• Video Easy

  One answer, on 11/11/2025

  RE: No serieal key/Serial Number
  @JayEl Hi When you purchase the software you should have received a confirmation email which included your Serial number, a download link to the software, and basic instruction on what to do, eg download the software, install and activate it with
• Movie Studio

  12 answers, most recent on 11/15/2025

  RE: [Solved] Speech to text
  @JRH Hi, You'd think they'd include a few free minutes with the download to get you started and tell you you need to buy more and provide a link. I don't understand. All 3 versions of VDL2026 have TTS characters and STT time included. The minimum is
• Movie Edit Now

  One answer, on 11/28/2024

  RE: [Closed] legendar video - selecionar idioma
  @Marcio-MAB Marcio, you'll need to ask that on the Vegas Forum. Click the "VEGAS Forum" link at the bottom of this page.
• Movie Studio

  One answer, on 12/12/2024

  RE: [Closed] Capture is not working
  @Steve-Kirk Hi and welcome to the forum - albeit the wrong one. Vegas products, with the exception of Magix Movie Studio 18 and later versions, have their own forum - click the link at the bottom of this page. There should also be a link to the
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  Hi, thank you for your continued support. So to attempt to eliminate everything I can, I uninstalled the program, re-installed, downloaded all 'extra content', checked that HEVC was not available. I then reactivated HEVC codec, made sure it
• SOUND FORGE

  9 answers, most recent on 5/7/2025

  RE: Sound Forge Pro 18 failed to install Noise Reduction
  @David-Rees Hi . . . . There is no "Yes" or "No" button in the email. . . . There should be a link/button in the email to click, this opens a small dialog with the Yes/No options. HTH John EBForum Moderator
• Other products

  30 answers, most recent on 1/16/2026

  RE: Topo maps broken in latest TRAVEL MAPS update
  @Theuns-Serfontein Hi Please do not post Google Meet codes or any personal/confidential information in the forum, which is open to the public. I would suggest you create a new Meet code, the link you posted here may be compromised and should not be
• SOUND FORGE

  2 answers, most recent on 3/2/2026

  RE: serial number
  @karaflas Welcome to the Magix user to user forums. If you download and install the Trial Version you will need to request a Trial Key via a link in the registration process, which you will need to complete when you attempt to run the app for the
• Samplitude

  14 answers, most recent on 10/14/2024

  RE: Vita corrupted. Samplitude won't allow re-download to reinstall
  @Former user I'm pretty sure you can ask proservice@magix.net for a download link of the Vita installers.
• Audio Cleaning Lab

  12 answers, most recent on 7/21/2025

  RE: Audio Cleaning Lab 4 "Error While Writing Noise Sample File"
  @Glenn-Duran Sound Forge Audio Cleaning Lab is a "legacy" application. It's now going multiple years without updates and there will likely be none in the future. The support already knows all these bugs from user reports. To reach support click on
• Off topic

  4 answers, most recent on 12/2/2024

  RE: [Closed] REGISTRO INVÁLIDO
  @SIDNEI-SILVA   . . . Comprei no site da vegascreativesoftware.com . . . Você comprou um produto Vegas, com exceção do Magix Movie Studio 18 e versões posteriores, que tem seu próprio fórum - clique no link na parte inferior desta página. Também
• Music Maker

  3 answers, most recent on 11/7/2024

  RE: Installation of MMM on second computer
  Hi SP., the link you provided worked great and installation on my second computer was smooth and flawless, everything worked! Thanks again for your help.
• Movie Studio

  10 answers, most recent on 4/26/2026

  RE: Video Deluxe 2026
  Thanks AAProds I found the comparisons with that link, but all three products had check marks for each feature plus all three also supported 200 tracks, four cameras, and 75 movie editing templates. Unless I'm looking at it wrong, all the multiple
• Movie Studio

  2 answers, most recent on 8/5/2025

  RE: [Closed] Authentication code for Movie Studio 13
  @Kevin-Arkin Hi. This is the wrong forum to ask that question as that program version comes under the Vegas forums posts. It's only the later versions (17 onwards) that are dealt with here as the program shifted to a differently based program
• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  @Raymond-Thompson Thank you for the additional information you have provided. Unfortunately, you have not actually added a Signature (which will then appear, in blue, at the foot of any post you create!) so we still know nothing about your computer.
• Xara Designer Pro

  4 answers, most recent on 3/3/2025

  RE: Invoices
  ALREADY PAID - Is there another link that need to start using?? I can access my account fine just cannot see relevant informationI know but this is on my account and when I login I have got to this link to access my account
• Movie Studio

  One answer, on 12/26/2025

  RE: update software
  @Sergio-Bile HI You can update for the Upgrade price,when you get to the page offering the different editions, select Perpetual license - Upgrade for the edition you require, click Buy now and complete the following pages. On completion you should
• Video Pro X

  2 answers, most recent on 12/4/2024

  RE: [Closed] Vegas AI Smart Mask 2.0
  @James-Reidenbaugh James, you'll need to go to the Vegas forum for help wit this. Click on the VEGAS Forum link at the bottom of this page.
• Movie Studio

  7 answers, most recent on 9/11/2025

  RE: Upgrade path from Movie Edit Pro Plus
  Thanks for the reply. Since posting, I was able to install the version from the older computer. It appears to be running. I was trying to find a link to the discounted/upgraded software. I would not mind have the latest and "greatest!"   Magix
• Off topic

  162 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  @Alex.G. Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page. From what I can see, it looks like you may have an account
• Audio Cleaning Lab

  One answer, on 3/28/2026

  RE: Cannot install Magix Audio Cleanic 2014
  @Christophe-BOUTONNET Please edit your post and remove your private information. This is a public user forum and we are all users like you and no Magix support staff is active here. You need to ask support at infoservice@magix.net for a direct
• Audio Cleaning Lab

  One answer, on 3/28/2026

  Cannot install Magix Audio Cleanic 2014
  Hello, I own MAGIX Audio Cleanic 2014 and I am trying to reinstall it on my current PC. However, the installer downloaded from my MAGIX account is an online setup tool, and it always stops during the download process. It seems unable to retrieve the
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  RE: SF11 is stable - SF13, 14, 16 fail.
  @John-Murray8461 Hi The issues you are having may be Windows 11 related, if you logon to the computer with a Microsoft account. By default this installs and activates OneDrive, your Documents folder is moved to the OneDrive cloud storage. This can
• Music Maker

  6 answers, most recent on 12/7/2023

  RE: [Solved] Failed to create OpenGL context for format QSurfaceFormat 2.0
  @gjonny OpenGL 2.0 is from 2004, so it's basically ancient and supported by almost every graphics card released since then. Curiously the old chipsets like HD 2000 or 3000 do support OpenGL 3 or 4 (as can be seen in the table in your second link to