• Music Maker

  20 answers, most recent on 2/26/2021

  RE: Installed and no sound
  @Dave-Henderson It depends what you offer as a company. They had telephone support years back when they offered their software mostly in Germany and some European countries. Since they offer their software worldwide they would need to set up call
• Other products

  6 answers, most recent on 3/24/2021

  RE: Magix domain and SSL certificate
  Thank you for your answer. In fact I tried, the problem is that they only offer suggestions to follow, not an effective contact for someone to answer questions, that is, either your question is in the FAQ or else it stays the same. I may have seen
• Music Maker

  11 answers, most recent on 5/14/2021

  RE: Are there more Genre Templates for Song Maker?
  @Josh-Terry Hi, In MMM2021 Song Maker, there are 9 genres, each with 1 or more templates. Here is the list of templates: 80s - Absolute 80s.xml               Ambient - Drones & Textures.xml      Ambient - Float to Infinity.xml      Chart Hits -
• Web Designer

  2 answers, most recent on 1/25/2021

  RE: Slow opening page
  @Amine-Sebti I copied the site link to the address bar in Google Chrome on my computer and the Home page opened almost instantly! The "Bikes" pag also opened without any hesitation. So no, the hosting is certainly not too slow! If you are
• ACID

  4 answers, most recent on 1/15/2021

  RE: Reinstall of ACID Pro 10 fails
  Este erro está relacionado com a varredura vst. Eu gostaria de poder responder mais detalhadamente. Mas estou percebendo que mais e mais pessoas estão ficando com raiva de Magix. Espero que alguém vendo esses fóruns. O ácido pro é um ótimo DAW e
• Movie Studio

  29 answers, most recent on 1/15/2021

  RE: 360 editing stuck
  @steveh3100 Hi . . . . Its blocked in north Korea Syria Iran and Cuba nothing to do with the problem at hand as all music videos are blocked in these four countries. . . . . That does not alter the issue of Copyright and infringements of YT's
• Movie Studio

  29 answers, most recent on 1/15/2021

  RE: 360 editing stuck
  @steveh3100 Hi @CubeAce has brought up a very valid point - Infringements - the content of the video looks like it is from other videos and images that are on the Internet in which case the infringements will result in blocking and/or take down
• Movie Studio

  29 answers, most recent on 1/15/2021

  RE: 360 editing stuck
  @steveh3100 Hi. In your YouTube video of the content it says it is blocked in certain countries due to copyright infringement. That probably means to can't view your own content if your country is on that list. I suggest you look closely at your
• Rescue Your Videotapes!

  One answer, on 1/13/2021

  RE: Sound but black preview screen
  I have the same problem. Looking at the box, it says New Version (2020). That's as much technical skill as I have so the Christmas present is, sadly, unusable as my son is in a different part of the country. It was going well up until that point...I
• Video Pro X

  24 answers, most recent on 12/29/2020

  RE: Video Export Help
  @CubeAce Hi Ray Yes, the type of floodlights used could create flicker problems made more noticeable at high frame rates. I imagine many venues might still use some type of discharge lamp and LED's switch rapidly with fast rise and fall which can be
• Web Designer

  One answer, on 12/29/2020

  Template for Front End Engineering Design Company with Xara Web Design
  Xara products User since 1994, started with Xara 3D Animated Fonts. We need to conceive abd later publish our own Website/Landing Page combination. Not interested in e-Commerce, but in introducing our skills in providing pragmatic solution
• Video Pro X

  3 answers, most recent on 12/23/2020

  RE: How to have an image twirl in from the left to centre screen
  @1940 Hi Oz. The best way to learn is to just use the effects. Play with them and see which one does what. That's all I've done. Eventually more and more will click. I think it's sometimes a better way of learning with no-one to tell you it is the
• Music Maker

  7 answers, most recent on 12/11/2020

  RE: Import from Phone
  @David-Pook Hi . . . . I am just saying that why make things more difficult or cumbersome for others when you could easily add the option under Import.  . . . . The difficulty with iTunes comes from the fact that Apple made it that way, ie the music
• Web Designer

  3 answers, most recent on 12/8/2020

  RE: linked ecommerce store
  @barry-s Hi . . . . I don't suppose if you know if there is a widget which can allow me to set up a subscription site, with various levels of subscription linked with corresponding levels of site access? . . . . This is where you are moving back
• Movie Studio

  4 answers, most recent on 12/8/2020

  RE: [Closed] online Purchase
  @sai-srinivas It could be that payment with a debit card is not available for some countries. Ask infoservice@magix.net for help.
• Rescue Your Videotapes!

  6 answers, most recent on 12/3/2020

  RE: Transferring DVD's
  @johnebaker Hi John. Where does that leave leave file convertors like Handbrake? I ask because in most countries you are allowed to make backup copies for personal use, including the UK. While I am heavily against any form of piracy or making
• Off topic

  48 answers, most recent on 10/13/2022

  RE: What is the phone number of Magix Customer Support?
  I have no clue. I see no option to specify a country in my profile. Oh wait , it is showing U.S. at bottom right of page.
• Off topic

  48 answers, most recent on 10/13/2022

  RE: What is the phone number of Magix Customer Support?
  @Don-Petty Which country do you have selected when browsing Magix.com? It seems that the mail address is only shown for specific countries, for example it can be found if you select United Kingdom or Germany. Maybe this has to do with local laws.
• Music Maker

  3 answers, most recent on 11/25/2020

  RE: No discount for Music Maker Premium
  @Tomasz-Doussot Hi, I just checked on Magix.com and the price for Music Maker Premium is the sale amount, and when I click on buy, I get the same sale price. What exactly are you doing? Where do you see that the price is not on sale and in which
• Xara Designer Pro

  5 answers, most recent on 11/21/2020

  RE: Update Service Failing
  @Rob-Russell Hi . . . . I need to know what country you are using so that I can allow it . . . . Have you run diagnostics to determine the ip address and port numbers of the server that is being requested, bearing in mind that the send ports may be
• Xara Designer Pro

  5 answers, most recent on 11/21/2020

  RE: Update Service Failing
  Is it possible your Antivirus and/or Firewall is blocking the outbound attempts by XDP? HI Jeff. It's exactly that but not from my PC. We have layer 7 rules on my Meraki MX. I deleted the: DENY Countries Traffic Not to/from: (Country list) And the
• Xara Designer Pro

  5 answers, most recent on 11/21/2020

  Update Service Failing
  Xara Designer Pro X 17.0.0.58732 DL x64 Mar 12 2020 Moving to a new machine i7/32Gig/Win10Pro My Update fails with the message: You need to be online to use this feature.I'm sure it's my Layer 7 Country blocking on my Meraki but I've allowed
• Music Maker

  4 answers, most recent on 9/25/2020

  RE: Upgrading to a Commercial Use License
  I personally think that loops are good for getting inspiration quickly but I would always replace them by similar sounding loops I made myself. The result is a song nobody else has. Using loop based songs commercially these days gets more
• Other products

  6 answers, most recent on 9/22/2020

  RE: [Closed] Movie Studio Platinum (tried to upgrade) Vegas, and Soundforge.
  @RANDAL-YOUNG I love the "HIGHER LEARNING" part. I hope you realize that a post like yours can earn you heaps of scorn. Let me be the first. Normally, one would expect that someone with "HIGHER LEARNING" would look at the computer screen, read what