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  • SOUND FORGE
    10 answers, most recent on 10/11/2025
    RE: MP3 files skipping / glitching when opened ...
    @Bill-Fike You might want to uninstall the Magix Low Latency audio driver included in Sound Forge Audio Studio. This is an old version of ASIO4ALL and it's known that it will create problems for some users, but not for everyone. Usually, you'll get
  • ACID
    4 answers, most recent on 1/24/2025
    RE: how to disable rewire?
    @Brian-Stevenson Have you tried restarting your computer? Please select the Restart option and not the Shut down option.
  • Movie Studio
    3 answers, most recent on 12/4/2023
    [Solved] MEP crashes continuously
    Hey everyone, today MEP crasches after one or two or three actions, it just freezes, and all i can do is restart my computer. This i have done for over ten times with different projects in the past hour. Does anybody have an idea why and how i could
  • Movie Studio
    12 answers, most recent on 3/25/2025
    RE: Black screen in video
    @friendflyer That fact that the file opens but goes awry after an hour IMO points to a program issue (inability to handle the complex HEVC codec with the temp files/RAM clogging up) or a computer/memory type issue. For example, many moons ago, Magix
  • Movie Studio
    70 answers, most recent on 9/19/2025
    RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
    @Tusk There are several AMD processes registering even if the GPU is removed Which is why when removing a GPU, or any other computer hardware, it is always vital to also remove its associated software, in your case the drivers etc. JeffForum
  • Samplitude
    7 answers, most recent on 12/29/2024
    RE: Playback along with audio stuttering every 1-3 seconds
    @KiyahKitsune I wholeheartedly concur with what @SP. has suggested to you. I think you should try and use a non-wireless connection to your computer. Inevitably, wireless connections do introduce some degree of latency. Also, you will see I have
  • Music Maker
    3 answers, most recent on 12/6/2024
    RE: I have Purchased Loops Unlimited And it even says purchased in the app
    listen dude i cant even install the program at all on my computer ok. it wont do anything at all so i need you guys to do it imediately do not charge me again... the program wont even install on my computer so i cant get into magix music maker at
  • Movie Studio
    2 answers, most recent on 6/11/2024
    RE: [Solved] I can not install Studio 24 that I purchased on 1/27/24
    @JA-Conzen Hi The 1603 error means the run permissions or Temp folder access permissions on the computer are incorrect, usually caused by your account setting being corrupt, this can occur after a Windows update not resetting the account correctly,
  • Video Pro X
    6 answers, most recent on 7/13/2025
    RE: [Closed] It pauses
    Hi @Gid, No problem, it happens to me regularly that answers cross each other. Would the answer below also be useful to you? I already had problems with OneDrive under Windows 10. I interrupted the sync by repeatedly pausing OneDrive. I decided to
  • ACID
    16 answers, most recent on 4/27/2026
    RE: ntdll.dll - ACID doesn’t start
    @NappeR It seems to be a general problem. Also Vegas crashes. Acid and Vegas had the same codebase in the past, therefore it's likely caused by the newest Intel
  • SOUND FORGE
    One answer, on 9/2/2025
    Problem with Activation – Sound Forge Pro 10.0
    Hello, I need help with re-activating Sound Forge Pro 10.0 after changing my computer. Product: Sound Forge Pro 10.0 Serial Number: 164-N3NH-****-**** Registration Date: 10/06/2017 When I try to generate an activation code starting from last month,
  • Samplitude
    8 answers, most recent on 12/5/2025
    RE: [Solved] Need Help Tuning Focusrite Scarlett for Music Studio 2017
    @Keith-W Install the Focusrite ASIO driver. Connect the audio interface to your speakers or headphones and your computer. Start Samplitude and open the system settings. Go to the Audio options and select the Focusrite ASIO driver. Set the Monitoring
  • Photostory
    2 answers, most recent on 12/4/2025
    Not getting support only getting Ai
    I have always used Photostory But Now I can't use my Photostory 2025 I am not getting any personal help only AI when I ask questions . I had to get windows 11 and a New computer so My old Photo story couldn't so on it , so I purchased Photostory
  • Video Easy
    2 answers, most recent on 7/28/2023
    [Solved] Transferring your old Movie Edit Pro Plus to a new computer.
    My computer crashed and I'm trying to install Move Edit Pro Plus on a new machine. I have a product key. I was able to download videoeasy3hd_dlm.exe to my machine. When I start it, the program installation starts, but stops immediately. So I can't
  • Movie Studio
    7 answers, most recent on 9/11/2025
    RE: Upgrade path from Movie Edit Pro Plus
    Okay, weird... But, hey, I've been working with computers for many decades but this time when I followed through on the US site, it offered the license option and upgrade offer. I followed through and purchased. Hopefully, I will notice the
  • Movie Studio
    69 answers, most recent on 8/10/2025
    RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
    @Gra_Ham Hi . . . . In all cases quality is pretty poor  . . . That will be the case with Hi8 recordings of this era, the maximum definition was 720 x 576 (PAL) or 720 x 480 (NTSC) ie DVD quality. Given the age of the tapes I am surprised that you
  • Music Maker
    6 answers, most recent on 8/24/2025
    Buffer Crackle
    Recored 3 guitar tracks using Vandal. Crackling with buffer set at 1024!!! This damn software is weak! Brand new computer and still having problems with this trash. I am sick of the program! I want to burn it!
  • Movie Studio
    3 answers, most recent on 7/3/2025
    Need Authorization Code
    Successfully reinstalled Sony Vegas 10.0 on a new computer (ASUS, Windows 11). Unable to launch the app without an Authorization Code. Unable to obtain an Authorization Code because the website is unreachable. Yes, other websites -- like this one --
  • Audio Cleaning Lab
    One answer, on 1/23/2026
    Compatible with Windows 11?
    I have a well used installation disk for Audio Cleaning Lab 2017. I am forced to change my computer soon due to Microsoft ceasing support for Win 10, and am seeking advice whether I can install my well loved Cleaning Lab on my new PC when I get it,
  • Movie Studio
    9 answers, most recent on 6/8/2025
    RE: Update plugins
    John, Again I thank you. This will spur me to give it a try. Do you know if more than one version of the program can coexist and work properly on the same computer? Barry
  • Xara Designer Pro
    4 answers, most recent on 9/7/2025
    RE: FlipBook
    @Melati Hi Assuming you do not have any malware or virus on your computer, contact Xara via the online chat here, or complete the form on the same page, quoting the ID at the bottom of the message. John EB
  • SOUND FORGE
    4 answers, most recent on 8/5/2025
    [Solved] differences between Soundforge 12.6 and older version.
    Hello So my job recently updated a bunch of computers to windows 11 as such we now use a newer version of Sound forge (version 12.6). The main issue i have is that the new sound forge does not allow me to see the "end" of the audio. In my job i
  • Music Maker
    2 answers, most recent on 9/6/2025
    RE: Why does music maker suck so much????
    @Dementatr0n2099 It works mostly fine here. There is a proverb: often the problem sits between the computer and the chair. Also, your text is nearly unreadable without any punctuation. If English isn't your first language, no problem, try an AI or
  • Movie Studio
    One answer, on 2/2/2025
    RE: Movie Studio 2025 Suite from existing PC to a new PC
    @Terrence-Brewis Hi Login to your account using the Account icon top right of the magix.com website. Under My Products you will see your registered products with download link and serial number for you to install with on the new computer. Under Show
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