• Movie Studio

  9 answers, most recent on 5/31/2021

  RE: HEVC- Codec Fee
  @Andrew-Guerin Hi Andrew. I'm confused as to why you need a fee based codec to play mov files which are QuickTime based not HEVC. Have you reinstalled the last available Windows version of QuickTime onto your computer that I assume you have now
• Movie Studio

  4 answers, most recent on 5/25/2021

  RE: Rendering 4k videos into MP4 getting error message
  @Robert-Evans1014 Hi We have seen this issue before - in addition to @CubeAce comment are the videos causing the issue from an iPhone? John EB
• Movie Studio

  19 answers, most recent on 7/22/2021

  RE: [Closed] Having some major issues with MEP and would like some help fixing it.
  Also just to follow up. Many people saying the mov files must be from android or new iPhone video. This isn’t the case really. The majority of these non working mov files are stock video from envato elements. A vast majority of their videos are mov
• Movie Studio

  19 answers, most recent on 7/22/2021

  RE: [Closed] Having some major issues with MEP and would like some help fixing it.
  @jerancampy22 Hi @CubeAce is comment above is entirely correct when he states that computer does not meet the minimum specifications for MEP 2020 or 2021 - this is a common issue, as MEP is and has been so for many years designed to take full
• Movie Studio

  19 answers, most recent on 7/22/2021

  RE: [Closed] Having some major issues with MEP and would like some help fixing it.
  @jerancampy22 Hi. I don't think you are going to like any of these answers but here goes. Apologies in advance. First check the files actually show images within Windows explorer. If they do not show an image but just an icon then the codec is not
• SOUND FORGE

  10 answers, most recent on 5/23/2021

  RE: Does New Sound Forge Have A Feature To Quickly Amplify A Selection?
  "HUD"? No. Quick gain adjustment of a selected region? YES. So what problem are you really trying to solve? That one program has a feature which does one particular task one way and another completes the same task doing it a different way? Pretty
• Photostory

  One answer, on 5/22/2021

  RE: Blackout when using .mov files
  @Dennis-Jolliffe Welcome to the Magix user to user forums. In the situation which you are there are, potentially, a number of problems, any or all of which could be contributing to your black screen! Essentially, these are: .mov files will almost
• Photostory

  One answer, on 5/22/2021

  Blackout when using .mov files
  When using a video taken with an iPhone (i.e. a .mov file) the screen usually blacks out when being played. I am using Magix Photostory 2016.
• Video Pro X

  119 answers, most recent on 5/4/2022

  RE: Endless Stream of Vegas posters
  @KeithH Hi, Your first screen shot is brand new - never seen it before and I check out Magix.com almost daily. So, that is not the reason that users have been coming here...until now. We can expect many more. See my thread way back above where I
• Video Pro X

  28 answers, most recent on 5/9/2021

  RE: 100% Hang while Exporting 4K Video, Regardless of CODEC
  @Wayne-McIlvaine Well the suggestion others made that VFR might be causing the encode to crash could still be a factor, but just spreading the encoding load on to the Nvidia GPU might help the crashing problem. Peter Thanks again! I am doing a
• Video Pro X

  28 answers, most recent on 5/9/2021

  RE: 100% Hang while Exporting 4K Video, Regardless of CODEC
  @Wayne-McIlvaine Hi Wayne. Doubtful on the not converting files to constant bit rate. Apple ditched using nvidia a while back and it's doubtful that it can decode apple sourced files that well either. Apple is still trying to be an enclosed working
• Video Pro X

  28 answers, most recent on 5/9/2021

  RE: 100% Hang while Exporting 4K Video, Regardless of CODEC
  Yes, I bought it through Humble Bundle. No updates included, I guess. :( The issue is not the length of time it takes to export, it's the fact that it hangs (freezes / crashes) when trying to export. Thanks for your help, here you
• Video Pro X

