• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @emmrecs Hi Jeff, At the bottom of the link to the VegasCreativeSoftware page for Sound Forge Pro, they offer SF Audio Studio 17 for £28.99. @rose-h Hi, Try it before you buy to make sure that it works on your system and does what you need it to
• SOUND FORGE

  12 answers, most recent on 3/27/2024

  [Solved] [Solved] SoundForge 17.0.2 crackling
  Hi everyone, I purchased SF17 proA) and when press "Play" the first transients are not played. I'm editing Kick, Bass or other percussion samples like hihat's, etc.It about 200 samples at 44.1khz 24bit that not played or used as a fade in.First
• Video Pro X

  One answer, on 2/16/2026

  RE: New version of Neat Video released
  @emmrecs Hi Jeff Thanks for the heads up. John EB
• Video Pro X

  3 answers, most recent on 7/11/2023

  RE: [Solved] Clips stop to 'magnetize' to one another. Vegas Pro 20
  @Kou3  Hi, there's a button at the bottom below the timeline But sorry this is the wrong forum, you want the Vegas forum so create a post in there to continue this,👍 https://www.vegascreativesoftware.info/us/vegas-pro-forum/
• Photostory

  17 answers, most recent on 6/9/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Hi John, My computer which is only about 10 days old has Windows 25H2. Could this version be the cause of the ndll problem?
• Photostory

  17 answers, most recent on 6/9/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Hi, Both the 2025 and trial 2026 versions resulted in Error in module ntdll.dll when run in Administrator mode. Regards, Baska
• Music Maker

  3 answers, most recent on 10/13/2023

  [Solved] v32 update breaks the bar counter?
  Hi, after updating to the latest version my songs have gotten "corrupted" - the bar counter at the top is no longer adjustable, it's just a square in the left corner (basically zero bars). Playback now starts from the beginning every time, not from
• SOUND FORGE

  8 answers, most recent on 4/8/2026

  Magix Sold Sound Forge!
  Hi! I've been using Sound Forge since v5.0 (Sonic Foundry). I've bought v15 & v17 from Magix. However, I've always complained about the fact that both versions are hi-DPI incompatible! (They look bad on 4K displays). Recently Boris FX bought
• Movie Studio

  2 answers, most recent on 7/10/2023

  [Solved] Apply effect only to certain area
  Hi! Is it possible in Magix Movie Studio 2023 Platinum to apply a certain effect only to a certain area of the frame? Like: creating four dots on the image and clicking on an effect and then the effect would be applied to the area between those four
• Music Maker

  2 answers, most recent on 4/3/2023

  RE: [Solved] Unable to preview VST
  @Campbell-McMahan Hi, Have you selected an ASIO driver in the Program Settings? And, have you armed the track for MIDI REC? John CB
• Off topic

  163 answers, most recent 2 hours ago

  RE: Magix support has not responded to support tickets for months
  @Tom_Sp @David-Stromski Hi He will probably contact you here in the forum. Stephen Forum Moderator
• Music Maker

  3 answers, most recent on 8/15/2023

  [Solved] Can not line up my vocals between the squares.
  Hi, I'm having a couple of issues with music maker 2024 version update, which I didn't have with 2023 version. The first one is > The play line on the grid is way behind what it is playing. The second one is > I can no longer line up my
• Movie Studio

  32 answers, most recent on 10/29/2023

  RE: [Solved] blip/hiccups at start
  @john-x Hi John. Are we talking audio only or visually as well? I would always fade in a start, even if it is just a few frames. A sudden increase in volume from nothing can often cause a distortion in audio. For the same reason, never butt join two
• Video Pro X

  46 answers, most recent on 5/14/2025

  RE: [Solved] VPX16 plays Sony XAVC with no sound
  @johnebaker @Marc-Goder @AAProds @CubeAce @Gid Hi Guys,I think I have determined how/why some of you can play these XAVC files with audio and others can't. While you profess that you have never installed K-lite (and I believe you) you have installed
• Music Maker

  2 answers, most recent on 10/24/2023

  [Solved] Soundpools & Producer Planet ???
  Hi, I purchased the Soundpools yearly subscription. I noticed on Producer Planet there are selections out there not coming up in my Music Maker 2024 Soundpools. 1. Does the Soundpool subscription include ALL selections from Producer Planet? Example
• Movie Studio

  7 answers, most recent on 12/4/2023

  RE: [Solved] Drag and drop from Edit/Preview window only works sometimes
  @Ian-Schwartz Hi, In your image, is that a preview from the Media or is that the clip on the timeline? In MEP2022, if it's the preview from the Media pool and you have put trim in/out points, dragging from the preview window works. However, if you
• Video Pro X

  2 answers, most recent on 3/29/2023

  RE: [Solved] Why won't Vegas Pro 20.0 Work Without Crashing or Rendering Properly?
  @Jill-OBrien Hi, sorry wrong forum, copy & paste your comment here, the Vegas forum https://www.vegascreativesoftware.info/us/vegas-pro-forum/
• Music Maker

  4 answers, most recent on 12/15/2023

  [Solved] Loops Unlimited Not Working
  Hi,I purchased the Music Maker 2024 bundle with Loops Unlimited.When navigating to subscriptions it shows Loops Unlimited as "Purchased" but when I navigate to the store all sound collections have a price and ask me to purchase them.I have tried
• SOUND FORGE

  8 answers, most recent on 1/20/2026

  RE: Sound Forge 365 activating and registering
  @emmrecs Hi Jeff, Thank You for your reply. How can I request for a refund?
• Movie Studio

  2 answers, most recent on 6/26/2023

  [Solved] Does Magix MEP2016 Allow Web Cam Capture?
  Hi Gang - Greetings to John CB, and everyone (hope all is well) I'm using Skype to record some video interviews. The problem is that Skype has eliminated the Split Screen feature, naturally making many people very unhappy. Aside from choosing a
• Music Maker

  8 answers, most recent on 3/3/2023

  RE: [Solved] Program reacts very very slow
  Hi, It was a background program, to be precise, TextExpander was causing all that problem. Thanks for your Help.
• Movie Studio

  2 answers, most recent on 2/16/2024

  RE: [Solved] Frame around Preview Editing Screen
  @Xenofex2 Hi George . . . . Effects/Movie Settings/and then tick ‘show screen in preview monitor’ that this will automatically set it to whatever ratio I am working in, in this case 5:4? . . . . This will put an overlay on the preview monitor
• Movie Studio

  One answer, on 5/11/2026

  [Closed] CRM files
  Hi.I use Vegas pro for about 10 years. Since 2022 i use Canon R5C. Why not provide yet suport for editing CRM files??
• Movie Studio

  4 answers, most recent on 11/26/2023

  RE: [Solved] Does Movie Studio include also Photostory Deluxe Functionality?
  @Giorgio-Pranzo Hi, Yes and yes. The only thing that PhotoStory has that Magix Movie Studio Platinum/Suite (MMS) does not is the fx panel that you can open when the Preview Monitor is in full-screen. However, MMS doesn't need this as it has movable