• Music Maker

  15 answers, most recent on 5/22/2024

  RE: Mic sound distorted
  @emmrecs In response to your first question, yeh i now understand I’m running unbalanced ports from the keyboard with balanced cables to the interface. I will order one ring cables the same as keyboard ports if this is advised? Is it worth keeping
• Movie Edit Now

  8 answers, most recent on 3/25/2025

  Getting Firewire to work on an old laptop fitted with a FireWire socke
  I am trying to help a frield who has 18 DV tapes to be got from analogue to digital. She recently ordered a new PC with Windows 11 and forgot to ask for a FIREWIRE port to be installed. It unfortunatelty cannot be added now. I have a 16 year old
• Photostory

  One answer, on 5/9/2026

  RE: Program hang
  @James-Warters Hi In order to help you with this issue we need more information: Do you log in to the laptop with a local user account, or a Microsoft account? If a Microsoft account and you are using OneDrive, this may be the cause of the issue.
• Movie Studio

  6 answers, most recent on 11/24/2023

  RE: lost serial code
  ok I will screenshot the order receipt from amazon and see what they can do for me. thank you  
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  @Can-Dive I didn't want to say this is 'the way all other editors work', I didn't want to be provocative implying MS/VPX is 'wrong' in some way, Everyone who's commented about track order & who've referenced other software has used Vegas as the
• Off topic

  43 answers, most recent on 7/1/2024

  RE: Magix Future?
  @browj2 Under German law the company is no longer allowed to access the company assets in any way after the insolvency process was opened by a court. This is done so that the creditors can get as much money as possible. The court orders a separate
• SOUND FORGE

  10 answers, most recent on 2/12/2025

  RE: Sound Forge 18 Build 21Back Up Toolbars?
  Once I close Sound Forge it forgets about the changes I've made to the buttons, even if it is adding just one button. That is abnormal and something must be corrupted. Normally, the toolbar stays the same after adding, removing or changing the icons
• Video Pro X

  65 answers, most recent on 4/7/2024

  RE: VPX prices until April 9, 2024
  @Reyfox @Betovalle Hi. Two things I noticed. I thought VPX would always now ship with the New Blue Total Effects package. That no longer seems to be the case so not as much of a bargain as in the past. I'm glad I got a perpetual version of that
• Photostory

  12 answers, most recent on 12/7/2024

  RE: How to link Link/group of photos on the timeline
  @jostval Hi To group a selection of photos depends on their location and order on the timeline ie: A contiguous sequence - select (left click) the first in the sequence then, while holding the Shift key down, select the last one then click the
• Movie Studio

  One answer, on 8/8/2024

  [Closed] How to cancel sony vegas lifetime license purchase?
  Dear ones,A few days ago (August 1st) I purchased a sony vegas lifetime license (without expiry date) and unfortunately it's not working for me. I have looked into my profile and could not find anywhere to cancel my purchase and claim my money back.
• Movie Studio

  14 answers, most recent on 5/6/2023

  RE: [Solved] Intro/ Outro animations
  @Demys-frank Hi . . . . I have tried to update video codecs to K-Lite Codec Pack Standard 17.5.5 for win 10 64x. . . . . These are known to cause issues with the Magix installed codecs - I would strongly advise you to uninstalled the Codec pack. In
• Other products

  One answer, on 12/31/2024

  [Closed] Vegas Pro 18 device registration issues
  Been using vegas pro 18 on and off for the past year and half or so, just today I went to load up the software again and was prompted with the device management screen requesting that I deactivate one of my old devices in order to start using it on
• Movie Studio

  4 answers, most recent on 6/28/2025

  RE: placing clips on timeline by date
  @Greg123 Hi What is the drone file naming format? If it is a DJI drone and the naming convention is the same as other DJI cameras, eg DJI_20250427112146_0001_D.MP4 the highlighted portion is the date and time, ie year month date hrs min sec , ie
• Music Maker

  8 answers, most recent on 5/30/2026

  RE: Licence Document
  @Ward-Ron Hi . . . . I have Royalty Free Licenses for the Tracks I've made . . . . A 'Royalty free' licence, is one that you do not have to pay a royalty fee to use, this is the standard licence you get with the program, it does not allow you to
• Movie Studio

  17 answers, most recent on 7/28/2024

  RE: Issues with super fast videos or delayed audios
  @rbritz1970 Hi, I don't know what 'Bitstream parsing' is apart from what Google tells me, I've never seen that in my GoPro11 videos or any videos to be honest 🤷‍♂️ This is one of mine Does it matter what order you put the videos on the timeline,
• ACID

  2 answers, most recent on 12/29/2023

  [Solved] Can't sync external devices in Acid Pro 11 no midi time code/clock?
  I am almost at my wits end. I have a full latest version fo Acid Pro 11 and need to sync my external drum machines or synths to a track I arleady recorded. Sometimes this works but usually it's a nightmare. Today I spent over two hours on two
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @ericlnz The image isn't changed. The two fields are the same. It's just that they aren't taken from two periods in time but are from the same time. When read as an interlaced file (instead of progressive) the top field is used to create a full
• Video Pro X

  13 answers, most recent on 6/19/2025

  RE: plugin NewBlue Infinite Looks
  @Betovalle Mine always shows like that as if it still needs installing, but NewBlue Stylizers is in the list further down, In your pic I would expect it to be below NewBlue Filters if listed in alphabetical order but check the list again because as
• Music Maker

  2 answers, most recent on 1/2/2023

  [Solved] Loading plugins purchased from MMM to Ableton
  Hello, please i want to use VST instruments which i ordered from MMM in ableton....but when i am trying to load them in ableton i have this error message for example this electric Bass   Please what is the problem? Thanks a lot    
• Music Maker

  7 answers, most recent on 11/16/2023

  RE: Music Maker Scam???
  @Seth-Warner Coupons can be redeemed at https://www.magix.com/redeem Usually this should be described in your order confirmation e-mail.
• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  Hi Jeff, Thank you. Looking at the documentation that arrived with the CD, its called MAGIX Video delux 2025 / Movie Studio 2025 which concurs with what you said.  There is also a VOUCHER-CODE, starting with 63L.  There is a multi-national
• Audio Cleaning Lab

  3 answers, most recent on 10/7/2023

  [Solved] Sound Forge Cleaning Lab 4 - id3 tags Do Nothing
  I've been trying to create a CD that contains track and album information for several days now. I've tried including that information in several ways - none of which has been effective. Since the only way to know if I've been successful is to burn a
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  @Hansy  My only small wish to add to your comprehensive list is adding a program setting option to place the overlay tracks over the main video track rather than under (similar to Vegas)  Hi, as in the comment above made by @Can-Dive that
• Music Maker

  One answer, on 12/19/2023

  RE: Loops Unlimited
  @Roger-Reece I think you get a voucher code and need to redeem it in the Music Maker in-app-store or on Producerplanet.com. Please read the order confirmation e-mail very thoroughly for details .