• Other products

  6 answers, most recent on 11/11/2025

  RE: I purchased Video Deluxe 2026 ULTIMATE but was sent wrong link
  @stephen-logsdon Your post to this thread has been hidden since it concerns a different issue to the one raised by @fuss. Please do not hijack another user's thread in this manner but rather create a new thread with your question. It would be very
• Movie Studio

  9 answers, most recent on 12/29/2024

  RE: Magix Movie Edit Pro 2025 is stuttering, stopping and starting.
  @CubeAce Hi Ray I let you in on a secret 😉 - I have many prescripted responses/questions for many issues from which I copy and paste and tweak where necessary. John EB
• Music Maker

  4 answers, most recent on 3/12/2026

  RE: Loops Unlimited
  @Matthew-Kronqvist Welcome to the Magix user to user forums, so not a contact for any Magix staff, sorry. The answer to the question of how much is US$19 in AU$ can be found on any currency conversion site. If you place an order for Loops Unlimited
• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  @browj2 Hi John Their terminology can be confusing, AFAICS looking through their 'Control panels, they do not contain or give any form of comprehensive manual control such as a C-Panel or PLESK ocntrol panels available on other hosting providers. .
• SOUND FORGE

  7 answers, most recent on 3/5/2025

  RE: Channel Converter Presets not recognized after Windows 10 reinstall
  @GiorgioV Hmm, good question. Did you install the Software into the exact same location? Maybe the presets are bound to their directories. To my knowledge all presets are stored in the Windows registry? But I'm not sure how this works on Sound Forge
• Movie Studio

  4 answers, most recent on 10/29/2025

  RE: Magix HUB
  @GTF69 HI . . . . no folder must be deleted fortunately . . . . If no folder required to be deleted as per this Support article then, does this mean you were not logged in to the hub to access the services as per the Photostory article you linked
• Movie Studio

  10 answers, most recent on 12/24/2024

  RE: Click to navigate in timeline
  @Mark-Woodson Mark, you have indeed been conned but to answer your question, click anywhere just above the timeline (in amoungst the timecode) and the playback marker will jump to that position. You do not need to drag it.
• SOUND FORGE

  16 answers, most recent on 2/23/2025

  RE: Sound Forge Pro 18 REFUSES TO INSTAL!
  This is not at all what I see when I go to the SUPPORT link at the top of this page. It tells me to ask a question HERE. There is NO MESSAGE to select "Sound Forge Pro." At the bottom of the page there is not "Contact Support" button.
• SOUND FORGE

  7 answers, most recent on 7/31/2024

  RE: Ozone 11 EQ
  @Former user Good question. Complaining here on the forum won't solve it.
• Sequoia

  3 answers, most recent on 12/18/2024

  RE: quieck quistion on sequia
  @leiflarsen-larsen Welcome to the magix.info user forums. So there are no Magix staff here. The title of your post mentions Sequoia but you then ask about Samplitude (Pro) X8 Suite. Which software do you have? If it is Sequoia I would recommend you
• Movie Studio

  One answer, on 7/23/2025

  RE: [Closed] Issue Accessing Previously Purchased Sony Product – Serial Number Prob
  @soyoun-park Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There should
• Movie Studio

  16 answers, most recent on 9/5/2025

  RE: Blu-ray media created playback issue. Image bounces/jitters
  Ok, I dig a bit more on that link @AAProds shared and did a bit of search on internet and seems that basically GTX 1650 Super does not support interlaced encoding any more. So, my question here is: if there's a 1080p24 setting chooseable for
• Audio Cleaning Lab

  2 answers, most recent on 11/14/2023

  RE: [Solved] Years of great use but now - won't correctly record an audio track
  @Colin-Moore4378 Based on a previous post you made I'm guessing this is a question about ACL 16. Is this correct? You say you have recorded the same track in the past but now [it] omits some instrumentation. Taken literally at face-value I have to
• Off topic

  One answer, on 1/18/2026

  RE: [Closed] I am not able to purchase DVD Architect 7.O
  @Giuseppe-Mendola Hi I have removed your email address from your comment. Please do not post private/confidential information, eg contact details, serial or order numbers etc. The forum which is a public forum open to anyone. DVD Architect is no
• Other products

  One answer, on 3/2/2026

  [Closed] Vegas Pro 23.0
  Hello,On November 22, 2025, I purchased Vegas Pro 23.0. I mentioned earlier that my computer was freezing and that I could manage to use the program. I asked for advice on what to do. At some point, I received an email informing me that the ticket
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  @johnebaker @AAProds I've been looking at this LUTs thing with a bit more enthusiasm and I've found references in the Registry to LUTPresets in Photostory. I purchased Photostory a few years ago for the Boris plugin being offered. I loaded in PS
• ACID

  2 answers, most recent on 9/6/2024

  [Solved] Post virus help for using Acid Pro 7
  Hi there,   I recently encountered a virus on my laptop called Trojan:win32/Malgent!msr.. Windows Defender removed it quite quickly but, ever since, Acid Pro 7 hasn't been working very well. It continually freezes, showing the blue circle of death
• SOUND FORGE

  17 answers, most recent on 3/25/2025

  RE: Sound forge 17: Cursor/Marker is not fixed -moves when zoom in-out
  SP, yes I have. Please watch the video. It answers all possible questions in only 90 seconds.
• Movie Studio

  4 answers, most recent on 1/22/2026

  RE: Terrible website
  @Jiayi-Xu These are user to user forums, not any contact for Magix staff so your question is highly unlikely to receive any official reply here, sorry. If you did not receive an email confirmation of your purchase then you will not have been
• Music Maker

  22 answers, most recent on 12/2/2024

  RE: Being blamed for stealing Magix Copyrights?
  @Eelke-Schokker the problem is YouTube's broken automated copyright system. Rights holders wanted a "shoot first, ask questions later" solution and YouTube gave in because these corporations pay the bills.
• Video Pro X

  One answer, on 7/14/2025

  RE: [Closed] Want to update to Sony Vegas 22 - but download it on to a new computer
  @tracey-harvey Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There
• Movie Studio

  8 answers, most recent on 10/10/2025

  Video Deluxe 2026 Premium
  Hi I'm fairly new to this and gradually getting to grips with things, but I'm stuck. I would like to add an effect to a video segment to make it appear like a piece of old film. I have am mp4 of the effect I would like to use, so I guess my question
• Movie Studio

  One answer, on 5/24/2025

  RE: [Closed] Help with video template
  @DuWayne-Layton Hi Hi and welcome to the forum - albeit the wrong one. . . . . Studio Platinum 13 . . . Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest
• SOUND FORGE

  16 answers, most recent on 3/21/2025

  RE: not saving to mp3 files
  @Randy-Young Sorry, you didn't answer the question about your hardware. On your screenshot I can see that you are using Windows 11. Is your hardware officially Windows 11 compatible or did you install it with a workaround? Be also aware, that