Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@drewmo HI . . . . Lenovo Legion 5 i7-12700 desktop . . . . I hope you mean laptop, - good choice I have one and am very satisfied with it. . . . . I get a crash screen say Abort, Retry or Ignore. None of them do anything . . . . There should be

Movie Studio

6 answers, most recent on 12/12/2022

RE: Plug ins installation

@ROBERTO-MARTIN Hi and welcome to the forum We need more information on the issue you are having. Assuming you have the NewBlue installers downloaded and they run, are you getting any error messages when the install fails? If so what are they - a

Web Designer

5 answers, most recent on 2/23/2023

RE: Update and OpenGL Error

@Fatih-Sipahi Thank you for the additional information. Two things stand out to me in your computer spec: You are running an "old" version of Win 10. The latest is version 22H2. Yours is two full builds behind the latest. (And I suspect this is

Video Pro X

3 answers, most recent on 3/4/2024

Program keeps crashing every few minutes - help!

Hi all, I've been using Video Pro X for several years now with no issues. A few weeks ago, I began working on a video project, and everything was going smoothly at first. However, I am now experiencing repeated crashes every time I attempt to work

Movie Studio

One answer, on 1/3/2023

RE: How to edit clip intro

@dancla Hi We need more information to help diagnose the issue you are having: The specification of your computer system including Windows version, see this topic for what is required and please quote processor and graphics card make/model in full,

Movie Studio

6 answers, most recent on 3/31/2023

RE: way to rollback "updates"? software now just randomly "hangs" renderin

@Not-Applicable Hi . . . . Is there a way to roll back this super buggy software? . . . . Only by re-installing the previous version. What is the current version number and full name of the program with issues and what was the previous version

Video Pro X

46 answers, most recent on 12/8/2022

RE: HEVC compression artifacts

@nicolesharp100 Hi . . . . we are using the same software and exporting the same file with the same settings and getting very different results, then it seems to be a driver or codec error, . . . Agreed - are the drivers for the Radeon RX 550 up to

Music Maker

6 answers, most recent on 12/3/2022

RE: Issues with ASIO drivers

Thanks for the response John. I just ran the older computer through RAM tests (both Windows and Memtest86) which all pass. I recently cleaned the computer prior to installing Music Maker, however, the computer was booting using MBR and so I have

Photostory

2 answers, most recent on 10/13/2022

RE: Hardware acceleration and AMD

@mike_b58 Hi . . . . RX6800GT VGU . . . . Do you mean the AMD RX 6800 XT - there is no GT version AFAICS? . . . . Photostory will restart and I get an AMD video driver error. . . . Are the drivers from the AMD website (not the Windows installed

Photostory

2 answers, most recent on 10/13/2022

Hardware acceleration and AMD

My export from Photostory deluxe 2023 crashes part of the way through when using hardware acceleration. Photostory will restart and I get an AMD video driver error. Using software only completes but is of course much slower. I have an AMD CPU 5900x

Music Maker

3 answers, most recent on 12/21/2022

RE: MM 23 Freezes after startup

@Welch-C Hi We need more information then you have given to be able to even start diagnosing the issue you are having. Computer specification and program version, see this topic for what is required and please quote processor and graphics card

SOUND FORGE

5 answers, most recent on 9/19/2022

RE: ERROR -2147163964, Mac running Parallels.

@Truls-Birkeland Hi With the error code you are getting I suspect that this may be an issue between Parallels, Windows and the audio device (drivers?) in the MAC or external USB audio device if you have one. I would suggest you also take this up

Movie Studio

6 answers, most recent on 12/12/2022

RE: Plug ins installation

Hi John! I appreciate your help (I'm sorry, I had to use google translator because I understand little English, I only speak Portuguese, Spanish and French.) The information about my computer is in my profile signature, but I was careful to make

Music Maker

3 answers, most recent on 9/9/2022

Access Violation

I updated to the new 2023 version and it loaded fine but yesterday stopped working with a error code and description of access violation I have tried uninstalling and reinstalling and deleting the musicmaker.ini file, I have turned off my fire wall

Music Maker

10 answers, most recent on 9/23/2022

RE: Beatbox not loading

@Ken-Malherbe Hi Are you using an external USB audio device? If so, the Muma location error is usually an ASIO conflict with external audio device, you need to do the fllowing: Download and install the audio device manufacturers ASIO drivers if you

Movie Studio

One answer, on 12/23/2022

RE: Movie Edit now Movie Studio - NEED UPDATE

@Eric-Turner Hi . . . . I would like to update the software, becuase it is freaking out . . . . Updating may not help with the issue(s) you are having. We need more information to help diagnose the issue(s) you are having: The specification of your

Music Maker

3 answers, most recent on 12/21/2022

RE: MM 23 Freezes after startup

@Welch-C Hi We need more information then you have given to be able to even start diagnosing the issue you are having. Computer specification and program version, see this topic for what is required and please quote processor and graphics card

Movie Studio

13 answers, most recent on 12/7/2022

Cannot burn movies to: DVD, Blu-ray or AVHD on Movie Studio 2023 Suite

Since purchasing Movie Studio 2023 Suite I have never been able to burn my movies to: DVD, Blu-ray or AVHD. I always get errors. errors which I never got on my previous version of Magix (Movie Edit pro 2014). Device Spec:Processor 11th Gen

SOUND FORGE

23 answers, most recent on 10/15/2022

I cannot update Sound Forge Audio Studio 15 or 16, or Music Maker 2023

Hi, I've been using S F Audio Studio 15 & the newer version S F Audio16, plus the new Music Maker 2023, on my PC running Windows 10 for quite a while without any recent issues. However, I cannot update either program. When the update page opens

Samplitude

One answer, on 9/1/2022

RE: Program will not open

@Sampy This tips here are for a different software but it should help in the same way: Causes: Outdated graphics card drivers. Graphics card does not support hardware acceleration. Solution: For outdated graphics card drivers: Make sure to update

ACID

3 answers, most recent on 8/17/2022

RE: Audio PlayBack

When I open Acid v.11, it removes my Realtek driver, and I have to update to have audio driver on my PC I get a warning message that 'an error occurred during the current operation. A device does not exist. The playback device Microsoft Sound Mapper

Video Pro X

148 answers, most recent on 4/18/2023

RE: General discussion on add-ons

@CubeAce Hi Ray, exact audio editing is also much more precise in Vegas Pro. Easier to not having to cut audio to the frame How do you figure that? Maybe compared to MMS, but not VPX. In both, you cut video to the frame. In both, you cut audio to

Movie Studio

38 answers, most recent on 12/14/2022

RE: Program crashes and closes when I try to play a video

@Tina-Baker Hi. We need more information to help diagnose the issue(s) you are having:and recommend the correct setting for the program. The specification of your computer system including Windows version and program version, see this topic for what

Video Pro X

41 answers, most recent on 10/16/2022

RE: Cant edit 4k videos nicely.

@Pawel-Rybinski Hi . . . . the specification of the equipment on which the program works correctly without errors. . . . . See my signature for my PC and laptop specifications - VPX 14 works fine on these with 4K UHD video and plays up to 5 tracks