• Video Pro X

  15 answers, most recent on 2/23/2026

  RE: What is the difference between Magix Vegas Pro and Magix Video Editing
  For Magix Vegas Pro same procedure however login https://www.vegascreativesoftware.com There's no need to do this as your Magix account should under 'My products" show all your products, both Magix and Vegas. At least mine does and I've just checked.
• Video Pro X

  One answer, on 4/19/2026

  RE: Activation confirmations
  @John-Metzger4037 Welcome to the Magix user to user forums, so not a contact for any Magix staff, sorry. To check the details of your account go here, log in using whichever email address is relevant, and check under My products what is listed. If
• Music Maker

  12 answers, most recent on 1/30/2024

  RE: [Solved] unable to start program as it insists I have already registered and wi
  Support thought it was due to an old copy of Music Maker on my system, so I carefully removed all traces of MAGIX. Then I installed from a new link they sent me and all worked OK.
• Off topic

  One answer, on 9/26/2025

  RE: Stop Magix adverts
  @Christian-HUGUES4392 Bonjour. Désinstaller Magix Cloud Import, également appelé Magix Update ou Magix Connect. John EBModérateur du forum Hi Uninstall Magix Cloud Import, also known as Magix Update or Magix Connect. John EBForum Moderator
• Movie Studio

  2 answers, most recent on 5/30/2024

  RE: [Solved] Magix Hub contnet download
  @Paul523 Hi Once downloaded, the videos should be in the Magix Content folder located as specified in the program settings Folder tab. The direct link in program is here: HTH John EBForum Moderator  
• Samplitude

  3 answers, most recent on 11/16/2023

  RE: [Solved] iLok Activation code
  @biuro2 We are all users like you. I suggest you contact customer support at proservice@magix.net.
• Video Pro X

  4 answers, most recent on 5/23/2024

  [Solved] Purchased Magix Store audio (ogg) files not found
  Hello is there any fix to this recurring issue on Video Pro X (16 & older) that when a project is loaded with Magix store content could not be found YET it is in the path that it was originally installed in AND present! I thought the current
• Music Maker

  11 answers, most recent on 2/4/2024

  RE: [Solved] Song Collections
  @ProductionSavard I believe most Song Collections from Magix are the Soundpool demo songs, but as an audio file, not as loop pack. It's simply stock music. No, you can't sell your music on Producerplanet.com
• Music Maker

  6 answers, most recent on 12/14/2023

  [Solved] Drops VST
  Magix Music Maker 2023 pro never has really worked. Application hangs, freezes, latent, and drops/loses VST paths for 3rd party plug ins like Silklby Waves and also drops Audio Essentials FX published by Magix Music Maker which I have to remap every
• Video Pro X

  15 answers, most recent on 2/23/2026

  RE: What is the difference between Magix Vegas Pro and Magix Video Editing
  Correct. The Magix login will have everything including Vegas Pro and VPX/MMS/VDL/MEP along with other software one has purchased from Magix.
• Video Pro X

  15 answers, most recent on 2/23/2026

  RE: What is the difference between Magix Vegas Pro and Magix Video Editing
  If you log into your Magix account, you will see all your Magix products. You have to use the same email/password that you used when in initially registered any Magix product. I have a combination of various Magix products and Vegas Pro going back
• Music Maker

  7 answers, most recent on 3/29/2026

  Loops unlimited will not load
  Loops do not load in to programme at start up and get a error ServerError, Critical: Error transferring https://api.magix-iap.com/codo/crest - server replied: Service Unavailable
• SOUND FORGE

  2 answers, most recent on 4/27/2026

  RE: From Sound Forge Audio Studio 10 to 13
  Hi @Rosalie, the legacy UI for all versions of Sound Forge Pro and Audio Studio is basically the same... aside from SF Audio Studio 12, which was a one-off unique build (pros and cons). All the Magix versions have dark and light color options in the
• Video Pro X

  One answer, on 2/22/2026

  RE: [Closed] VEGAS Pro 21 Crashing
  https://www.magix.info/us/forum/vegas-support-forums-here--1294808/
• SOUND FORGE

  8 answers, most recent on 1/26/2026

  RE: Non functioning Sound Forge / no response from support
  @Rod-Devonshire You can update the ticket by simply answering the e-mail you received, just make sure the ticket number in the subject stays unchanged. We had some news regarding the development of the support problems, see here:
• Other products

  3 answers, most recent on 2/28/2026

  RE: MAGIX playR
  @dj_ost1n Welcome to the Magix user to user forums. As such, there are no Magix staff here to answer your questions, sorry. Instead, you will need to email infoservice@magix.net to ask them whether the information you request is
• Music Maker

  One answer, on 11/1/2023

  [Solved] magix music creator premium 2024 and loops unlimited
  i purchased magix music creator premium 2024 with 1 yr loops unlimited included. however when i try to download anything that says part of loops unlimited, it asks me to pay for it? am i missing something? program logged in and shows i m premium but
• Samplitude

  3 answers, most recent on 5/3/2026

  RE: independent sampler
  @cory-holtz Here are the links, in case you have a Mac which is compatible. http://dl03.magix.net/independence_softwaresuite_32_dlm.pkg http://dl03.magix.net/independence_freelibrary_dlm.zip
• Movie Studio

  2 answers, most recent on 4/11/2026

  [Closed] re-registration with MAGIX
  I own several products, including Vegas Movie Studio HD Platinum. I registered these products several years ago on the website of the original distributor, Sony. I reinstalled them during a computer update, but I can't use the products because they
• Music Maker

  10 answers, most recent on 3/22/2026

  I need to get a refund processed but Magix support keeps bouncing it
  Hello,I need to get a refund processed, but Magix support keeps bouncing it with an irritating AI response, asking for non-related system information:Where, and how can I contact Magix support for this refund? Magix support level is severely
• Other products

  3 answers, most recent on 2/2/2024

  RE: [Solved] Photo Manager Deluxe Hangs on Startup - Can I Purge Database?
  @Pieter-Muller Welcome to the Magix user to user forums. First, you say you have version 3. Did you mean version 13, which is the latest? Your post about the database piqued my curiosity and I attempted to do some research about this on my own
• Other products

  One answer, on 2/14/2026

  RE: [Closed] Vegas Pro 23 HDR video rendering
  https://www.magix.info/us/forum/vegas-support-forums-here--1294808/
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  I have just done a google search to find out who is hosting Magix, and found this: As of 2025, OVHcloud has taken over as the hosting provider for Magix and Xara Online Services, replacing their legacy, in-house hosting, which was permanently shut
• Other products

  One answer, on 6/14/2026

  Magix Photo Manager Deluxe current version?
  I just purchased and downloaded Magix Photo Manager Deluxe and the Help/About says it is version 13.1.1.12. Researching it, I found it should be version 16. Is that correct? If so, how do I obtain the update?