• Music Maker

  5 answers, most recent on 3/9/2023

  [Solved] Distortion sound
  Music Maker 64 Bit version 31.0.4.35 I have tested all my audio systems from my mics, to my computer and sound board. I tested the sound out by playing Spotify and it was crisp clear sound. When I use the mics through the sound board, sound is
• SOUND FORGE

  16 answers, most recent on 3/28/2025

  RE: slow down on exported music
  @mark-p8189 Hi Mark No offence intended or taken. Thanks for the computer specs and full program name, as far as I can see there is nothing there that would cause the audio issue. Time for some testing to see if I can replicate the audio issue. I do
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @ItsMeTho Hi Download and install MediaInfo and analyse one of the audio clips that will not convert and post all the analysis data, see this tutorial on how to setup MediaInfo and analyse the audio clip for all the data required. Alternatively, we
• Samplitude

  2 answers, most recent on 4/25/2024

  RE: Missing Download Content (VST, Soundpools etc.) with Samplitude X8
  Unfortunately I cannot use the trial version because the trial period has already expired. I tested the trial version before purchasing the 365 license. So I'm waiting for the solution.
• Music Maker

  9 answers, most recent on 7/12/2023

  [Solved] Oh why did I press the update button...
  I had a fully working older Music Maker version 2021 with windows 11. Few days ago I did a mistake of my life and pressed update button. Result: -VST icons gone-cannot open VST instruments interface -any midi driver won't work I logged out and in
• Movie Studio

  4 answers, most recent on 6/27/2025

  RE: Trying to sync some audio
  @Matthew-Mannix To summarise: -You cannot "split" a video or audio frame in Magix Movie Studio. You can in Magix VPX. -Increasing the movie's frame rate will allow closer matching/syncing. For example, if you double the movie frame rate (key E) you
• Movie Studio

  3 answers, most recent on 10/22/2025

  Video collage missing in trail version - Magix Video Deluxe 2026
  I am checking out the trial of Magix Video Deluxe 2026.I was looking for the foto/video collage functionality that is explained here:https://www.magix.com/gb/video-editing/how-to-make-a-video-collage/In the trial there is no such thing as "Collages
• SOUND FORGE

  15 answers, most recent on 5/23/2024

  RE: New Install of SF17 and problems
  Test Sound Forge by connecting a microphone directly to the motherboard's audio input.
• Movie Studio

  14 answers, most recent on 10/29/2024

  RE: MEP 2023 | 2 video files (in 1-day) have been exported with corruption
  @Apollo89x Hi . . . . This has occured previously on video footage filmed by my camcorder (24k bitrate) . . . This, and the fact that you highlighted the line: . . . . Overall bit rate mode                    : Variable . . . . in the MediaInfo data
• Movie Studio

  61 answers, most recent on 7/25/2024

  RE: My MAGIX software will not cut a DVD to Disc
  @rickduley Hi Rick The image recorder option, magenta arrow, appears in the dropdown indicated by the yellow arrow in the Burn dialog as shown below I use this as one of 2 methods of burning. The ISO image can be 'mounted' as a drive in Windows and
• Samplitude

  10 answers, most recent on 5/4/2023

  [Solved] Latency - Samplitude Pro X7 Suite
  Hello! I'm testing Samplitude Pro X7 Suite, and there are things that I really like, but I can't get the latency down. As a test, I have open 3 midi tracks with virtual instruments, with 5 notes each track approx. So when I press any key on the
• Video Pro X

  25 answers, most recent on 2/11/2026

  RE: Cannot start VPX17 by double-clicking on MVP file
  @browj2 Hi John, I've just tested this on my Win 11 (same build as you) with same build of VPX17 and the first thing I see is a screen asking me which app (VPX17 or VdL 2026) I want to use to open it, and whether "Always" or "Just once". Clicking on
• Video Pro X

