• Off topic

  172 answers, most recent on 7/4/2026

  RE: Magix support has not responded to support tickets for months
  @yousef-alshamani Depends on your version of Samplitude. If you have Samplitude with a P3 serial number you can simply deactivate devices in your customer account at Magix.com. no support needed. P2 serials are different. Here support needs to reset
• Off topic

  172 answers, most recent on 7/4/2026

  RE: Magix support has not responded to support tickets for months
  @yousef-alshamani Thanks. Yes, you have a P2 serial number. Here supports needs to reset the installation counter, as you cannot do this yourself. As long as they don't respond you're basically screwed. This is very unfortunate. You may try to
• Off topic

  172 answers, most recent on 7/4/2026

  RE: Magix support has not responded to support tickets for months
  This is what's happening to me right now... Samplitude suddenly stopped, and I got a message saying I've exceeded the allowed number of registered devices!! And I've only used one device! I contacted Magix support about two weeks ago, and they