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Rescue Your Videotapes!
20 answers, most recent on 11/23/2025
RE: Windows does not find drivers for the video grabber usb device
Actually im not sure if the problem is in the driver thing or what because i see the blue screen and some small static sound. the cable is in out mode and all connects should be good. Edit, i see the blue screen and static sound even my vcr is off
SOUND FORGE
77 answers, most recent on 2/4/2026
RE: SFPro continually crashes - versions 14-18
@SteveMTNO Yes, it's a fallback. But if the crashes reduce, then we know the the device driver has something to do with them. Usually for such high sample rates I would recommend a 24 bit/192 kHz audio interface with ASIO drivers. How do you connect
Movie Studio
3 answers, most recent on 12/5/2025
RE: Video Deluxe 2026 Keeps Hanging
Thanks. I'm not technically au fait with the first part, but I glean from it that my system may not be man enough in terms of graphics... 😕 My PC was built for audio, to use in my home recording studio, so I didn't opt for a higher spec graphics
Audio Cleaning Lab
3 answers, most recent on 4/23/2025
RE: Cleaning Lab 4 does not play audio files when "Play" button is clicked
I am having the same problem with Sound Forge Audio Cleaning Lab 4 on a Dell laptop running Windows 11. ACL 4 will record audio from a microphone but won't play back. I exported the test .WAV file to a USB drive, imported it into another Dell Win 11
SOUND FORGE
8 answers, most recent on 12/15/2025
RE: sound forge 17 wont open
Many thanks @SP! I had the same crash as OP listed after replacing my older computer and moving my AudioStudio lic to the new machine. Strange that everything was fine on the older machine? But all is happy now and I am back to cleaning up some
Music Maker
36 answers, most recent on 12/17/2025
RE: Need help fixing magix..am losing hope
The solution @SP. was the audio drivers of your comment. For future users, please do what they instructed me and disable any audio sources you aren't using then go into safe mode n try then restart like normal and try... To find out my headset audio
Rescue Your Videotapes!
7 answers, most recent on 12/2/2025
RE: DRIVER DOWNLOAD
@jonathan-m It seems that the actual software for the video capture/conversion will not install unless the capture device itself isn't properly installed with the correct drivers. No extra software is needed. You only need the grabber installed via
Photostory
16 answers, most recent on 10/17/2024
RE: How to add an intro/outro
@David-Briggs Hi David, As far as I can tell, your Video Card will no longer be supported by Nvidia after July 9, 2024. The latest Driver Version is 475.14 for Windows 10|11. Have you downloaded and installed it yet?See: Official GeForce Drivers |
Rescue Your Videotapes!
2 answers, most recent on 11/25/2024
RE: Uppdate to wun11
@Atila-Balaz The only thing which was updated are maybe the drivers for the video grabber device. You can try if the newer drivers from this site work for your video grabber:
Photostory
19 answers, most recent on 12/22/2024
RE: Can't understand advice given by support team
@JANET-NICOLAS Hello Janet, ....The support team told me to go to magix-info/us/support/article how-to-keep-your-video-drivers-up to date. However this page said that I was on the wrong page..... I understand you completely. This is the site Magix
Photostory
53 answers, most recent on 11/30/2024
RE: new photostory 2025 version is completely UNUSABLE and crashes...
@David-Robinson5527 I have been working with Nvidia GameReady Drivers for years and have never had any problems. Like @Bol (Rob) I, too, have run the Game Ready drivers for several years, without problem. Jeff
Music Maker
6 answers, most recent on 6/29/2025
RE: No sound on VST instruments
@Campbell-McMahan Ok. Have you tried restarting the computer? Please select the Restart option and not the Shut down option, otherwise it might not help. If you cannot select the ASIO driver after restarting, there could be a more severe problem.
Music Maker
36 answers, most recent on 12/17/2025
RE: Need help fixing magix..am losing hope
@AJenn Can you still start Music Maker? Which audio driver have you selected in the Audio/MIDI settings inside the program settings? Music Maker ASIO?
Movie Studio
4 answers, most recent on 8/19/2024
[Solved] GPU is deactivated in export to MPEG4
Hi! My problem is the message: "Please update your graphics card. Hardware encoding has been deactivated". The message appears when trying to export a 360 movie from the GoProMAX2 project (a project based on 5.6k HEVC movies) to MPEG4 format. My
Rescue Your Videotapes!
3 answers, most recent on 4/3/2025
RE: cannot install driver for premium video wandler
@kg79 This is the Magix procedure for installing the drivers: https://www.magix.info/us/support/article/installation-procedure-magix-video-converter--710/
Movie Studio
19 answers, most recent on 11/3/2024
RE: program crash on export after 5 minutes movie studio 2025.
@spuddy13 Hallo Brain, You wrote earlier: "I updated the drivers for my video card and everything is fine" and now you write: "My computer kept trying to update these drivers via the card checker program". Again, I would recommend contacting the
SOUND FORGE
77 answers, most recent on 2/4/2026
RE: SFPro continually crashes - versions 14-18
There are 66 driver packs available for my computer. Are there any in particular that I should look for and/or install?
SOUND FORGE
77 answers, most recent on 2/4/2026
RE: SFPro continually crashes - versions 14-18
Jumping in here as I'm having much the same issue. I got a new Geekom IT15 mini PC with Windows 11 and installed Sound Forge Pro 18 on it. Like Steve, one of my tasks is recording audio from my turntable to the PC - sending the audio into the phono
Music Maker
16 answers, most recent on 11/17/2025
RE: Magix music maker on linux mint
@stephen-kelly6215 An interesting experiment. There is one issue you may have, and testing will show, is latency, the Windows fix would be direct ASIO access to the sound card/device. AFAIK, no 'Linux' distribution supports ASIO natively, this
SOUND FORGE
5 answers, most recent on 6/17/2025
RE: Short bursts of static
Yes. as @SP. stated, the Magix Low Latency driver can exhibit the symptoms globally, even when Sound Forge is not active. SF Pro does not have this issue. It is specific to SF Audio Studio.
Movie Studio
70 answers, most recent on 9/19/2025
RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
@Tusk There are several AMD processes registering even if the GPU is removed Which is why when removing a GPU, or any other computer hardware, it is always vital to also remove its associated software, in your case the drivers etc. JeffForum
Movie Studio
13 answers, most recent on 9/8/2025
RE: Nvidia RTX 5080 Graphics Card | But MEP 2026 suddenly stopped using it
@Apollo89x I think that message normally refers to updating the graphics drivers for the card from the nvidia website. The current top nvidia card is the 5090 but some benchmarks of the 50 series are being beaten by earlier 40 series dependant on
Photostory
53 answers, most recent on 11/30/2024
RE: new photostory 2025 version is completely UNUSABLE and crashes...
@David-Robinson5527 Hello David, If I read it correctly, you were putting together an MVP project in the trail version 2025 and you got tired of it because it kept crashing. It is certainly possible that you had problems with this trail version,
Music Maker
3 answers, most recent on 12/4/2024
RE: will MM24 premium run on XP?
@paul-williams2158 Hi Korg have a 'universal' Windows 10 driver here, however the M1 is not listed as a supported device, I would suggest you contact Korg support. John EBForum Moderator
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