• Music Maker

  3 answers, most recent on 9/2/2024

  [Solved] Copying and Loading Soundpools Problem
  I have Magix Musicmaker Premuim 2023 running on a new Windows 11 PC. I reloaded the program from CD to my new computer so it didn't find all my soundpools. I copied my old soundpools to a DVD and from there used "add new soundpools" to get them to
• SOUND FORGE

  3 answers, most recent on 12/15/2024

  [Solved] Cannot authorize Izotope RX
  Hello to you of the forum,  I purchased Sound Forge Audio Clinic Lab 4 and I can not in any way authorize the izotope RX plugins: there is no serial number in my Magix account and even downloading Izotope Portal there is no way to register the
• Movie Studio

  27 answers, most recent on 8/1/2024

  [Solved] No Longer Able to Render Project
  No Longer Able to Render Project I have been using Magix Movie Studio for years without any issues...until now. I have the 2023 version and have had it for almost 2 years. When I go to render the movie to export....after about 30 seconds I get a box
• Video Pro X

  6 answers, most recent on 11/14/2024

  RE: [Solved] Magix Video Pro X16 project stuck
  @matti-heikkil if I were going to look at the used AMD market, I'd opt for a R X580X. It gives you 8GB of video ram and is faster than the 570 and 470 models which come with 4GB ram.
• ACID

  One answer, on 7/20/2024

  [Solved] Vita Power Guitar Plugin
  I recently started working with ACID since I wanted to create some rock music of my own. I wanted to use the Metal Guitar from Vita's Power Guitar plugin, but I only have about one octave available before it starts creating fret slides instead of
• Video Pro X

  16 answers, most recent on 3/27/2025

  [Solved] VPX16 Shot Match - How to (Help?!)
  Luckily I have the MMS 2024 version of Shot Match to understand its concept. If I only had VPX16, I would have been completely lost! Note: VPX Shot Match is an enhanced version to MMS Shot Match - it has a very different interface and workflow. MMS
• Video Pro X

  22 answers, most recent on 5/10/2025

  [Solved] Crash Log does not open
  Oddly, when I crash VPX and restart it, the Crash Log window pops up where you can view the log and/or send it to Magix Support. For some reason, clicking on the display button doesn't open anything. A crash log has been created, and I can find it
• Music Maker

  3 answers, most recent on 7/23/2024

  [Solved] change the BPM mid track not working 2024 version and 2025.
  I got the problem wit the new versions 2023,2024,2025. Why they take that away ? Anyone help us pls i have yesterday bought the new version 2025 i have upgrade it from 2021 version to 2025 now everything is chanced and i can not use it anymore the
• Music Maker

  12 answers, most recent on 11/29/2024

  RE: [Solved] Music Maker PREM2024 Crashes trying to load "Welcome To Music Maker"
  @The_Banando Have you already tried to reset the program settings? Yes, I have! I got a response from support saying its some weird graphical user interface issue, and they had me use a .cfg that changes something with how it renders, and it works
• SOUND FORGE

  4 answers, most recent on 6/10/2025

  [Solved] SF18 in 1440p resolution looks blurred
  I recently attached a 1440p monitor to my PC and most applications (Reaper, Firefox, etc.) look great, but SF18 looks blurred. Is there any way to fix this?
• Music Maker

  One answer, on 11/22/2024

  RE: [Solved] Music Maker 2025 not usable
  The issue seems to be resolved thanks to responds I have got by email from Magix team. It was needed to apply reset procedure. "File" menu => "Settings" sub menu => "Reset program settings" option. I marked all items in the list and did the
• ACID

  12 answers, most recent on 9/7/2024

  RE: [Solved] ACID 11 Quits responding.
  I have switched the audio driver to another one (windows classic wave driver)and no crashes. I updated the driver on my 2i2 and no crashes. it seems the problem was my out dated driver.   Thank you SO much for your help over the past 24 hours!
• Movie Studio

