing the sound of my files
  @Dave_W Don't edit MP3 files. Always convert them to WAV first or enable in the Sound Forge program preferences to proxy compressed file formats. MP3 is used as an end consumer format for playback. My guess is, that editing MP3 files in modern
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 I feel this is going around in circles, I have stated what you should know and that it is now in the hands of Magix. We Moderators cannot twist their arm or make any demands, the full power and future of Magix lies within the
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  Jeff, as of 2025, OVHcloud has taken over as the Host for Magix John. It isn't at all off topic. What gives you the idea it is? Are you able to reply to the Magix support tickets? Last night I tried to report the issue to OVHcloud but could not
• Music Maker

  6 answers, most recent on 7/17/2025

  RE: What probability exist that the Ai di Music Maker can create existing?
  @MrVortex HI . . . . just buy the right sales license? . . . . Do note there is no differentiation that indicates a Soundpool is commercially licenced and others are not - they are the same soundpools, you must retain copies of the licences for
• Music Maker

  10 answers, most recent on 3/22/2026

  RE: I need to get a refund processed but Magix support keeps bouncing it
  @peter1968 It is highly unlikely, I think, that you will receive any sort of reply until at least next week, i.e., after the New Year holiday. JeffForum Moderator I already asked them for a refund 3 weeks ago. Not a single response other
• Other products

  6 answers, most recent on 11/11/2025

  RE: I purchased Video Deluxe 2026 ULTIMATE but was sent wrong link
  @stephen-logsdon Your post to this thread has been hidden since it concerns a different issue to the one raised by @fuss. Please do not hijack another user's thread in this manner but rather create a new thread with your question. It would be very
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis I also subsequently had problems with mts files I created from Shutter Encoder when experimenting. Unfortunately m2ts wasn't available as an option. Anyway it's academic now as you are going to have to re-render your mp4 files to disc
• Movie Studio

  3 answers, most recent on 5/15/2026

  Magix Hub Speech services
  thought i would ask in here before i go hunting elsewhere people in my family & friends group love my creations with MAGIX Video deluxe 2026 Premium but they do not like my a.i. voice choice 😒 is there any way i could digitise my own voice
• Movie Studio

  15 answers, most recent on 9/26/2025

  RE: MAGIX Video deluxe 2026-encoding failed
  Thanks for all the comments. I wonder what's going on here though. After four attempts it has failed and a vob.file (0.99 GB) has been created each time and contains the first 22 minutes of the movie. Then I chose the option to export the file as an
• Other products

  5 answers, most recent on 9/30/2025

  [Solved] Independence Pro 3.5
  I purchased Independence Pro when it was originally Yellow Tools.  The software was originally 3.1 then you had to manually upgrade to version 3.3.  Somewhere down the line when the software was upgraded to 3.5 something went terribly wrong as I
• Web Designer

  6 answers, most recent on 9/18/2025

  RE: I have the html files but not the XAR file
  @burakrasit Hi . . . . Xara Web Designer but the issue is I have .htm files. I used to edit my files with .xar file . . . . Are you saying you do not have the original .XAR project file, or the .htm files were created in another program? John
• Other products

  4 answers, most recent on 12/20/2025

  RE: Strange error message with Photo Manager Deluxe
  @Linda-Lawson I'm considering dumping OneDrive but as I get 1TB+ of 'free' storage with Microsoft 365 it's kind of handy. :) Understood, BUT if that "free storage" is actually creating problems for the user one has to ask, is it really worth it?? I
• Samplitude

  One answer, on 10/25/2025

  [Closed] Samplitude can't find Melodyne
  Hi! I recently upgraded to Samplitude 2025 (Boris) and it works well, but not Melodyne. I have Melodyne Assistant 5 activated and it works standalone but within Samplitude it doesn't. On objects created in Samplitude Pro X8 and given ARA plugin
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @Sorrento You have now created a second post which is wholly irrelevant to this thread. Hence it has been hidden. Please follow the advice you were given by @johnebaker following your previous post. Failure to do this may result in your access to
• Movie Studio

  One answer, on 4/22/2026

  [Closed] render do not work
  Hello, I have a Vegas 22 and window 11 and I can't render. It freezes and doesn't start. I reinstalled it and did the following steps but it doesn't work:• .Reset the program to default settings by holding Ctrl+Shift during startup and selecting to
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  RE: Unable to Activate SF18 Pro after a reformat of my computer
  With my my last logged support ticket, I was advised the below: ----------------------------------------- Hello and welcome to MAGIX, Thank you for contacting us. We will forward your message to one of our employees. Best regards Your MAGIX
• Movie Studio

  16 answers, most recent on 9/5/2025

  RE: Blu-ray media created playback issue. Image bounces/jitters
  Ok, I dig a bit more on that link @AAProds shared and did a bit of search on internet and seems that basically GTX 1650 Super does not support interlaced encoding any more. So, my question here is: if there's a 1080p24 setting chooseable for
• Movie Studio

  One answer, on 4/18/2026

  RE: impossible de l'nstaller pouvez vous m'a
  @dominique-b5692 Quel message d'erreur s'affiche ? Le téléchargement est-il bloqué à 0 % ? Dans ce cas, il est fort probable que votre pare-feu ou votre antivirus le bloque. Le téléchargement devrait fonctionner correctement si vous utilisez
• Rescue Your Videotapes!

  7 answers, most recent on 12/2/2025

  RE: DRIVER DOWNLOAD
  @AAProds Like I mentioned before, you just need a simple modern USB video grabber, compatible with your operating system and a video recording software. Could also be a free one. You don't need something from Magix if it isn't available in your
• Movie Studio

  6 answers, most recent on 8/29/2025

  RE: transfert de Movie Studio Platinum 16 à Movie Studio 2025
  @Henorm Sorry to hear that. There has been a lot of misinformation about the true upgrade path from Magix and what it entails that included for a short while an offer from Magix to upgrade to Vegas Pro at a cheap price for those not wishing to go
• Movie Studio

  7 answers, most recent on 7/5/2025

  RE: Selected Aspect Ratio Not Exporting
  Hi @Peaceful-Pixel Is there any particular reason why you want to export at such a high frame rate? Typically, high frame rates such as 120 are shot with the intention of creating slow motion video with smooth playback. So, if you export your video
• Music Maker

  8 answers, most recent on 5/30/2026

  RE: Licence Document
  @Ward-Ron So, I am able to create a Licence Document with the Game Dev who brought the Track I made using MMM ? As @SP. advised, the only way you can check whether this is possible is to contact infoservice@magix.net and ask for a definitive answer.
• Video Pro X

  12 answers, most recent on 11/16/2025

  RE: Mapper
  @Verner-Nielsen Hej Min anbefaling er at arbejde med alle dine filer i en lokal mappe(r), som er placeret i din Dokumenter-mappe, dvs. dem, der er oprettet af Video deluxe (VDL). VDL er et ikke-destruktivt editorprogram og foretager ingen ændringer