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@jake-h Hi Jake, As @johnebaker already indicated, it is not possible to change the timescale. But you can sync audio and video to a frame accuracy. Do the following: "right click on the audio track and choose Set audio-video offset" Addition to:

Video Easy

7 answers, most recent on 9/10/2023

[Solved] Converting Sony DV videos to laptop windows

I am having the same problem. I am going to try some of the the solutions suggested and see if they work. I do not want to get a firewall but I am wondering is the ilink the cord that will plug into the extra space on the camera the looks like it m

Music Maker

13 answers, most recent on 1/9/2024

[Solved] Purchased soundloops not accessible via offline computer

PROBLEM Music Maker v25. The soundloops our NGO have licensed are not accessible via Music Maker. "Please sign into the store to use any soundpools you have purchased." LIMITATIONS The computer with Music Maker cannot be connected directly to the

Video Pro X

4 answers, most recent on 6/28/2024

[Solved] Fader handles appear to be locked.

I am using Video Pro X ver. 15.0.3.154. I am going back to re-edit a file that I need to make some changes to. For some reason, I can no longer control the fade in or out on any clip and I cannot add a fade to any clip. I simply cannot grab any

Movie Studio

10 answers, most recent on 12/2/2023

RE: [Solved] Magix Video deluxe plus 2021 keeps crashing as it fills up my RAM

SOLUTION: Go to settings and Change video mode to Alterante mode 2 (Video Mixing Renderer 9). With that MVD does not overload the RAM and crash all the time. Also turn of hardware acceleration for exporting.

Music Maker

2 answers, most recent on 11/17/2023

[Solved] problem resizing a sample/wav file in Music Maker 2024 V 32.0.2.11

I'm having problems when trying to resize a sample/wav file in Music Maker 2024 V 32.0.2.11. It doesn't allow me to drag it to the exact point I want. It keeps skipping a whole section and dragging it to a random default position, which does not

Music Maker

3 answers, most recent on 4/5/2024

RE: [Solved] Upgraded monitor, same PC.. Resolution issue, some help, please

@playoftheyear Hi Try enabling the option High Scaling options shown below in the programs shortcut - it should be in the location shown in the image below. Leave the controlling option set to Application initially, try the other options if it does

SOUND FORGE

2 answers, most recent on 12/2/2025

[Solved] Multiple Instances of Sound Forge 18 from VEGAS Pro 22

Dear MAGIX Support Team, I would like to report a compatibility issue between VEGAS Pro 22 and Sound Forge Pro 18. 【Issue Description】When Sound Forge Pro 18 is launched as an external audio editor from VEGAS Pro 22, a new Sound Forge process is

Music Maker

2 answers, most recent on 7/13/2024

[Solved] Playback error/red line/bar - Does not move.

Hi! I have a problem. The vertical red line doesn't move during playback and I can't draw out the yellow line either, it just turned into a yellow square. It only moves when I click the right and right left arrows. I've already restarted Music Maker

SOUND FORGE

5 answers, most recent on 10/7/2025

RE: [Solved] Missing DLL for Sound Forge Pro installer

Thank you. Already had done the stock system checks. Turned to Magix support, and as I was describing the issue, it suggested this site

Video Easy

7 answers, most recent on 9/10/2023

RE: [Solved] Converting Sony DV videos to laptop windows

@clarisse-s Gday. Can you give us the model number of your Sony camcorder (it will be on the bottom) and the model number of your laptop and version number of Windows you have. Do you already have the Magix Video Easy/Rescue Your Videotapes program

SOUND FORGE

3 answers, most recent on 1/14/2025

RE: [Solved] SF 17

@sunnyday07 Hi Assuming your requirement is a smaller file size: The file type is to some extent only relevant in terms the degree of support for the format used, ie how universal the format is required to be for playback on different devices. The

Music Maker

6 answers, most recent on 3/23/2024

RE: [Solved] Unlimited Loops Subscription - Asking me to pay for every soundpool

@TeddyRaines Ok, I don't have this version, so I would guess that you need to enter the Music Maker serial number to unlock the Premium Edition. But I'm not sure that this will also unlock the Loops Unlimited subscription. Maybe there is separate

Music Maker

3 answers, most recent on 9/2/2024

[Solved] Copying and Loading Soundpools Problem

I have Magix Musicmaker Premuim 2023 running on a new Windows 11 PC. I reloaded the program from CD to my new computer so it didn't find all my soundpools. I copied my old soundpools to a DVD and from there used "add new soundpools" to get them to

Samplitude

15 answers, most recent on 1/20/2024

[Solved] Midi Keyboard, not operating correctly

Samplitude 8 - I loaded it 3 times and still have a MIDI keyboard note hanging issue. The "note off" signal seems not to get back to the keyboard. I swapped the AXIOM 25 with a full size keyboard and get the same problem. Hit a note and it's on

Music Maker

6 answers, most recent on 9/3/2024

[Solved] soundpools that were purchased no longer exist after upgrade

I have just recently updated Music Maker to 2024 from the 2022 version of which i had a fully purchased set of soundpools - 43 to be exact - these are now all missing and I cannot re-download them to my system and since music maker is heavily

Movie Studio

3 answers, most recent on 2/25/2024

[Solved] Title issues. Not visible and unable to move

Reference Movie Studio Platinum 2023 Ver 22.0.3.172 using Windows 10 Home Ver 22H2 Build 19045.4046. New issues to me with Movie Studio in Feb 2024 1) Using the "T" button to add a title at a specific spot, the small box with "Title" surrounded by

Other products

3 answers, most recent on 2/2/2024

RE: [Solved] Photo Manager Deluxe Hangs on Startup - Can I Purge Database?

@Pieter-Muller Welcome to the Magix user to user forums. First, you say you have version 3. Did you mean version 13, which is the latest? Your post about the database piqued my curiosity and I attempted to do some research about this on my own

Music Maker

One answer, on 12/31/2023

RE: [Solved] Starter Soundpools

@SPow Music Maker doesn't include any commercially usable Soundpools. You always need an additional commercial license. You can easily check in your customer account at producerplanet.com under your products whether you have a commercial license or

Photostory

4 answers, most recent on 12/6/2023

RE: [Solved] Question about the text to speech feature.

@Dennis-Marangoni Welcome to the Magix user to user forums. Interesting questions! I confess I had not realised that the Text to Speech feature was offered now in PS Deluxe 2024, so I opened my copy and yes, there it is! (I've used it in Movie

Music Maker

6 answers, most recent on 1/22/2024

[Solved] Given Soundpools commercial or non commercial use

I haven't been able to find the answer to this question, so I'm hoping someone can help. I know if you buy a Soundpool, you can buy the commercial license for it, but what about the Soundpools that come with MAGIX Music Maker 2024 Free? (80's -

Music Maker

7 answers, most recent on 2/6/2024

RE: [Solved] Premium

@BriceMD Hi . . . I purchase the Music Maker 2024 Premium, will I be able to export my songs as MP3? . . . . For the purchased editions, yes, with the caveat that you have Windows Media Player installed - this costs you nothing. The free version

Music Maker

One answer, on 2/16/2025

[Solved] MIDI Editor Problems

I was about to make a little project. But, my midi editor was acting weird. The editor was supposed to be in a window, like my google chrome. But now, the editor is somehow at the bottom of the instrument collection where my beatbox is. Every time I

SOUND FORGE

3 answers, most recent on 4/9/2024

RE: [Solved] Can't get audio play from Sound Forge

Well, I don't know how but things got fine again: Sound Forge is outputting audio as it did. My guess is it was some Windows updating that was not complete and got finished. And it restored things back they should. Can't think of another