  7 answers, most recent on 10/4/2024

  [Solved] How do I get picture-in-picture for two videos one below the other
  I just got Movie Studio 2025 Platinum. I have tried and tried and can't figure out how to have a split screen of two videos one below the other, running simultaneously. HELP!!!!! Need to vent: Seriously, the older version was intuitive. Not this
• ACID

  2 answers, most recent on 9/6/2024

  [Solved] Post virus help for using Acid Pro 7
  Hi there,   I recently encountered a virus on my laptop called Trojan:win32/Malgent!msr.. Windows Defender removed it quite quickly but, ever since, Acid Pro 7 hasn't been working very well. It continually freezes, showing the blue circle of death
• Rescue Your Videotapes!

  2 answers, most recent on 1/24/2025

  RE: [Solved] MPEG2 issue
  Thanks for the info. Removed and Re-installed the SW and now I could activate the MPEG-2 encoder.
• Rescue Your Videotapes!

  3 answers, most recent on 12/30/2025

  RE: [Solved] MxDownloadManager.exe crashes when trying to download Version 7
  @JudgeHawk It's no longer working. You could contact customer support at infoservice@magix.net and ask them for the installer, but I assume that they won't answer or simply say it's out of support because it's an old software from 2013. I also don't
• Audio Cleaning Lab

  3 answers, most recent on 8/8/2024

  [Solved] Can't start free trial, installer just links to dead URL
  I've loved my old disc copy of Audio Cleaning Lab for years, but a new computer means a new install.So I'm trying to start the free trial of the current version - at least, I THINK it's the current version, it's the one I found when I googled Audio
• Movie Studio

  18 answers, most recent on 9/2/2024

  [Solved] How to have Multiple Effects Masks on one 'Effect'.
  I'm using Movie Edit Pro Plus: Ver. 20.0.1.80I know how to add 'Gaussian Blur'... The Load the Effects Mask. Then pick a type 'HD->...' Section style. Then I can even decide how it's placed on the picture screen using 'size-position'. The issue
• Movie Studio

  13 answers, most recent on 12/31/2024

  [Solved] Cannot Install Movie Studio 2025 Platinum: Error-1
  I was moving the software to a new machine, so I logged into my account and deactivated the license on the old machine. When installing on the new machine (Win 11 Enterprise 24H2), it fails consistently with Error-1. Here's what I have done thus far
• Movie Studio

  2 answers, most recent on 10/22/2024

  [Solved] Into/Outro Templates MMS2024
  My brain is a little "toast" at the moment, so please forgive me if I haven't done things right. But I thought I've done this before and it worked. In the Intro/Outro templates, you have when you click on a template, the "down arrow", the play
• SOUND FORGE

  13 answers, most recent on 11/4/2024

  RE: [Solved] Last used preset for Effects and Processes
  @Marius-Itimovici @john_barr What shall I do to have the last presset selected next time when I want to use an EFX or Process? Have you tried to simply save it as a new user preset?  
• Video Pro X

  6 answers, most recent on 11/14/2024

  [Solved] Magix Video Pro X16 project stuck
  Hi, I have a problem with Magix Video Pro X 16 (loaded 26 October 2024), which got stuck unexpectedly while I was working with quite an ordinary small video project. To get out of the project or open other projects saved I had to shut down the
• SOUND FORGE

  2 answers, most recent on 6/16/2024

  [Solved] Unable to log in since changing my email address
  Hi there, I am subscribed into Vegas 365. I recently changed my email address and now I am unable to access Sound Forge 17. I can access Vegas. I get a message saying the email address is already taken. Help!
• Photostory

  5 answers, most recent on 1/27/2025

  [Solved] adding photo's
  good day quick question - when adding photos on story wall it usually added the photo/photo's after the last photo added, now when i add photo's it adds before the last photo? is there a setting that changed, for this is quite frustrating as i want