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Hello,I have been using Magix for more than 10 years with 360 videos, I have the 2023 and now 2024, and in both of them when I uploaded 360 video I got a white screen, and also when I exported I got black screen.I need your assistance, please

SOUND FORGE

5 answers, most recent on 10/7/2025

RE: [Solved] Missing DLL for Sound Forge Pro installer

Thank you. Already had done the stock system checks. Turned to Magix support, and as I was describing the issue, it suggested this site

Music Maker

12 answers, most recent on 7/27/2023

RE: [Solved] Static noises when using Mastering Suite after update

That was it!!! I went to 2048 and the crackling noises were gone but I can get away with 1024 also. Thanks to all of you for your help!!! Achim

Movie Studio

3 answers, most recent on 5/15/2025

RE: movie studio 2025 suite - want to speed up a clip so it plays faster

that did the trick thanks Gid 👍

Music Maker

2 answers, most recent on 10/6/2024

[Solved] How to add MORE file manager shortcut locations?

Hi. I would like to add more quick Shortcuts to several different locations on my various drives to the File Manager short cuts (as seen here): I have already added one location mapped to MY MUSIC, and another to MY RECORDINGS via the Program

ACID

2 answers, most recent on 9/5/2023

[Solved] Tracks and Busses

Hi, Is there a way to remove an individual track from a bus. I have several tracks on a bus, mistakenly placed one and don't want to delete the entire bus. Thank you, Brian

Music Maker

3 answers, most recent on 9/30/2024

[Solved] Feature queued for download forever

Using Magix Music Maker Premium 2024 on Windows 10 Pro laptop. This suite includes (among other features, which I have already downloaded and installed without any issues), the Music Maker features: Creative Suite, Plus FX, and Premium FX. I checked

Movie Studio

8 answers, most recent on 5/18/2025

RE: MEP 16 Pro Plus - Creating Caption Color Background Mask

Thank you AA & Gid (appreciate it) ... working on it .... :)

Movie Studio

5 answers, most recent on 6/27/2025

RE: [Closed] Can't down load Movie Studio 14

Hi, I was actually able to download ti and open it. Thanks for your replies.

Video Pro X

3 answers, most recent on 3/11/2024

[Solved] How to add and edit metadata to an mp4 movie in Video Pro X 15

Hello. We have a DVD movie (topic is parenting information) that we would like to convert to a digital download version since DVD players and DVDs are so scarce these days. Someone advised we find out about using metadata -- something we've never

SOUND FORGE

5 answers, most recent on 10/7/2025

RE: Missing DLL for Sound Forge Pro installer

I reinstalled the latest x86 & x64 Visual C++ redistr versions and rebooted, but it didn't help. Thanks for the suggestion. Any others?

Video Pro X

2 answers, most recent on 1/8/2025

RE: Editing Templates

Thanks, looks like I need to disconnect the movie template before I change the movie to 4K. That seems to work. Thanks again!!!

Music Maker

3 answers, most recent on 9/22/2024

[Solved] How to import VOICE audio file, without it being affected by BPM?

Hi. I'm involved with an audio book project. This means importing in a LOT of voice audio files, with several music tracks alongside. The music is straight from M:MM, so that comes in nicely. However, when I drag an voice audio file in, it can

Music Maker

2 answers, most recent on 7/31/2025

RE: 2026 trial download

Thank you very much for the answer. None of the solutions worked for me... Contacting customer support right now..

Music Maker

3 answers, most recent on 10/13/2023

RE: [Solved] v32 update breaks the bar counter?

Hi, thanks for your reply. I forgot to mention this earlier, but clicking the markers does nothing - right/left click, single or double, nothing happens. But I might have just figured it out--clicking the Set Zoom Level icon expanded the ruler back

Movie Studio

14 answers, most recent on 2/23/2024

[Solved] Timeline on MEP 2023

Lifetime, is limited MEP 2023 Timeline always defaults to original size, like the 2nd, 3rd track. the first track has to always be maximised each and every time. 2nd thing is I like a larger audio to see and that we can not do. IMHO this has been

Samplitude

30 answers, most recent on 7/10/2025

RE: Samplitude Music Studio X8 - suddenly crashing

@Steven-Wood Thanks. Do you have some programs in the background running while using Music Studio?

Movie Studio

35 answers, most recent on 5/7/2025

RE: Is there a way to increase the cache?

Many thanks Gid. Been of great help and most appreciated.

Movie Studio

35 answers, most recent on 5/7/2025

RE: Is there a way to increase the cache?

Thanks Gid. Sorry about that. Access has now been updated.

Movie Studio

2 answers, most recent on 9/15/2024

[Solved] travel maps how to create a .mxgeo file

I have Magix Movie Studio 2025 Platinum , and had created a detailed travel map (TM). I wanted to go back to make some corrections. When I clicked "Load existing project", it required an .mxgeo file. Although I had saved my TM, all I could find were

Movie Studio

5 answers, most recent on 11/11/2025

Video Deluxe 2026

Where on Magix's site can I find a side by side comparison of the features for Video Deluxe 2026 versions? Thanks, David

Movie Studio

89 answers, most recent on 5/5/2025

RE: Upon importing my photos, they turn to black and white or all black

OOPS...I edited the link in the comment above. Thanks!

Audio Cleaning Lab

32 answers, most recent on 11/21/2024

[Solved] importing a stereo mp3 file into both tracks seprately

After using an older version of Sony Sound Forge 7.0, which was beautifully intuitive, I'm trying to figure out the new Sound Forge Audio Cleaning Lab 4 program. For starters, I still have the old Sony Sound Forge program, with which I've made