• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  I thought I had put the info my Profile under Signature. Ill have a look again. Here is the  MediaInfo data for the firsts Video: GeneralComplete name                            : G:\Videos\Lin\On USB\2-054 Shib3 P1of2.MP4Format                    
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  Hi, sorry I missed that, please find attached the correct link. https://drive.google.com/file/d/1aZtahr00CZ14SxCg94tJj7jPQR1vf4fL/view?usp=sharing https://drive.google.com/file/d/1pCimH9rceSNvKUY3h9vfmwEc0wuVmPi-/view?usp=sharing Below are the 2 MVP
• Movie Studio

  26 answers, most recent on 1/17/2025

  RE: Blu ray disk chapters blank
  @johnebaker Hi John, .....Is the BDP250 firmware up to date? The latest version is dated 14.11.2022.... Thank you for pointing me to the latest firmware update. I'm going to update this to the latest firmware in the coming week. As far as I can
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  Hi, thank you for your continued support. So to attempt to eliminate everything I can, I uninstalled the program, re-installed, downloaded all 'extra content', checked that HEVC was not available. I then reactivated HEVC codec, made sure it
• Movie Studio

  One answer, on 1/16/2024

  Is my Movie Studio 14 eligible for upgrade?
  Is my Movie Studio 14 eligible for upgrade? I have the disk, a serial number, and an alternative identification code but am unable to register it online. I can't load this on my rebuilt machine, because it complains it can't connect to the internet.
• Other products

  One answer, on 4/4/2024

  [Closed] Vegas pro 14 already registered
  I am getting an error and cannot launch saying the program is already registered to another email address. I got the software via a humble bundle. I was directed here for support.
• Sequoia

  2 answers, most recent on 11/14/2023

  Adding the new(ish) plug-in browser to Sequoia 14?
  Hello. Is there a way to add the new(ish) plug-in browser to Sequoia 14? I believe it was first introduced in Sequoia 15. Thank you!
• Video Pro X

  19 answers, most recent on 6/28/2024

  RE: [Closed] how to reach sales department
  i can't access my magix video pro x14 , i keep getting an error message -24 saying the activation code is on another email address???????? i did get a ticket # 20240xxxxxx related to changing an email address and password . and don't ask me when
• Movie Studio

  One answer, on 1/16/2024

  RE: Is my Movie Studio 14 eligible for upgrade?
  Vegas Movie Studio 14 was a Magix Vegas product so you shouldn't have problems as there's no migration involved. Your VMS14 was only ever a Magix product. Even if there was migration there shouldn't be a problem as my old Sony Creative Software
• SOUND FORGE

  7 answers, most recent on 10/3/2024

  RE: Is this normal at start up?
  Hi @John-H2024, I have never seen that specific splash screen. Below is a screenshot of the splash screen I get (if enabled). You can try disabling the "Show logo splash screen on startup" in "Options> Preferences> General" menu. Maybe disable
• Rescue Your Videotapes!

  2 answers, most recent on 7/10/2025

  RE: [Closed] veg files wont open, message says no valid license (used for years)
  @Rick-Roughen 4. SOFTWARE NOT ACTIVATED YET   If you get the message "Error code: -59... An error occurred starting VEGAS Pro. There is no license to use this software.", the software has not been activated. You need to be connected to the internet
• Video Pro X

  25 answers, most recent on 8/10/2024

  RE: No Hardware Encoding 9:16 ONLY!
  @Gid @AAProds @Pawel-Rybinski @johnebaker @Liam-Roberts Hi Gid. Sorry, had brain fade. Have been up over 36 hours now due to some badly needed household maintenance and an inability to go to bed.😂 Still problems with VPX 14 using Al's video. Ray.
• SOUND FORGE

  6 answers, most recent on 2/5/2023

  [Solved] Export Custom Graphic Fade Presets from SoundForgePro14 to Pro16 Win10
  How do I export Custom Graphic Fade Presets that I created in Sound Forge Pro 14 to Sound Forge Pro 16 in Windows 10? I work in IT Support and have a decent PC Technical background. I have searched, and searched Google, and through various Windows
• SOUND FORGE

  4 answers, most recent on 8/25/2024

  RE: Context menu operation on multiple items? Batch Converter Preset
  @AM_FX Hi Using SFP 15, AFAICS, for multiple files, the BC can only be used from within the program, the right click context option only allows for single file conversion and with limited options. John EBForum Moderator
• Video Pro X

  27 answers, most recent on 3/28/2025

  RE: .mov file is disappearing over time
  @Joshua-Burner I loop played your file - Cartoon Fire Transitions 07.mov on VPX14 & MMS 2035 without any issues,. Can you show your timeline so we can work out how you're applying it? &/or suggest a way of replicating your problem? PS. for
• Movie Edit Now

  16 answers, most recent on 10/22/2024

  RE: Cannot Open Video Files Recorded With OBS In MAGIX Movie Edit Pro 14
  @johnebaker Hi John. My bad in saying 2014 when I looked up the specs for MEP 14 released in 2008. I did however make the mistake that the files being used have been made using the latest version of OBS which has also had changes to the encoders it
• SOUND FORGE

  10 answers, most recent on 1/13/2025

  RE: Sound Forge 18 do not load Waves plugins
  I reinstalled Waves 14 and the plugins appeared. However, some plugins do not work, causing Sound Forge to crash.
• SOUND FORGE

  4 answers, most recent on 3/23/2024

  RE: No activation sound force pro 16
  @George-Karanastasis Maybe you have installed the incorrect version? This would be Error-14. You can enter your serial number here and get the correct installer: https://www.magix.com/int/support/my-service-center/product-downloads/
• SOUND FORGE

  7 answers, most recent on 11/23/2025

  RE: sound forge17 plug-in (ARA 64bit)
  Of course, my vst folder selection is correct, the folder options of 17 and 14 are the same, but I don't know why sound forge 17 shows ARA and sound forge 14 shows vst3
• SOUND FORGE

  10 answers, most recent on 1/3/2025

  RE: Why can't I find a FULL list of plugins included with SF Pro 18 Suite?
  My two cents: SFP-18 also includes the legacy NR-2.noise reduction pack, which basically has the same tools as RX Elements. On some procedures and material, it works better than RX, Not as good as RX on others. SFP-17 &18 ha Zplane's elastique
• Movie Studio

  7 answers, most recent on 10/3/2024

  RE: Magix Travel Maps not showing the path
  @DNL Hello DNL, I can't reproduce your problem. What you could do is to remove Magix Travel Maps. Start Video Deluxe and go to: Help / Install additional content and reinstall Magix Travel Maps. Good luck,Rob
• ACID

  11 answers, most recent on 12/30/2025

  RE: [Closed] DLM manager fails to load on installation, so no built in plugins
  SourceACID Pro 8.0 SummaryStopped working Date‎29/‎12/‎2025 09:14 StatusReport sent DescriptionFaulting Application Path:    C:\Program Files\ACID\ACID Pro 8.0\acidpro.exe Problem signatureProblem Event Name:    APPCRASHApplication Name:  
• Samplitude

  9 answers, most recent on 1/11/2025

  RE: Can't get Samplitude to recognize my input
  @Jim-Roshelli Hi Assuming the new computer is running Windows 11, check the following setting is turned on:- Contrary to the description this affects all audio inputs to the computer neing available for 'desktop apps'. In addition check the option
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  @Can-Dive @johnebaker @CubeAce Hi, VP21 & VP22 take a moment to load the iPhone heif. These are my VP21 settings. Both VP21 & 22 show this plug being used, this isn't an addition I've installed so you should have this (I think), if you