• ACID

  7 answers, most recent on 4/25/2026

  [Solved] Purchased a New Waves Plugin now no Waves Plugins Work in Acid 11
  Longtime user of Acid Pro 11 here. My Waves plugins like J37 Tape, Api-2500, Puigtec, etc. plugins were all working great up until today when I just purchased 1 new Waves Plugin (today), updated my other ones on Waves Central and now none of the
• Movie Studio

  6 answers, most recent on 6/8/2026

  RE: [Solved] MAGIX Video deluxe 2026 Premium-problem
  I deleted the Videodeluxe.ini-file as shown in another thread and then the program worked. I do not know why.
• Music Maker

  11 answers, most recent on 2/16/2026

  [Solved] No sound
  I have music maker 2026 premium on win11 & I can't get the sound to work on anything. Help!
• Other products

  One answer, on 11/17/2025

  RE: [Solved] Unable to install Independence library on PC (parallels) or Mac
  UPDATE: Despite the above warning screens, I have come back to the computer a couple of hours later to find a message saying the library install was successful. And it all works. Might have been user error, but not sure how. Maybe it was downloading
• Samplitude

  3 answers, most recent on 1/19/2026

  [Solved] Samplitude keeps crashing with ASIO4All
  This problem suddenly started happening yesterday, and it is making it impossible to continue working on my current project. Windows 11 64-bit, Samplitude Studio 2023. ASIO4All has always worked fine when I want to record MIDI, but yesterday it
• Video Pro X

  9 answers, most recent on 4/20/2026

  RE: [Solved] 360 File from DJI OSV
  @paulsweigert Hi Try changing the extension to "MP4". This known to work for other 360 video files with 'odd' file extensions. John EBForum Moderator
• Video Pro X

  One answer, on 7/31/2025

  [Solved] Sony Vegas Pro 17 upgrade to Vegas Pro 22.
  I purchased an upgrade and it doesn't work, reached out to support. The valid key I have in use doesn't work for the upgrade. Anybody else have this fail on their software?
• Movie Studio

  3 answers, most recent on 2/17/2026

  [Solved] .MVD Problem
  Hello, Dear Forum Members,I'd like to divide a large project, Project.MVP, into several pieces: part_1.MVD, part_2.MVD,... and work on each part carefully before putting it back together. 1) How do I divide (or maybe that doesn't make sense?) my
• ACID

  5 answers, most recent on 6/15/2025

  RE: [Solved] Error x8004e204 (Izotope Neutron 4)
  So... I found a work around... (I also own SOUDFORGE, which uses also the same VST scan software - Neutron still worked fine in SOUNDFORGE - I did a switcheroo of the 4 little software scanner (changed the names) and... IT WORKED !) So the problem
• Video Pro X

  2 answers, most recent on 3/23/2026

  [Solved] Vegas Pro 23 won't start up...
  Hi Forum, I had Vegas Pro 23 start up when I first installed it. Now it won't start. I have tried to clear the cache using the control n shift method but this does not work. I have sent support an email but no response. Any idea what is causing
• ACID

  7 answers, most recent on 4/25/2026

  RE: [Solved] Purchased a New Waves Plugin now no Waves Plugins Work in Acid 11
  Finally figured out the problem. After installing and uninstalling several legacy versions, it turned out version 13 of the Waves plugins included the vst 3s and the others didn't for some reason. Everything is working as usual finally! Stinkin
• Movie Studio

  5 answers, most recent on 9/24/2025

  RE: [Solved] Import h265 files from iPhone
  Uffff, I think I've managed to solve the problem. I had to restart the computer. Now everything is working and importing is possible.
• Movie Studio

  5 answers, most recent on 5/19/2026

  [Solved] That old chestnut - Quicktime
  Greetings, For years now, I've been using Quicktime Alternative 1.8.1 mainly because I occasionally use MPEG Streamclip which requires it and MS2025 works with it. During a bout of certifiable stupidity I uninstalled Qalternative. "Oops" I thought,
• Movie Studio

  3 answers, most recent on 5/10/2026

  [Solved] Object Color
  I'm working on a travelogue/documentary with a LOT of objects (video, photos, soundscape, effects, audio, etc..). I've noticed that many video editors allow you to color code your objects for easy reference when viewing your screen/timeline. This
• ACID

  3 answers, most recent on 8/30/2025

  [Solved] Acid Music Studio 10 - Cannot Register on New PC
  Hello, I have a copy of Sony Acid Music Studio 10 that I purchased back in 2017 and used on a Windows 10 pc for years. I just bought a new Windows 11 pc and installed it on the new computer, and I am unable to register after installing because the
• Movie Studio

  One answer, on 12/30/2025

  RE: [Solved] Using alt+shift+drag
  Discovered the answer: in order to slide, right select the icon to the right of the 'mouse mode for all tracks' and select 'move object contents'. Of course the clip must be a trimmed clip. (Apparently the above keyboard combination does not work
• SOUND FORGE

  2 answers, most recent on 11/15/2025

  [Solved] Sound forge won't load
  Hi all, I recently bought Sound Forge 17 after getting a new laptop, as I was unable to reinstall Sound Forge 10. The installation completed without any issues, but when I try to open Sound Forge the splash screen appears and then disappears at the
• Samplitude

  3 answers, most recent on 1/19/2026

  RE: [Solved] Samplitude keeps crashing with ASIO4All
  @psychojosh13 Do you use the newest version of ASIO4ALL? You can reset the program settings of Samplitude via its Help menu. If I remember it correctly the menu entry is called "restore default behavior". Be aware, in case you have custom shortcuts
• Music Maker

  10 answers, most recent on 10/19/2025

  [Solved] File suddenly will not open!
  I had almost completed a song I've been working on using my Music Maker 2020 Plus Edition program, and after simply restarting my computer one day now I suddenly cannot open that file! I constantly get an error message saying "File C:// ... etc.
• Movie Studio

  3 answers, most recent on 9/5/2025

  [Solved] HEVC causing Magix to crash when exporting - ucrtbase.dll error
  My Movie Studio 2024 program has been working fine since I installed it. nothing has changed, no new programs or updates and then started crashing. First disc I burnt to worked fine, did another shortly after and crashing part way through
• Rescue Your Videotapes!

  3 answers, most recent on 12/30/2025

  RE: [Solved] MxDownloadManager.exe crashes when trying to download Version 7
  @JudgeHawk It's no longer working. You could contact customer support at infoservice@magix.net and ask them for the installer, but I assume that they won't answer or simply say it's out of support because it's an old software from 2013. I also don't
• Movie Studio

  6 answers, most recent on 4/6/2026

  [Solved] Nvidia GeForce RTX 5060 Mixdown message
  Getting error message "Mixdown - Please Update Your Graphics Card Driver" during movie export hardware acceleration with the Nvidia GEFORCE RTX 5060. This was working just fine a week ago (3/29/26). What broke it and when will be fixed? I don't like
• Movie Studio

  6 answers, most recent on 8/29/2025

  RE: [Solved] transfert de Movie Studio Platinum 16 à Movie Studio 2025
  Vegas Movie Studio Platinum 16 should work on Win 11 without problems. Movie Studio 25 is a different programme so your VMS16 'vf' project files won't properly work in it. You will only be able to import your trimmed clips according to posts on this
• Photostory

  17 answers, most recent Yesterday

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Re-installing the latest v14 did not work. I'll now work on the specification of the computer system.