  7 answers, most recent on 8/21/2025

  RE: Import boosted video from Pixel-phone gives error
  @GerritOut Hi . . . . It is boosted by Google-Photos to 8K , 30fps, 170175 kbps . . . . To clarify, the Pixel 10 actually records at 4K UHD (3840*2160). The 8K video is achieved using Video Boost which is a Googles cloud-based AI upscaling
• Movie Studio

  4 answers, most recent on 1/25/2025

  RE: Introduction - new guy
  @BarryT, @emmrecs Hi . . . . maybe colorize a 1948 B&W movie . . . . Movie Studio 2025 has an AI Colorize feature for doing this. From testing I have done it works best with good quality still images. For video the effects results will vary
• Audio Cleaning Lab

  14 answers, most recent on 3/4/2025

  saving to MPEG 4
  i need to save my edited video files to MPEG 4 i can't save to mpeg 4 from my cleaning lab 4 but i can using my older cleaning lab 2014 premium! magix told me my save titles were too long but even reducing the titles to one word "test" it does not
• ACID

  18 answers, most recent on 8/25/2024

  RE: Acid Pro 10 VST scan error message
  @Vern-Oner Hi . . . . You guys can test this on Jumper EZbox-N100 Mini pc. . . . . The forum is not Magix Support, it is a public forum, provided by Magix, for users of their software to help each other with common issues, how to's and other product
• Music Maker

  5 answers, most recent on 6/12/2023

  RE: [Solved] No audio or flickering audio using Music Maker
  @Azael I'm not sure if it is a good idea to use the Elo 7.1 Air. Is this the gaming headset I can find on Google? Try the following inside the ASIO4ALL driver settings: increase the buffer size to 1024 or 2048, also try to disable Hardware buffer
• Movie Studio

  17 answers, most recent on 9/25/2023

  [Solved] Spacebar not stopping where I point to .... and where is tech support
  After a long hiatus with no video editing, I recently began using it. (Just tried using 2023 a short time ago, but it was always crashing, even at loading.) Using Windows 10. Now trying the 2024 test version. So far, no crashes. My major problem at
• Photostory

  9 answers, most recent on 12/29/2023

  [Solved] Travel Maps version 5.0.0.500 crashes
  I've raised the following issue with Technical Support but am posting here in case anyone else is experiencing the same problem. Yesterday I opened Travel Maps to start a new animated map and was prompted to download the latest update (to version
• Video Pro X

  32 answers, most recent on 1/18/2025

  RE: "Missing" audio in VPX16
  @emmrecs Hi Jeff, Ray . . . . It will not play in any Windows media player but will in VLC . . . . Confirmed. Media Info data shows there is a 'non standard' combination of an AVC video stream with a MP2 audio stream, by coincidence I was testing a
• Video Pro X

  21 answers, most recent on 2/20/2024

  RE: MAGIX Video easy 5 HD
  @Johnny-Hansen Hei For øyeblikket er Video Easy 7 'utsolgt'. Hvis og når den blir tilgjengelig igjen, ser det ut til at den kun er et abonnement. Oppgraderingsalternativer er: Rescue Your Video Tapes (Video Saver 2023) som er et engangskjøp. Det er
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Tusk Hi . . . . Here's the crash reports, hardware error, that seems pretty definitive that it's the card . . . . Unfortunately not, that report tells us the error is with Windows WindowsWcpOtherFailure3 would suggest the issue is with a Windows
• Video Pro X

  14 answers, most recent on 8/5/2024

  RE: VPX16; Make Newblue Effect Window bigger!?
  @Can-Dive Hi While you can increase the size of the old NB effects pane, the contents do not change size as would be expected. I get the same size pane in VPX16 and MMS 2025 - I connot test in MMS 2024 at the moment. John EBForum Moderator
• Movie Studio

  18 answers, most recent on 3/19/2024

  RE: Insufficient memory to play the finished project video.
  Hi, the version trial of the VPX15 has already expired. I will carry out tests on MMS and then post here following your suggestions.