Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

I was investigating an issue where a Sony XAVC video file played but not its associated audio. I found this old post from 2023 where the OP had the same problem. He provided sample files which are still available to download. The OP indicated that

SOUND FORGE

7 answers, most recent on 3/5/2025

RE: [Solved] Channel Converter Presets not recognized after Windows 10 reinstall

@GiorgioV Ok, you might be able to manually add them to the registry. For example, create a new channel converter preset under the same sfp file name you used in the past and save it. This should create a new preset entry in the registry that points

SOUND FORGE

11 answers, most recent on 7/3/2024

RE: [Solved] Looking for spectroscope window on recently purchased SF 17

@bcsound To my understanding Sound Forge Audio Studio 12 was some kind of unique version with a different user interface. It could very well be the case, that this visualizer isn't available in version 17. Or maybe you need the 17 Pro version and

Video Pro X

6 answers, most recent on 11/14/2024

[Solved] Magix Video Pro X16 project stuck

Hi, I have a problem with Magix Video Pro X 16 (loaded 26 October 2024), which got stuck unexpectedly while I was working with quite an ordinary small video project. To get out of the project or open other projects saved I had to shut down the

Video Pro X

One answer, on 9/14/2025

[Closed] In Vegas 20 Pro - window is not fully expanding

In VEGAS Pro 20, the Video Media Generator window doesn't open in full view. Please see attached photo. Can you suggest how to resolve this issue? Thank you.

Movie Edit Now

8 answers, most recent on 2/11/2026

RE: magix movie edit pro mx

Hi John, It's the Magix Edit Pro 17 Plus. Went to the register site and change my password since I forgot my password. cheers

Off topic

162 answers, most recent 7 hours ago

RE: Magix support has not responded to support tickets for months

@Michael-McNeil Hi I did create a pinned post for all to see of BorisFx taking over new ownership of said software packages here. As @SP. has stated this is a user to user forum, there is no support here. As per Community Rules please be reminded to

SOUND FORGE

2 answers, most recent on 4/4/2025

[Solved] Clicks and Pops when Waveform displayed

Hi, When playing audio in SF18 there are clicks and pops ONLY if the waveform is displayed. If I minimize the file window it plays fine. SF10 which I still have installed plays all files fine, even when zooming in and out of waveform. ALL other

Off topic

162 answers, most recent 7 hours ago

RE: Magix support has not responded to support tickets for months

@Frank-Pietrantoni9884 Hi Please do not create duplicate posts under Video Pro X. It has been removed. Stephen Forum Moderator

Rescue Your Videotapes!

2 answers, most recent on 1/24/2025

[Solved] MPEG2 issue

I have bought the Video Easy Rescue Your Video Taper Version 8.0 sw.5.0.3.113 some time ago but never installed it until today, so I registered it and the registration was confirmed successful. When installing the dongle I was asked to activate the

Samplitude

6 answers, most recent on 10/10/2024

[Solved] Wishlist for future Samplitude Pro: Songmaker AI

I would very much like to see the "Songmaker AI" feature from MMM added to Samplitude Pro (and Studio?) Right now it is necessary to keep switching apps and I would very much prefer having a better workflow with Songmaker directly available in

Video Pro X

2 answers, most recent on 11/16/2025

RE: [Closed] Vegas Pro version 22.

Hi, Forgot to mention that I'm talking about Vegas Pro version 22. Michel.

Video Pro X

5 answers, most recent on 3/20/2025

RE: [Closed] Vegas Pro 21.0 is asking me to activate and register again

@Former user Hi, sorry you're on the wrong forum, copy n paste your comment on the Vegas Pro forum https://www.vegascreativesoftware.info/us/vegas-pro-forum/

SOUND FORGE

2 answers, most recent on 12/17/2023

[Solved] LOADING SF 17 PRO SUITE INTO 2nd CU

I purchased Sound Forge 17 Pro Suite and downloaded it in my desk top CU. When I attempt to load into my laptop, which you said I could do, it keeps rejecting the original voucher # . In your correspondence you said:Dear Customer, Sound Forge Pro 17

Video Pro X

2 answers, most recent on 2/3/2025

RE: [Closed] Video Pro 19 keeps crashing

@Zalina-Walton Hi, the latest is Video Pro X16, there isn't a 19 yet. If your using Vegas Pro 19 you're on the wrong forum, copy & paste your request on the Vegas Pro forum https://www.vegascreativesoftware.info/us/vegas-pro-forum/

ACID

2 answers, most recent on 8/31/2025

Magix Independence Pro Suite Activation Error Code: -1

I purchased the ACID 11 Pro Suite Upgrade and got the invoice showing this includes the Independence Pro Premium Library and Independence Pro Standard. Upon starting up that specific software I am prompted to activate Independence (registering it

Samplitude

3 answers, most recent on 8/7/2025

RE: [Closed] Samplitude Pro X9 Features

@djfilippo Yes: https://vfx.borisfx.com/pro-audio

Off topic

3 answers, most recent on 5/1/2026

RE: If Vegas was sold why was I offered an "upgrade/Update" to my Vegas 17

@DesertSweeper Hmm, maybe it was showing Video Pro X17? There is currently a redesign sale on Magix.com. You can disable the pop-ups. Usually the easiest way is to uninstall the Magix Update Notifier.

ACID

19 answers, most recent on 1/21/2026

RE: WAVES VST Plug-in inssue

I was wrong. I was completely wrong. My apologies to SP and emmrecs, but the problem is now 100% Acid Pro's fault. SP mentioned above, "...Acid hasn't been updated for many years so there are compatibility issues with newer plugins...." and he hit

Movie Studio

36 answers, most recent on 7/14/2025

RE: Video Deluxe 2026 website

Well, it seems that this user forum is still not even close to be representative of what Magix is currently selling now. Let's see, we have Feedback on Movie Studio 2023, VIDEO PRO X15 - Release 06/12/2023, and Feedback about VIDEO PRO X15 .

ACID

19 answers, most recent on 1/21/2026

RE: WAVES VST Plug-in inssue

@raquii I'm not sure why you're trying to update Acid 8. I just modified your steps, just to make it clear what I mean. 1. Install Sound Forge Pro 18 or Music Maker 2026 (install the free trial version in case you don't own a full version) 2. Go to

Off topic

One answer, on 4/20/2026

RE: [Closed] Vegas Pro 23 will no longer Launch/Open

@Warlock-Corei Hello welcome BorisFx now own Vegas Pro, please click on the Vegas link at bottom of the page. This post will be closed. stephen Forum Moderator