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I'm having difficulty downloading the Content Pack(s) in the Help Menu of VPX17. I entered the G- code from my purchase confirmation letter, hit continue, then the dialog box went away. Something had said to look for your download in the Store and

SOUND FORGE

One answer, on 5/8/2026

RE: On Windows 11 activate my Sony AUDIO Sound forge 9 Sft Ware

@michael-habib Welcome to the Magix user to user forums. Sound Forge is now owned by BorisFX so please read this post in the BorisFX forums about how to activate such an old version of the software. BUT, it is very possible that such an old program

Other products

One answer, on 1/24/2026

photomanager deluxe crashing

After changing from trial to purchased version, photomanager is crashing when I ask for search for faces. I did unistall/reinstall. Message I get says previous search is still saving....then app closes. I am using Windows 11. Message from Visual C++

Video Pro X

10 answers, most recent on 10/23/2025

App failure to load

error in module "Access Violation" . Windows 11, App begins to start but seems to be getting stuck as soon as it tries to load and I am getting that error pop up. I think it happened after a GCC update and I reverted back to the older update but

Music Maker

36 answers, most recent on 12/17/2025

RE: Need help fixing magix..am losing hope

Don't use McAfee, just use standard Windows Defender. Most consumer firewalls and antivirus software are completely redundant for modern Windows 10 and 11.

SOUND FORGE

27 answers, most recent on 3/19/2025

RE: Sound Forge Audio Studio 17 doesn't detect Ozone 11 Standard (VST3)

@drmq Please let me know if you can find a solution. Harold-Brush rudely invaded this thread but the original issue I reported about Ozone 11 not being available in Sourceforge Audio Studio 17 is still unsolved. I wasn't able to find an installer

Photostory

15 answers, most recent on 1/28/2026

RE: 2026 Manual doesn't agree with program - Split Photostory, etc.

The thumbnail distortion I posted above was caused by me changing my Windows 11, over riding the Properties-Compatibility-Change high DPI settings, setting it to Override - System Enhanced for this Photostory 2026. I did it because the burn screen

SOUND FORGE

5 answers, most recent on 9/15/2023

[Solved] SoundForge Pro (11) issue with seeing iZotope RX plugins

Having changed over to a new computer, my SoundForge no longer sees the plugins for iZotope RX. I believe that they are located in the correct folder to be referenced by SF Options/VST set up. I can also see them being scanned, however, they do not

Movie Studio

One answer, on 4/3/2024

[Solved] Movie Studio 2024 Platinum fails to open

After a crash that caused a blue screen on my Windows 11 laptop, Movie Studio will no longer open. The splash screen appears and makes it to "Initializing Media pool".. The outer frame of the application window builds then after a pause closes. How

Other products

9 answers, most recent on 9/29/2025

RE: CD Architect 5.2 cannot register

When trying that message I an "invalid hardware id", something like that... Was I supposed to use the windows 11 computername? If so, it didn't work. The directions said, "Type in the computer ID provided by the SCS era software when prompted", but

SOUND FORGE

15 answers, most recent on 5/8/2026

[Solved] Unable to Activate SF18 Pro after a reformat of my computer

The Activations appears with an Error Code: -24 stating that the Serial Number has already been registered to another email address. I am using the initial email address as contained on my order from Magix along with the Serial Number contained in

ACID

One answer, on 1/21/2026

RE: ACID PRO 11 Waves L2 and Ozone can not open

@JOHN-CHEN1085 We're currently discussing the same problem in another topic. Please try the steps here: 1. Install Sound Forge Pro 18 or Music Maker 2026 (install the free trial version in case you don't own a full version) 2. Go to Local Disk C:

Video Pro X

14 answers, most recent on 10/21/2025

[Closed] Serial Number / Licenses

I purchased two licenses, one worked for 30 days and I never got the other to work. I was sent a serial number but now it says serial number has already been used. Tried uninstalling and reinstalling but still getting error 24. Tryed on windows 10

Movie Studio

One answer, on 1/20/2026

RE: Windows 11

@mario-veronese Benvenuti nel forum degli utenti Magix. Video Deluxe 17, noto anche come Movie Deluxe 17, è quasi certamente troppo vecchio per funzionare correttamente su Windows 11. L'ultima versione disponibile è la 25, quindi sono state

Rescue Your Videotapes!

4 answers, most recent on 4/6/2025

RE: Activating MPEG2?

@Pierre_S Hmm, this version is from 2013. It's possible that this will not work on Windows 11. Have you tried another video standard or encoder?

SOUND FORGE

11 answers, most recent on 3/1/2025

RE: Sound Forge Pro 18 MAGIX Hub Text to Speech downloads are White Noise

SFP-18 Text-to-Speech works with my Win 10 PC. I do not currently have a Win 11 PC to test.

SOUND FORGE

29 answers, most recent on 9/16/2025

RE: SF 11 refuses to start, even full re install

@daniel-DIAZ2990 Hi . . . . after a clean reinstall, SF11 . . . . Did you use the Sony or the newer Magix installer? If the Sony installer then it will be trying to contact registration servers that no longer exist. In your account at magix.com log

Video Pro X

46 answers, most recent on 5/14/2025

RE: VPX16 plays Sony XAVC with no sound

@AAProds I just realised your laptop is your 3rd machine? So correct me if I misinterpreted the following: Win10 Computer MEP2021? MMS2024 - No Audio (Previously MMS2023 as per Profile?) VPX12? Win11 Computer MEP2021 - Audio MMS2025 - Audio Win

SOUND FORGE

6 answers, most recent on 4/25/2024

[Solved] Sound Forge Audio Studio 17 - won't open on Dell Laptop Windows 11

Hi - can anyone help me please? It has installed correctly but won't open. Gets stuck on the screen with the picture of the girl wearing headphones which says "initialising audio engine", and then it disappears and nothing. Have also tried right

Movie Studio

7 answers, most recent on 9/4/2025

RE: Video playback stutters

Thank you so much for all the info! Screenshots of the settings wouldnt really help since I have the language in Dutch and cant change it until I install the progam again. Tell me if you still want them. This is the info I found: Version number:

Video Pro X

One answer, on 11/3/2025

[Closed] Can't drag windows in VegasPro 23 interface

Just installed a VP23 upgrade on a new computer with MSWindows 11. I cannot drag and move the windows to reconfigue the interface. Most troublesome, is that I can't move the display to my second monitor. Are the windows somehow locked in place? Is

ACID

2 answers, most recent on 9/6/2024

[Solved] Post virus help for using Acid Pro 7

Hi there, I recently encountered a virus on my laptop called Trojan:win32/Malgent!msr.. Windows Defender removed it quite quickly but, ever since, Acid Pro 7 hasn't been working very well. It continually freezes, showing the blue circle of death

Music Maker

14 answers, most recent on 9/27/2025

What are the corresponding albums to Soundpools with no images showing

What are the corresponding albums to Soundpools with no images showing in the Genres section of Magix Music Maker (2014, 2025 and 2026). For example Magix soundpool Movie Score Vol 11. Cannot locate this album (and no album photo displays in Magix