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ACID
8 answers, most recent on 12/15/2025
Acid Pro 11 plante "update VST plugins"

No response from support, unable to work since last week I haven't used Acid Pro 11 for several weeks. It was working perfectly before, but now it crashes when I start it up..I've tried everything: uninstalling/reinstalling Acid,

Movie Studio
12 answers, most recent on 3/26/2024
[Solved] Is there a way to download any bug fixes for Movie Studio 2023?

In the past few weeks I've been having issues with Movie Studio 2023 crashing or at least locking up and or giving me generic error messages especially (but not exclusively) when rendering a project. I was wondering if like many programs/apps there

Music Maker
No answers, created on 1/4/2025
Music Maker crashes trying to load Vocaloid VST

Hello, Just found out an annoying new bug today after I upgraded my Music Maker to the latest 32.1.0.18... It just crashes when I try to load VST3 Vocaloid. No error message, nothing, it just closes and opens again with no feedback nor any clue

Samplitude
30 answers, most recent on 7/10/2025
RE: Samplitude Music Studio X8 - suddenly crashing

@Steven-Wood Ok, it would be good to know if you can get Samplitude to crash with WDM or MME drivers. Maybe also try another ASIO driver. For example, if you install the free demo version of FL Studio it also installs the FL Studio ASIO driver. In

Movie Studio
3 answers, most recent on 12/4/2023
[Solved] MEP crashes continuously

Hey everyone, today MEP crasches after one or two or three actions, it just freezes, and all i can do is restart my computer. This i have done for over ten times with different projects in the past hour. Does anybody have an idea why and how i could

Movie Studio
One answer, on 2/15/2024
Crashing

Program crashing immediately after launch

SOUND FORGE
77 answers, most recent on 2/4/2026
RE: SFPro continually crashes - versions 14-18

I just created a file, like you suggested. Added 3 markers. Double clicked inside 2 of them to select the region, ctrl-c then ctrl-e to create a new file. Did this same process again. When I did ctrl-e for the 2nd region, the program crashed. No

ACID
12 answers, most recent on 9/7/2024
RE: ACID 11 Quits responding.

I was however able to record 5 audio tracks off of one midi track i recorded. it always crashes when i push stop on recording.

SOUND FORGE
8 answers, most recent on 2/8/2024
RE: [Solved] Sound Forge 17 Crashes

hi @Stephen-Foster, if you're having constant crashes when using vst plugins in sf pro or audio studio 17, then you should try the following: click options > preferences > vst plugins and click 'refresh'. depending on how many plugins you

Photostory
9 answers, most recent on 12/29/2023
[Solved] Travel Maps version 5.0.0.500 crashes

I've raised the following issue with Technical Support but am posting here in case anyone else is experiencing the same problem. Yesterday I opened Travel Maps to start a new animated map and was prompted to download the latest update (to version

Movie Studio
70 answers, most recent on 9/19/2025
RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

@me_again It has crashed so many times since I lasted posted. The PC didn't crash, when ouputting a video file, it freezes, nothing is clickable/ That screen cap is while the Magix is frozen. Task Manager is saying it's using resources, but the

Music Maker
36 answers, most recent on 12/17/2025
RE: Need help fixing magix..am losing hope

@AJenn How would you lose projects? They are still on your SSD, you simply need to locate and load them. Not sure what you mean with uploading to TikTok crashed your computer? Like I wrote, something is fundamentally broken on your computer,

SOUND FORGE
5 answers, most recent on 10/25/2023
[Solved] Sound Forge pro 11 Crashes

Every time I try to load an audio file the program crashes. I have reinstalled it multiple times. I get the following error message. Problem Description Application Name: Sound Forge Pro Application Version: Version 11.0 (Build 345)

Music Maker
36 answers, most recent on 12/17/2025
RE: Need help fixing magix..am losing hope

The problems are still here. "NTDLL.DLL" is reported to crash, however that is not really the problem, it is the result of the problems, I have learned reading many many forums and threads.Using Video Deluxe Plus, Acid Pro 11. Updated to latest

SOUND FORGE
77 answers, most recent on 2/4/2026
RE: SFPro continually crashes - versions 14-18

OK, here's the latest... After installing the updated drivers, SF was still crashing. Went into iZotope to try doing things in there, and the program went into an endless loop of "not responding" then I'd wait for it, then I'd get "not responding"

Movie Studio
33 answers, most recent on 3/6/2025
RE: Odd Autosave Behavious with MS 2025 version 239

@browj2 Thanks for the reply, unfortunately it only reinforces what I already know. If there is now a crash or even if you exit the program without saving, the file Autosave.MV_ will still be there. Start up MMS, Load Project screen - see image

Music Maker
3 answers, most recent on 12/2/2024
Unable to export

When trying to export a completed song I am unable to do so. When the process of normalizing ends the program crashes (at the Mixing Down stage). The error report indicates that it is an access Access Violation.

Samplitude
30 answers, most recent on 7/10/2025
RE: Samplitude Music Studio X8 - suddenly crashing

@Steven-Wood Have you checked the Windows Reliability Monitor for error message descriptions like I suggested? Do they show some helpful details like in which DLLs the crash occurred? The error message above basically says that, that Music Studio

Music Maker
7 answers, most recent on 10/20/2025
RE: MMM 2014 fresh reinstall from website

@Eleyan Do you mean the downloader closes itself or it switches to a pause button? If the download simply pauses your firewall is blocking it. You need to add an exception rule or temporarily disable it. If it crashes you need to ask customer