• Music Maker

  2 answers, most recent on 2/19/2024

  RE: 10661
  @Chasidy-Dobbs Hi Music Maker is a Windows only program and will not install which is what the error message is indicating. If you have Parallels and a Windows OS installed on the virtual machine then you can try installing Music maker, however if
• Other products

  7 answers, most recent on 4/2/2024

  RE: I need to activate Video Saver in my new computer. Old is dead.
  I have same email. Maybe I have typing error in email in first registration? I just install program and give serial number and mail. Then test that it works. Now I need to use it with new computer 😞
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  Thank you for all your information. To answer some of the points in the last few messages. My previous computer I used Movie Magix 2014 which I had no problems with. I ungraded my computer which is now windows 11 and installed Movie Studio 2024
• Movie Studio

  10 answers, most recent on 2/1/2024

  RE: Download Installation does not work
  @Serban-GHEORGHIU Welcome to the Magix users forum. What you have downloaded is the Magix Download Manager for MMS 2024. It is NOT the installation files, it is the file that, when run, connects to the Magix server and downloads the actual
• Movie Studio

  12 answers, most recent on 4/25/2024

  RE: Error Code When Creating a Movie File
  @Marcus-Galiber Hi We need more information, to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and
• SOUND FORGE

  11 answers, most recent on 5/10/2025

  RE: SF 18 Pro Trial Crashing
  @ItsMeTho In case sfk files get modified during file editing, you might lose the waveform graphics, but maybe this also makes the program unstable, but that's just a guess from me. Makes no sense that the Reliability Monitor isn't showing any
• Xara Designer Pro

  One answer, on 8/7/2023

  Internal program error 1124.k.pl.lt
  Jag får felmeddelandet när jag drar ett videoclip och släpper det på websidan. När jag svarar på frågan om autoplay får jag felmeddelandet. Omstart hjälper inte. ?
• SOUND FORGE

  5 answers, most recent on 10/25/2023

  RE: Sound Forge pro 11 Crashes
  Hi @roderick-horn. do you get the same error when SF is run as an administrator:Right-click the Sound Forge 11 <.exe> launcher (or shortcut), choose Properties> select the 'Compatibility' tab, Under 'Privilege level', check-mark "Run this
• Video Pro X

  18 answers, most recent on 6/29/2025

  RE: Magix Capture - Standalone program
  @Can-Dive Hi, I just got around to rechecking out recording using MAGIX Capture (1.0.59.0) from VPX16. I am on Windows 10 using a Logitec Camera. Using the Logitec recording program, my video was 30fps, audio 48 kHz. Using Capture, still 24 fps,
• Movie Studio

  61 answers, most recent on 7/25/2024

  RE: My MAGIX software will not cut a DVD to Disc
  @rickduley Hi In reverse order: . . . . X16 will not read MTS files . . . . If MEP and Video Easy reads them, then so can VPX 16. Do you get any error message when you try to import the mts file. If the video comes in blank/black then try changing
• Movie Studio

  One answer, on 2/15/2024

  RE: Crashing
  @James-NICKERSON3518 Hi We need a lot more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please quote
• Movie Studio

  One answer, on 10/31/2023

  Error que me cierra el programa
  The deluxe video 15 Plus, Version 8.0.0.62 (C1), I get the message “Error in the memory allocation request, there may be no available memory left or an internal error has occurred.” After repeatedly accepting, I get the following red box with these
• Music Maker

  27 answers, most recent on 12/6/2023

  RE: Upgrading from Magic Maker 2021 Premium to 2024 Premium
  Windows Update notifies me that Windows is up to date as of 9:50 am this morning. I temporarily turned off my antivirus and Windows Defender firewall to install update patches, but I still got the same "File in Use" error message. I was able to
• SOUND FORGE

  28 answers, most recent on 1/27/2025

  RE: INSTALLING LEGACY PLUG-INS
  Hi, SP and John, I wanted to follow-up and just say thank you for letting me vent on both of you. My nightmare is over. It took until early January 2025. UNACCEPTABLE AND HORRIBLE. The support from Magix and from Izotope is just awful. It takes
• Photostory

  2 answers, most recent on 12/18/2023

  RE: Photostory constant crashing when opening an existing or new project
  @peter-brown3959 HI The error is occurring with a Windows component, as a first step check the Windows 11 installation following this tutorial, steps 3 to 11. Although the tutorial refers to Windows 10 it also applies to Windows 11. John EBForum
• Photostory

  12 answers, most recent on 3/12/2025

  RE: Hardware Acceleration Failing
  @mike_b58 Hi . . . .  Is this a known issue....maybe AMD based? . . . . Possibly, depending on the GPU's present in the system, for which we need more detailed information, see this topic for what is required and please quote processor and graphics
• Movie Studio

  80 answers, most recent on 2/12/2024

  RE: no audio for mov files
  Yes audio mixer is turned on and not muted. The video/audio tab option is checked and on in the program settings. There appears to be some error in the apple pro res video mov files when I try to import them I have no audio. If I shoot use h265 or
• Music Maker

  4 answers, most recent on 5/20/2023

  [Solved] Phoning home constantly fails
  When starting MusicMaker, it constantly fails to connect when phoning home. I have to start the program sometimes 5 or 6 times before it makes a connection. If the connection fails, the error isn't handled, apparently, at all and the dialog box just
• SOUND FORGE

  3 answers, most recent on 9/12/2022

  [Solved] Sound Forge Pro 13 for Windows... initialization error code: -59
  After 2.5 years of use, I now get this  initialization error code: -59 message... and cannot open the program. I'm wondering if someone can provide a solution to resolve? I moved from US to the Philippines 2 years ago if this makes any
• Rescue Your Videotapes!

  14 answers, most recent on 9/17/2023

  Magix Video Saver no image in the program
  Hello. I purchased the Magix Video Saver kit. I installed it from the disc according to the instructions and activated it. However, I have a problem because there is no image or sound in the program. I have given permissions to the camera and
• Movie Studio

  51 answers, most recent on 1/30/2024

  RE: Dual Layer DVDs - atrocious luck or is just my project
  @mark-perry Hi Thanks for the information. . . . . doesn't incudes the Adjust and Split tabs only Ok Ignore Cancel . . . . Different program versions - clicking the OK button will split the project however this is not what you want as the remaining
• SOUND FORGE

  9 answers, most recent on 11/25/2025

  Sound Forge
  I've installed a brand new sealed copy of Sound Forge 8. When I enter the number on the first page of the manual as instructed, I get an error saying it's not a valid number. I am legally blind and have used this program for years, It's easiest for
• Music Maker

  17 answers, most recent on 6/11/2024

  RE: Previous Audio Error (still a problem)
  @Riley-Coach The simplest way is to start Music Maker as administrator. Make a right click on the program icon and then select this option in the right click menu. If the write-protected error message then goes away, there is definitely a privilege
• Music Maker

  3 answers, most recent on 9/10/2023

  Revolta 2 errors
    Using Revolta 2 results in frequent program crashes, and besides that, it significantly reduces the program's performance. This makes using the instrument very difficult, please fix it! My computer: Geforce 4070 Ti AMD Ryzen 5 2600 32GB