• Video Pro X

  2 answers, most recent on 3/13/2026

  [Solved] Intel Arc PRO B60 GPU causing white flickering exporting 4K video
  Hi community and Magix,   I recently up graded and built and new computer.   Processor - Intel(R) Core(TM) Ultra 9 285K (3.70 GHz) Installed RAM           - 128 GB (127 GB usable) System type - 64-bit operating system, x64-based
• Movie Studio

  2 answers, most recent on 2/19/2026

  RE: Activating the "Extra" (included) effects packages in Movie Studio 202
  Mental meltdown - it looks like I bought the "2025" version last Julty, so I'll see if upgrading to that will help.   Cheers,   Cliff   Edit for PS.   "Upgrading" to 2025 seems to have fixed my NewBlue woes. Howevere, proDAD seems to be anything but
• Off topic

  160 answers, most recent 6 hours ago

  RE: Magix support has not responded to support tickets for months
  I bougth the MAGIX software "Reque your video's" in February, paid the order, received an Invoice with status PAID. And since then nothing received. Tried many many times to get into contact with support, Sales, Vegas, but every time I get an answer
• Movie Studio

  3 answers, most recent on 12/5/2025

  RE: Video Deluxe 2026 Keeps Hanging
  @Skyline_UK my system may not be man enough in terms of graphics That is most likely the crux of your problem. As such, it is highly unlikely that simply updating your NVidia drivers will substantially help. As @johnebaker writes, your NVidia GPU
• SOUND FORGE

  One answer, on 1/1/2026

  I cannot record on Sony sound Forge Audio Studio 9.0.
  I cannot record on Sony sound Forge Audio Studio 9.0. I chose windows Classi Wave Drivers, under Default Playback Device, I chose Speakers Realteck Audio, under Default Recording Device, I chose Microphone REalteck (Audio) but I still cannot record,
• Video Pro X

  5 answers, most recent on 12/12/2025

  designed title addition
  Hey does anyone have a quick guide creating these types of stuff like the template on the bottom left to spice up my video? I Got magix 2025 movie studio platinum thx in advance for any help rather than my usual T - Titles white letters, I want to
• SOUND FORGE

  11 answers, most recent on 4/14/2026

  RE: Welcome window keeps popping up on startup
  Hello again, I followed the instructions and got to the correct prompt. I changed the value on "Force Single Instance Behavior" to 'TRUE'. However, the 'apply' button was not highlighted for me to enable it, only the 'OK' button. Any other ideas you
• Rescue Your Videotapes!

  3 answers, most recent on 1/10/2026

  RE: Hi8 Blue Screen
  @AAProds Thanks for the response. I’ve tried connecting the camera to the TV using the same composite cable and I’ve no picture on there either so it looks like that’s the issue. I’ll order another one and hopefully that will sort it. Thank you for
• Other products

  2 answers, most recent on 8/28/2025

  URGENT Photo Manager Deluxe purchased - where are the Calendar folders
  I need the calendar and other database functions. I have added photos to a folder. I cannot find the calendar folders. Please help urgently
• Video Pro X

  3 answers, most recent on 11/27/2025

  changing 16:9 to story size
  Hey when I have like 10 clips in my timeline for a basketball highlight clip, Im having trouble adjusting it into a nice story frame as the action in the clip moves into directions. I do know how to adjust the size, but once I have 10 sec with the
• Music Maker

  13 answers, most recent on 10/21/2025

  RE: 2024 2025 2026 none of them work and support are ignoring my tickets
  @pete-thomas where are you Please remember these are user to user forums and answers are posted by users who feel they can help you as and when they visit. JeffForum Moderators
• Off topic

  8 answers, most recent on 5/12/2026

  RE: Software Specifications
    Oh well.... if you click on @PATIENT-X link, you will see the 3 dots. But going to the main Magix site, nope, they aren't there Not very helpful for any prospective customers. @johnebaker, @PATIENT-X are you able to bring this to the attention
• Music Maker

  One answer, on 10/3/2025

  RE: Premium Edition needs "VST Support" for 3rd party VST plugins
  @JustRaccoon Make sure you're connected to the Internet and logged into your customer account. If this doesn't help open the program settings and click on the button to clean up the in-app-store. This will delete the old cache.
• Music Maker

  10 answers, most recent on 3/22/2026

  RE: I need to get a refund processed but Magix support keeps bouncing it
  @peter1968 I suggest you contact infoservice@magix.net or shop@magix.net and if this doesn't help contact the parent company at offic​e​​​​​​@rmep.li or off​ice​​​​​​@rmep.com. I did send these email accounts a message with the question of how and
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @me_again, yes I have left it, for up to ten minutes... the fact that it crashed even Da vinci means it's not just magix. (crashes ie freezes up and sometimes closes) @Reyfox I did the search all it did was open a google search for the phrase, is it
• Video Easy

  One answer, on 8/28/2025

  Error 24
  After downloading the software this afternoon I cannot get passed ERROR 24 this is driving me mad saying that my brand new to me software as been used by another email account HELP What should I do ?
• Movie Studio

  7 answers, most recent on 4/10/2026

  RE: cant download extra content
  Hi, I have just installed Video Deluxe 2026 Ultimate, but I only have the Premium edition. In 'About Magix Video Deluxe', it confirms that I have the Premium edition. I have redeemed the coupon code, but cannot find the Ultimate pack. I cannot find
• SOUND FORGE

  18 answers, most recent on 11/9/2025

  RE: Support Is Non-Existant
  I have also been unable to have Magix technical support respond to my request for help. They are having their bot send canned responses "Your e-mail will soon be answered by one of our employees." But their staff never respond. It is very
• SOUND FORGE

  11 answers, most recent on 4/14/2026

  RE: Welcome window keeps popping up on startup
  Hi again. Well, that seemed to do the trick. I disabled my security/firewall, then reinstalled SF, re-enabled security and launched SF thru 'Run as Administrator' tab. So far it's working like a charm. I am having no issues at all. I thank you for
• Movie Studio

  26 answers, most recent on 8/24/2025

  RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  If you watch the attached 2 min Youtube video in my previous post, at the 1 min mark, backing up the registry is explained. Hopefully all our suggestions to @PETER-SMITH1397 has helped him resolve this issue. 🤓
• Off topic

  160 answers, most recent 6 hours ago

  RE: Magix support has not responded to support tickets for months
  @david-simms Hi This topic is about Magix support not Music Maker, your post has been hidden. Please repost your question in the correct section of the forum, when you click New Post top of this page select in the Category option box Audio, Music
• Movie Studio

  One answer, on 1/14/2026

  [Closed] Sucking, suck moive studio 13
  Movie studio 13, got it in one of three places. how to answer, installed on new computer. wont let serial number work or authentication code. sent to page that wont connect and times out. went to MAGIX cant find MY PRODURTS. Product has not been
• SOUND FORGE

  2 answers, most recent on 9/2/2025

  install Problem
  Please Help , I just downloaded the install file link and installed the program but do not see the Sound Forge Icon any where...And also can not find the installed program on my PC of Sound Forge 17
• Music Maker

  7 answers, most recent on 9/28/2025

  RE: MM2026 34.0.0.6 VST instruments causing severe audio problems
  A couple of points to add... The CPU and graphics card both seem to be about 10 years old. I'm not saying that's the root of the problem, but it probably isn't helping. VSTs generally take a lot of processing and Music Maker hasn't ever really been