• Movie Studio

  2 answers, most recent on 4/5/2024

  Codec
  just bought the download edition of movie edit. Somehow the online activation for the codec MPEG-4 fails every time tried it. It won't activate online. Where can I get this codec? Please help.
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @Can-Dive Having normally both programs is why I often upgrade MMS more frequently than VPX as any additional extras are also ported across to VPX and often also across to Vegas. If they aren't I still have them on MMS. Also if there is a annoying
• Other products

  18 answers, most recent on 1/1/2024

  RE: New AI program by WinxVideo on presale with discount.
  @emmrecs Hi Jeff. It seems it does a lot more than I posted. It's a stand-alone rather than a plugin but really I don't mind that for the purposes I have in mind. We have till the end of January to get the discount. Also for those that missed out on
• ACID

  2 answers, most recent on 9/6/2024

  RE: Post virus help for using Acid Pro 7
  @matthew-j You can try to reset the program settings. Hold CTRL and SHIFT and double click on the program icon to start Acid. Keep holding CTRL and SHIFT until a small window appears that will ask you if you want to reset the settings. Windows also
• Music Maker

  One answer, on 7/23/2024

  Problems downloading the Loops Unlimited pack
  Hello to all Magix audio experts! My name is Victor, I'm from Portugal and I bought Music Maker 2025 Premium online, with the Loops Unlimited pack (annual).  I received the coupon to access the pack of loops and samples, but I'm almost at the end of
• Video Pro X

  3 answers, most recent on 3/11/2024

  RE: How to add and edit metadata to an mp4 movie in Video Pro X 15
  @lauriemessage Hi . . . . Someone advised we find out about using metadata . . . . What did they suggest using this for ?.... If piracy is a concern, then items such as Copyright notices, randomly placed barely visible 'Easter eggs' or logos which
• SOUND FORGE

  10 answers, most recent on 2/20/2024

  RE: Audio studio 17 serial number not working
  You may want to try deactivating Sound Forge AS 17 on the PC you are having trouble with. Then reactivate. To deactivate SF on a PC online, log into the Magix Service Center> My Products. Choose your product, select "Show More Details" and choose
• Movie Studio

  7 answers, most recent on 7/15/2023

  How do I auto generate subtitles on Magix Movie Edit Pro?
  I have also heard of an online service, I have two feature documentaries which need subtitles.
• Off topic

  One answer, on 10/15/2023

  Kahteen kertaan maksamamme laskunne
  Invoice: Invoice no. : Confidential data removed by Moderator I accidentally paid your invoice no confidential data removed by Moderator twice: with Visa and online banking. How do you want it done? Will you refund the extra payment or return it on
• Photostory

  One answer, on 12/17/2023

  Have I got the latest update/patch installed
  After testing both the 2023 and 2024 versions and not liking them I reinstalled Photostory 2022. Looking at the version installed which is 21.0.2.120 I have a feeling that when I had it last installed it was a later version than this. I downloaded
• Movie Studio

  2 answers, most recent on 2/19/2024

  Licensing issues
  I have Movie studio 2023 platinum, a full version that reminds me every time i open the program whether i tick the box or not??? however, regardless of what i do, i cant import or export anything due to licensing issues. i cant find a useable answer
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  @Iris-Willis Hi, I asked in MS Edge how to convert HEIC files to jpg. The first answer was here. To manually convert HEIC photos to JPG, use the Files app on your iPhone or iPad. Create a new folder, copy and paste the photos from the Photos app
• ACID

  5 answers, most recent on 8/6/2022

  RE: [Solved] Audio renders are coming out very low, when rendering to .WAV or .mp3?
  Hi @Phillip-Dav - 5.1 projects need to be rendered to separate files for each channel which are then composited in to a 5.1 video stream. From the online help. "Rendering a surround project creates six mono files (AIFF, WAV) or a single 5.1-channel
• Movie Studio

  One answer, on 5/29/2024

  Registrierung des MP4-Codec funktioniert nicht
  Hello, I purchased Video Deluxe 2022 from a retailer, installed and registered it (Windows 10 Home, Build 19045; x64-based PC with a 2010 Core i5). Unfortunately, I am unable to use the software properly because I can't download the MP4 codec (error
• Photo & Graphic Designer

  3 answers, most recent on 7/2/2024

  Text Tool Freezes the program for about 5-7 minutes
  So, I've been using Xara Photo and Graphic Designer for about 20 years. Updating as they come along. I never had an issue. I couple of years ago I started having an issue with the program freezing or crashing for about 5-7 minutes on startup as soon
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  Hi, sorry I missed that, please find attached the correct link. https://drive.google.com/file/d/1aZtahr00CZ14SxCg94tJj7jPQR1vf4fL/view?usp=sharing https://drive.google.com/file/d/1pCimH9rceSNvKUY3h9vfmwEc0wuVmPi-/view?usp=sharing Below are the 2 MVP
• Movie Studio

  2 answers, most recent on 5/31/2023

  RE: Deactivate computer
  @Martin-Petersson Magix products can be deactivated online in your customer account at Magix.com
• Web Designer

  8 answers, most recent on 6/3/2022

  RE: [Solved] Error Message when trying to access Local Designs Gallery
  Hello. In fact, this was caused by my Norton antivirus software. All I had to do was temporarily disable my Norton antivirus and firewall. All fixed now! I have access to the Online Content Catalog, and I was able to change my website colour theme,
• Web Designer

  12 answers, most recent on 5/31/2022

  RE: [Solved] Switching Website Designs in Xara Web Designer Premium v. 19
  Hi there. I did contact Magix and it turns out it was my antivirus program. All I had to do was temporarily disable my Norton antivirus and firewall. My access to the Online Content Catalog is now restored! Thank you everyone!
• Web Designer

  8 answers, most recent on 6/3/2022

  [Solved] Error Message when trying to access Local Designs Gallery
  Hey there. I'm using Windows 10 and running Xara Web Designer Premium v.19. When I click the Local Designs Gallery tab, and open the folder Websites, it gives me "+ more online" - I click on that - it opens a screen - and then I get this error
• ACID

  5 answers, most recent on 5/30/2022

  [Solved] Invalid authentication code
  Hi, I have just tried to use ACID Express 7 on my old XP machine, and was prompted to register the product online. I was unable to connect to the online server so used the fallback option given as Customer support. This generated an automatic email
• Movie Studio

  2 answers, most recent on 4/22/2022

  RE: [Solved] No access to online content?
  @LongJohnSliver Hi and welcome to the forum. As the message says: . . . . This section is available exclusively to subscribers of . . . . ie access to the Online content is only avaialable if you have a valid Subscription, if you purchased the
• Movie Studio

  2 answers, most recent on 4/22/2022

  [Solved] No access to online content?
  Today when I fired up my (Sony) Movie Studio Platinum (v13.0), it offered me an upgrade to Movie Studio Platinum (v2022) which, as I originally bought the application 9 years ago, I figured was 'about time.' That was this morning. Here I am, 10
• Music Maker

  4 answers, most recent on 4/14/2022

  [Solved] Help: Cannot add new soundpools
  I am relatively new to the Music Maker program but have never encountered this issue before and haven't been able to find a solution online. I've bought multiple soundpools (from Producer Planet), some of which I have successfully added and used