• Video Pro X

  8 answers, most recent on 5/24/2022

  RE: Video Prox14
  @teroschilo Hi The program crashing may be caused by one of several factors for which we need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model
• Samplitude

  5 answers, most recent on 5/23/2022

  RE: Samplitude Crashing
  May 19, 2022 I just began using Samplitude Pro X6 and am experiencing crashing almost every time I record. I record classical music, 4 - 6 channels, up to 6o minutes per virtual project with some stops and restarts (same project) All seems fine
• Samplitude

  5 answers, most recent on 5/23/2022

  Samplitude Crashing
  May 19, 2022 I just began using Samplitude Pro X6 and am experiencing crashing almost every time I record. I record classical music, 4 - 6 channels, up to 6o minutes per virtual project with some stops and restarts (same project) All seems fine
• Music Maker

  15 answers, most recent on 5/18/2022

  RE: Music Maker 0x80000003 mgxasio4_x64.dll
  @Leo-SC Hi What is the actual issue you are having and is there an error message ? If there is an error message a screen shot of the error dialog box would help or please quote the error message in full. Are you are using an external USB audio
• Music Maker

  15 answers, most recent on 5/18/2022

  RE: Music Maker 0x80000003 mgxasio4_x64.dll
  @Leo-SC Hi What is the actual issue you are having and is there an error message ? If there is an error message a screen shot of the error dialog box would help or please quote the error message in full. Are you are using an external USB audio
• Music Maker

  15 answers, most recent on 5/18/2022

  RE: Music Maker 0x80000003 mgxasio4_x64.dll
  Magix Support helped. It turned out to be compatibility issues between the universal ASIO driver (which is used by the default software) and my Blackmagic Intensity hardware. Temporarily renaming the problem file helps "mgxasio4_x64.dll", launch
• Music Maker

  2 answers, most recent on 5/7/2022

  RE: Problems with running this program
  @Alistaiir-Clarke Hello, welcome The Muma error means there is an external audio interface ASIO driver mismatch. If you have an external USB audio device then disconnect the device before starting Music Maker. Once Music Maker is started, plug in
• Rescue Your Videotapes!

  3 answers, most recent on 5/8/2022

  RE: Video Grabber
  I found this info about the privacy settings and the download link to K0065 this afternoon.Tried it on 3 devices allready but still no succes.I even did a format and installed windows 7 on one of them and now the driver is working....Yet the
• Rescue Your Videotapes!

  3 answers, most recent on 5/8/2022

  RE: Video Grabber
  @Jaron-VandeWalle Hi Check in the Windows settings, Privacy, Microphone and Camera options that the Allow desktop apps to acces your microhone/camera options are turned on. If the USB driver continues to cause an error try updating to the latest
• Rescue Your Videotapes!

  3 answers, most recent on 5/8/2022

  Video Grabber
  Hi We received the cables and software. I was able to install the software but the usb device driver keeps giving me a error on device management in windows 10. I am a system engineer aswell so you can give me a technical reply.I did reboot the
• Movie Studio

  4 answers, most recent on 5/3/2022

  RE: crashes on open
  @CharlyGo Hi . . . . There is an error in module OpenCL.dll I guess I need a replacement file, but how do I get it? . . . . I would strongly advise you not to use any '3rd party' sources for the OpenCL.dll file you never know what you are getting
• Photostory

  One answer, on 5/3/2022

  RE: error message
  @Jennifer-Fowler Hi and welcome to the forum. We need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full.  I would suggest you put this
• Movie Studio

  8 answers, most recent on 4/24/2022

  RE: Error Message
  @Jack-Messmer Hi Jack A bit of a long shot, however try loading the problem project again, cancel the error message, then go into the Program settings, Playback tab and change the audio playback driver option to the alternate to what is currently
• Movie Studio

  2 answers, most recent on 4/21/2022

  RE: how to deactivate the Program
  @abbey-Mirza Hi If you require assistance with this issue we need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full, and also what
• Movie Studio

  29 answers, most recent on 4/21/2022

  RE: Laggar
  @Brge-Andersson Hi/Hej We need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) your are
• Video Pro X

  5 answers, most recent on 4/17/2022

  RE: Hangs all the time
  @Frank-Rambris Hi We need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card/chipset make/model in full.  I would suggest you put this information in your
• Movie Studio

  5 answers, most recent on 4/17/2022

  hardware acceleration deactivated - movie edit pro premium 2021
  Hello, In the middle of editing a video a message popped up saying "Hardware acceleration has been deactivated", further saying this might be because of gfx card drivers being out of date etc. Movie Edit Pro Premium updated itself yesterday (the
• ACID

  One answer, on 4/16/2022

  acid pro 10 gives a "request is not enabled for this device"
  Doesn't matter if you use Classic windows driver or not, USB input from Alesis mixer, Starlogic, or boss ME-80 try to record even through realtek system is is vain. SO WHAT'S THE DEAL? I used magix premium version from 2011 up until now with no
• ACID

  5 answers, most recent on 4/15/2022

  Random 5-6 seconds of noise in playback | removing Simplitec
  Hi, I just bought a new Asus X415 vivobook, intel i3-1115g4 at 3 Mhz, 8 gig ram, with Win 10 home version, did all latest updates and to be specifically used with Acid Pro 10 suite, just purchased yesterday. Yesterday, I created several loops, no
• Video Pro X

  One answer, on 4/6/2022

  RE: Exporting edited timeline to MP4
  @bming Hi In order to help you we need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) your
• Photostory

  5 answers, most recent on 4/6/2022

  RE: My Photostroy Pro keeps crashing and I can't fix it.
  @kenm12 Hi We need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full - I would suggest you put this information in your profile
• ACID

  5 answers, most recent on 4/4/2022

  RE: Acid 10 will not install
  @Eric-Muniz Hello, Welcome This error can be caused by various issues, so you can try different options. 1.Try scanning pc for viruses and malware. 2.Uninstall all C++Redistributables and try to manually install Acid Pro by going
• Photostory

  One answer, on 4/4/2022

  RE: Contnually crashes
  @kenm12 Hi We need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) your are working
• ACID

  3 answers, most recent on 4/2/2022

  RE: resource bundle error
  @Robert-Woolcock Hello, Welcome Try sfc /Scannow in command prompt to see if that stops error. Right-click CMD.exe and select Run as Administrator. System file checker utility checks the integrity of Windows system files and repairs them if