• Movie Studio

  5 answers, most recent on 9/28/2024

  RE: [Solved] MEP keeps crashing
  @kate-m Hi Kate, KERNELBASE.dll is a Windows core file, so this seems to be a problem caused by your OS rather than MEP. If you read this Microsoft forum thread you will see it includes a suggested procedure to try and resolve the
• SOUND FORGE

  11 answers, most recent on 4/14/2026

  Welcome window keeps popping up on startup
  I use SF 16.1. I got a -59 error code over the weekend. I fixed it by uninstalling and reinstalling the program. I record commercial VO's all day. Every time I open SF to record a new file, the welcome window keeps popping up with serial #, etc. I
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  Hi @AAProds I do have HuffyYUV 2.1.1 installed on my machine and I can export it using MMS2024 as an AVI file which can be read by the system (obviously, since it created it). I renamed your HuffyYUV from MKV to AVI but didn't have the same success.
• ACID

  19 answers, most recent on 10/30/2024

  [Solved] 24 bit and 32 bit WAV files vs. ACID
  Hi All, I have faced with a problem with Acid Music Studio (I have own), and also in Acid Pro (runs trial).When I open a 32 bit or a 24 bit wave file into my mix, the files open with random unwanted noise in it.Exactly like this (thank you for the
• Movie Studio

  9 answers, most recent on 10/24/2025

  RE: Movie Sudio 2025 developed a strange behaviour
  @me_again, @CubeAce, @johnebaker Hi AndyW, Ray and John, I found this online. MxQtmReader.exe is an internal component of Magix Video Deluxe and is used to import and process certain media files. You can find this file at the following location: C:\
• SOUND FORGE

  3 answers, most recent on 7/2/2025

  RE: [Solved] How to transfer to a new lap top
  You need to have a Sound Forge 9 Audio Studio installation file to install on another PC. If it was registered with Sony when you initially get it, log into the Magix Service Center> My Products to download. SF-9 AS is also available to download
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @johnebaker Here's an "original" drone file. I've put it into the folder I linked-to above. https://drive.google.com/file/d/1LYu8M1vI4uMzIuZ8Fj47LZiP3TPDv3P6/view?usp=sharing Yes, I have modified the presets. I'm not seeing any difference with
• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  Hi John Sadly, no website yet. I still get the 'website under construction notice'. I have managed to access the storage space at OVH using FileZilla. I can see that my website files are uploaded, but whether they are in the correct folder, I don't
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  I will retract my comment about this not being noticeable on my monitor. Here is a comparison video; the jerkiness of the 3060 video is plainly obvious in VLC Player. I don't know whether my eyes are deceiving me, but the UHD770 video appears
• Video Pro X

  One answer, on 11/18/2025

  [Closed] Rendering
  I now have upgraded to v 23 but when I go to render a file the files I can get are mpg4. Since I am only using a regular dvd I need to access mpg or mpg 2 but I am unable to find them. It sure was very easy with v 20.
• Movie Studio

  20 answers, most recent on 1/13/2025

  RE: [Solved] Exporting to mp4 desyncs the sound...
  It turns out changing frame rate on export to mp4 actually did not fix it for anything longer than 1 minute. It was still causing all kinds of weird sound problems on longer videos. I discovered the only way to stop these problems was to make sure
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @nicolesharp100 Nicole, for info, here's what advanced processing can do for your files. The start bit is processed with AVISynth, the middle bit is the basic file from Handbrake imported into Magix and the last bit is the AVISynth version. AVISynth
• Music Maker

  2 answers, most recent on 1/4/2024

  [Solved] Poor audio playback
  Hello I'm having a problem with the sound output/playback in the MusicMaker 2024 program. I got 3 new sound packs today and installed them, but when I tried to use the sounds they were full of background static and the rhythms and tempos were off.
• SOUND FORGE

  6 answers, most recent on 11/5/2025

  RE: Playback is slow and fuzzy
  Does this occer with PCM wav files as well as MP3? SP: There is no Audio Studio version of SF-18 I have Soundforge pro X64 and it plays .wav files slow and fuzzy also. This just started occurring and it is frustrating  
• Music Maker

  13 answers, most recent on 1/9/2024

  RE: [Solved] Purchased soundloops not accessible via offline computer
  @D-C4557 Ok, if you used mxcogg files in your projects, you probably cannot get it to work again without internet.
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @ItsMeTho File types should be listed in the third screenshot in my last comment. On the screenshot you can only see *.264 file settings, but you probably need to edit also all other file types.
• ACID

  6 answers, most recent on 3/26/2026

  RE: Acid Pro 10 metronome volume
  @FetusK Hello welcome The answer is no. To include a click track in your rendered ACID Pro file, you must create a dedicated audio track for it by placing audio "clicks" or "ticks" on the timeline along the grid to match your tempo. so you would
• Video Pro X

  9 answers, most recent on 5/10/2025

  RE: [Solved] Export Glitches: One Black Frame?
  @Wayne-McIlvaine It could be... Zoom in to frame level and check the ending frame finishes exactly on a whole frame number. Sometimes files end at a point mid-frame eg at a half frame past the last full frame point. Here's an example. The left video
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  All, I've uploaded a folder to Google Drive containing two files showing the issue. It's not really noticeable on my 60Hz monitor but on my TV (2019 LG LED, 200Hz refresh rate) the jerkiness problem is obvious. Another thing I've noticed: when I
• Movie Studio

  30 answers, most recent on 9/24/2025

  RE: No sound from combined files
  @Yoshinori-Tokuda Unfortunately the forum uploader converts your videos so those won't really represent your files. Could you please put one of your problem files onto Google Drive, Dropbox or similar and post the link here so we can analyse it.
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis I was under the impression that because the files are in 1920x1080 and encoded in H.264 with an MP4 container, that they would be ‘Blu-ray compliant’ and so that I could use Smart copy (or smart render) to simply burn the files to the
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  You mention "computer", then you mention "laptop". Are these two different machines? The program however is renaming every file to "end 1b". I've explained why VDL does this. I do agree that the movie name should not be changed to "end1b". Try a
• Music Maker

  7 answers, most recent on 2/11/2026

  RE: How to Change Hand to Cursor
  @Whoking Sorry, yes, for MM the cursor can be a hand. When I start an MMM project and add an audio file, right at the beginning of the track I see the following: The cursor is the red line! Do you not see this? (Certainly if you move the mouse
• Movie Studio

  6 answers, most recent on 9/5/2023

  [Solved] MP4 Problem
  Having paid for the MP4 feature I find it only worked with the current file I was editing. Having started a new file it has reverted to M2TS files only and not MP4. Does this mean I have to pay a fee for every new file?