  28 answers, most recent on 5/9/2021

  RE: 100% Hang while Exporting 4K Video, Regardless of CODEC
  @Wayne-McIlvaine Welcome to the Magix user to user forums. First, I fear you are mistaken when you write that you are using the latest version of Video Pro X (17.0.3.68). That is VPX 11, the actual latest version is VPX 12, 18.0.1.95. Since you say
• Video Pro X

  28 answers, most recent on 5/9/2021

  100% Hang while Exporting 4K Video, Regardless of CODEC
  Hello, I had about a 50% hang rate on a previous video, but the video I'm working on now is hanging every single time (16 out of 16 attempts). The hang happens at various, apparently random times during the export, sometimes getting about 10%
• SOUND FORGE

  5 answers, most recent on 4/25/2021

  RE: How to limit the Save as... file types?
  Each SF version # has it's own 'FileIO Plug-ins' directory folder. If you also have the 32 bit version # installed you may also have to remove the same codec folders from the 32 bit version #'s FileIO Plug-ins' as well, but I am not sure about that,
• Movie Studio

  2 answers, most recent on 4/20/2021

  RE: videos 4K
  @jorge-marques   Hi Jorge and welcome to the user to user forums. Assuming your video editor is Movie Edit Pro (also know as Video Deluxe) Your video files are probably from a smartphone, and probably an iPhone but could be another make
• Video Pro X

  4 answers, most recent on 4/14/2021

  RE: [Closed] Failure to render
  Thanks, Jeff and CubeAce for your suggestions: I am using an Alienware Aurora 7R with intel i7 6 core processor, on occasion during rendering, I would use the progress feature to see how the processor was performing. Most times the processor was
• Other products

  8 answers, most recent on 8/26/2023

  RE: Updates
  Hello Jeff. Thankyou for responding. --------------------------------------------------- Fra: MichaelSendt: 10. september 2020 11:08Til: MAGIX Sales Department <sales@magix.net>Emne: Re: Ihre Anfrage an den Kundendienst Hello again, I have had
• Video Pro X

  4 answers, most recent on 4/14/2021

  RE: [Closed] Failure to render
  @KingGeorgeXX @emmrecs Greetings your majesty and welcome to the humble user to user forums. To add to subject Jeff's concerns, I am also concerned at the line The timeline has a mixture of MP4 and MOV files. in your post. Do all the files for your
• Movie Studio

  4 answers, most recent on 3/27/2021

  RE: Cannot load 2021trial 7 2020 version crashes on new PC HELP!
  @gordonwhite Hi Gordon. In theory the program should work very well but there are caveats. MEP does not like or handle variable frame rate video that well and sometimes not at all, so footage from newer iPhones etc have to be converted to constant
• Movie Studio

  2 answers, most recent on 3/24/2021

  I paid but never received an email.
  After trying to import video from my iPhone 12 I was told that I needed to pay to activate my HEVC-Codec. I thought, okay, no problem, my project isn't due for a few days so I paid for it. I followed ALL the directions and received an order
• Movie Studio

  No answers, created on 3/22/2021

  Can't export to MPEG-4
  Hi, I took some shoots with my Iphone 12. Now i want to export to MPEG-4 but it does not work. HELP ME PLEASE   Error in module "MX3d_presentationLayer_x64.dll" (load address .....
• Xara Designer Pro

  6 answers, most recent on 3/21/2021

  RE: Website alignment Safari
  Thanks for pointing that out. My site does scale to the various devices but some text is very small when on an iPhone etc (unless you stretch it on the phone). I quite like the variant idea where I can customise the look/text size etc depending on
• Xara Designer Pro

  6 answers, most recent on 3/21/2021

  Website alignment Safari
  Hi I have noticed in Safari that on an IPad/IPhone the site aligns okay (centrally)in portrait but when I rotate the device to show in landscape then revert back to portrait is seems to then be too far aligned to the left. Is there a setting to