• Music Maker

  2 answers, most recent on 3/21/2024

  [Solved] will not except wav files anymore
  I reinstalled this on a new computer. Now the software will not recognize wav files. They are blank and renamed to HDP file. When using mp3 it plays the music but there is a clicking sound in it...both files when played outside of the software works
• Music Maker

  11 answers, most recent on 2/4/2024

  RE: [Solved] Song Collections
  @ProductionSavard I believe most Song Collections from Magix are the Soundpool demo songs, but as an audio file, not as loop pack. It's simply stock music. No, you can't sell your music on Producerplanet.com
• Music Maker

  2 answers, most recent on 10/24/2023

  [Solved] Soundpools & Producer Planet ???
  Hi, I purchased the Soundpools yearly subscription. I noticed on Producer Planet there are selections out there not coming up in my Music Maker 2024 Soundpools. 1. Does the Soundpool subscription include ALL selections from Producer Planet? Example
• Movie Studio

  6 answers, most recent on 12/11/2023

  RE: [Solved] installing same version of Movie Edit Pro?
  @CubeAce @AAProds Update: being curious why this version did not install I decided to do a complete factory reset on the computer and voilà, it worked. I now have the same version on two devices. I am guessing that maybe a previous installation of
• Music Maker

  4 answers, most recent on 7/30/2024

  RE: [Solved] I purchased Music maker 2025 premium vide Order .No. of the product.
  @ANIL-BAXY These are public forums and not any contact for any Magix staff. As such, confidential personal data, like order numbers or serial keys should never be posted here. Hence I have edited your post to remove these. Based on the information I
• Video Pro X

  9 answers, most recent on 5/10/2025

  [Solved] Export Glitches: One Black Frame?
  I have been noticing these single black frames appearing during transitions between two clips over the past few months. They do not appear in the Timeline Preview - only appear in the final export. I believe they manifest themselves because of some
• Other products

  One answer, on 4/12/2026

  computer series number can not find
  can not find the series number to finish a form to receive a code what can I do?
• Movie Studio

  61 answers, most recent on 7/25/2024

  RE: [Solved] My MAGIX software will not cut a DVD to Disc
  @rickduley Hi Rick The error code suggest Windows cannot find the ISO file. Where did you save this to, and does the error appear immediately when the burn process starts? If the Desktop, or any other location that is not inside your Documents
• Photostory

  3 answers, most recent on 3/19/2026

  RE: Photostory Deluxe 2026 & Photo Manager Deluxe – Installer crashes imme
  not sure about the program issue bit I need help too and keep getting 'The support request could not be saved'
• Movie Studio

  16 answers, most recent on 10/7/2024

  RE: [Solved] Mpeg2 activation failed.
  Ok finally got back to me. After trying all their suggestions, the one that worked as deleting a registry key, so for anyone else having this issue. To locate the registry key, click on "Start" , enter the command "Regedit" and select OK. The
• Video Pro X

  11 answers, most recent on 4/22/2025

  [Solved] 3 and 4 Point Editing
  I'm not sure what I am doing wrong. Typically, the range I select on the timeline is shorter in duration than the video clip I have selected in the Media Pool. If I select an in and out point in the Source monitor (4 point edit) the speed of the
• SOUND FORGE

  2 answers, most recent on 9/24/2024

  RE: [Solved] Time Sync
  @Alejandro-Arango Asegúrese de no utilizar archivos MP3. Debido a su compresión, los archivos MP3 no se pueden leer con precisión de muestra, sino solo de fotogramas. Puede habilitar los formatos de archivos comprimidos en la configuración del
• Music Maker

  4 answers, most recent on 12/8/2023

  [Solved] Recently Purchased the Humble Bundle package that gives coupons
  I do not know how to close or delete forum posts. If someone knows how and sees this please comment it.
• Movie Studio

  2 answers, most recent on 4/12/2025

  RE: [Solved] Setting Markers
  @hdrechsel18 Hi Harry Chapter markers are for when you want to create chapter for DVD/Blu-ray discs. Project markers do what you require -: Position the timeline marker (cursor) at the point where you want to add a marker  Press Ctrl + Enter , a
• Samplitude

  2 answers, most recent on 2/22/2024

  [Solved] What mode to avoid inadvertently interfering with the PLAY CURSOR?
  I cannot find a mouse mode that consistently allows me to move around within the workspace while the song is playing without interrupting the playback. Both the Object Mode and Universal Mode intermittently interfere with the Play Cursor; likewise,
• Photostory

  16 answers, most recent on 10/17/2024

  RE: [Solved] How to add an intro/outro
  @David-Briggs Hi . . . . i5-12400F . . . . GTX 760 . . . . The issue is most likely to be the lack of an integrated GPU in the CPU, and the GTX 760, based on the Keplar architecture, is not capable of providing any decode/encode functions for
• Movie Studio

  5 answers, most recent on 4/24/2024

  [Solved] can't access previous saved projects Movie edit pro 2019
  When I go into the folder Movie edit pro premium, to view the previously saved projects, most of them are now saved with an mv file, which when you click on it, it says which app to open it with, and you can't open it with an app, so not sure how to
• ACID

  2 answers, most recent on 9/6/2024

  [Solved] Post virus help for using Acid Pro 7
  Hi there,   I recently encountered a virus on my laptop called Trojan:win32/Malgent!msr.. Windows Defender removed it quite quickly but, ever since, Acid Pro 7 hasn't been working very well. It continually freezes, showing the blue circle of death
• Movie Studio

  90 answers, most recent on 1/13/2025

  RE: [Solved] Slideshow-Reducing photo length merges Audio track
  The tool is for photos or other images, not video, and best with slideshows like Al's, and track 1 objects and limited objects on other tracks. Get outside of that or when the timeline gets difficult, things can get out of hand. That's the crux of
• Music Maker

  3 answers, most recent on 6/17/2024

  [Solved] Problem with purchased sound pools
  when I go to the Store in music maker it shows I purchased 3 soundpools (SEE IMAGE ATTACHED) (commercial license)but in loops they are greyed out and says no loops?? A. How to fix this? B.Why does this happen? Note: Not happening on all of the ones
• SOUND FORGE

  2 answers, most recent on 12/21/2023

  RE: [Solved] Real Time Monitoring of Spectrum Analysis won't be remembered
  Sesons Greetings @BlakkBubble, the legacy 'Spectrum Analysis' is-what-it-is. I am not aware of a setting to lock in 'Real Time'. There are other Spectrum Analysis plug-ins available for free and otherwise that display a real-time view without user
• Movie Studio

  7 answers, most recent on 9/8/2024

  RE: [Solved] Install issues
  @James-Kinard Hi As you have the full version of the program, we are back to @emmrecs comment: ...go to Help>Install extra content and show us a screenshot of the list that opens. It should look like this when all features/extras have been
• Other products

  2 answers, most recent on 5/31/2024

  RE: [Solved] Problème d'activation (relance)
  @Azurik Hi Merci de ne pas dupliquer le message sur le même problème, continuez dans votre sujet précédent. Une réponse peut prendre jusqu'à 2 à 3 jours. Ce sujet sera clos.  Please do not duplicate post on the same issue, continue in your previous
• Movie Studio

  8 answers, most recent on 6/6/2024

  RE: [Solved] Imported videos have sound but all frames are black
  @Zoran-Rukavina Hi The mediaInfo data shows that the video is a 'standard' although with an incorrect audio sample rate format, MMS 2024 should not have an issue with the files. However there is an issue that should be fixed before proceeding