• Music Maker

  4 answers, most recent on 3/12/2026

  RE: Loops Unlimited
  @Matthew-Kronqvist Welcome to the Magix user to user forums, so not a contact for any Magix staff, sorry. The answer to the question of how much is US$19 in AU$ can be found on any currency conversion site. If you place an order for Loops Unlimited
• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  @browj2 Hi John Their terminology can be confusing, AFAICS looking through their 'Control panels, they do not contain or give any form of comprehensive manual control such as a C-Panel or PLESK ocntrol panels available on other hosting providers. .
• Movie Studio

  4 answers, most recent on 10/29/2025

  RE: Magix HUB
  @GTF69 HI . . . . no folder must be deleted fortunately . . . . If no folder required to be deleted as per this Support article then, does this mean you were not logged in to the hub to access the services as per the Photostory article you linked
• Movie Studio

  One answer, on 7/23/2025

  RE: [Closed] Issue Accessing Previously Purchased Sony Product – Serial Number Prob
  @soyoun-park Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There should
• Movie Studio

  16 answers, most recent on 9/5/2025

  RE: Blu-ray media created playback issue. Image bounces/jitters
  Ok, I dig a bit more on that link @AAProds shared and did a bit of search on internet and seems that basically GTX 1650 Super does not support interlaced encoding any more. So, my question here is: if there's a 1080p24 setting chooseable for
• Off topic

  One answer, on 1/18/2026

  RE: [Closed] I am not able to purchase DVD Architect 7.O
  @Giuseppe-Mendola Hi I have removed your email address from your comment. Please do not post private/confidential information, eg contact details, serial or order numbers etc. The forum which is a public forum open to anyone. DVD Architect is no
• Other products

  One answer, on 3/2/2026

  [Closed] Vegas Pro 23.0
  Hello,On November 22, 2025, I purchased Vegas Pro 23.0. I mentioned earlier that my computer was freezing and that I could manage to use the program. I asked for advice on what to do. At some point, I received an email informing me that the ticket
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  @johnebaker @AAProds I've been looking at this LUTs thing with a bit more enthusiasm and I've found references in the Registry to LUTPresets in Photostory. I purchased Photostory a few years ago for the Boris plugin being offered. I loaded in PS
• Movie Studio

  4 answers, most recent on 1/22/2026

  RE: Terrible website
  @Jiayi-Xu These are user to user forums, not any contact for Magix staff so your question is highly unlikely to receive any official reply here, sorry. If you did not receive an email confirmation of your purchase then you will not have been
• Video Pro X

  One answer, on 7/14/2025

  RE: [Closed] Want to update to Sony Vegas 22 - but download it on to a new computer
  @tracey-harvey Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There
• Movie Studio

  8 answers, most recent on 10/10/2025

  Video Deluxe 2026 Premium
  Hi I'm fairly new to this and gradually getting to grips with things, but I'm stuck. I would like to add an effect to a video segment to make it appear like a piece of old film. I have am mp4 of the effect I would like to use, so I guess my question
• Other products

  One answer, on 10/1/2025

  RE: [Closed] Using Vegas Pro. Not in List-Got this email "free welcome gift"
  @Buystockinfun . . . . trying to understand why Vegas pro isn't listed anywhere including in the forum section under video . . . . Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later
• Video Pro X

  One answer, on 7/1/2025

  RE: [Closed] Upgrade
  @Bernt-Hansson Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There
• Movie Studio

  12 answers, most recent on 12/22/2025

  RE: SPLIT WHILE PLAYING WITH LETTER T
  @Aamer-Bader Hi . . . . while running the video T key isnt cutting the video - pls guide what to do . . . . As you have already been advised cutting, while playing the video, using the T key is not possible. If you do not provide answers to the
• SOUND FORGE

  13 answers, most recent on 8/8/2025

  RE: Can't register SF-7b even with the key
  @bzan Maybe it's caused by some incompatibility with a modern Windows system? Have you tried to set compatibility mode for the program to Windows 7, Vista or Windows XP? If you can install and register it fine inside a virtual machine with Windows
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  RE: SF11 is stable - SF13, 14, 16 fail.
  @WhyB In addition to @SP.'s request, it would help if we know more about your computer specification, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) you
• Movie Studio

  3 answers, most recent on 2/27/2026

  RE: MPEG4
  @David-Thompson2175 In addition to the information Al, @AAProds, has asked for . What is the specification of your computer system including Windows version, see this topic for what is required and please quote processor and graphics card make/model
• SOUND FORGE

  16 answers, most recent on 3/18/2026

  RE: Registration issues with Sound Forge 11
  @Relayer74 Please do not post any confidential information in the forum, I have hidden your comment. in addition to @emmrecs comment, confidential information includes support ticket numbers, email address or any other contact details. From the
• Movie Studio

  11 answers, most recent on 1/12/2026

  RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
  @SHANE-KOHUT Hi In add ition to @emmrecs comment "ntdll.dll" issues can be caused by drivers for, among other hardware items, the GPU. . . . . Nvidia 3080ti. . . . I have uploaded the latest drivers . . . . There is an issue with the latest 591.xxx
• ACID

  2 answers, most recent on 9/1/2025

  RE: Zukunft von Acid
  @chrisdam Welcome to the Magix users forums. There are no Magix staff present here. The only method by which you can receive any sort of answer to your question is if you send it in an email to infoservice@magix.net. JeffForum Moderator Google
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  @Apollo89x Hi . . . . So why would MS set every single new import to that name, (unless it's a technical bug) .. . . That is what we are trying to determine, however to do that we need answers to the questions that have been asked ie : What is the
• Other products

  5 answers, most recent on 9/30/2025

  [Solved] Independence Pro 3.5
  I purchased Independence Pro when it was originally Yellow Tools.  The software was originally 3.1 then you had to manually upgrade to version 3.3.  Somewhere down the line when the software was upgraded to 3.5 something went terribly wrong as I
• Movie Studio

  2 answers, most recent on 11/24/2025

  RE: téléchargement video deluxe 2013 impossible
  @catherine-p Welcome to the Magix user to user forums. Unfortunately your first post has nothing to do with the subject of this thread and so has been hidden. Please start a new thread with your question to include exactly which version of Movie
• Movie Studio

  5 answers, most recent on 7/20/2025

  RE: MP4 problems
  @Anthony-Sferlazza Sorry to hear about this problem but you need to give us a LOT more information if we are to have any chance of being able to help you. First, exactly which version of Movie Studio do you have? Then, please read this pinned post