• SOUND FORGE

  6 answers, most recent on 3/28/2025

  RE: Registration error: "The activation code is not valid"
  @KamChuen-Lai Welcome to the Magix user to user forums. Assuming you are using Sound Forge for MAC and are trying to activate the product on a MAC computer, please be aware that the software will not run on any recent version of OSX since it is now
• Other products

  One answer, on 10/1/2025

  RE: [Closed] Using Vegas Pro. Not in List-Got this email "free welcome gift"
  @Buystockinfun . . . . trying to understand why Vegas pro isn't listed anywhere including in the forum section under video . . . . Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later
• Samplitude

  5 answers, most recent on 10/24/2024

  RE: Open template VIPs more quickly?
  @Daz_Harris Hi, I suggest that you join and post this question on the dedicated Samplitude Pro Forum. John CB
• Video Pro X

  One answer, on 7/1/2025

  RE: [Closed] Upgrade
  @Bernt-Hansson Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There
• Other products

  One answer, on 3/10/2025

  RE: [Closed] DVD Arcitect 7
  @Shohei-Shida Hi and welcome to the forum - albeit the wrong one. DVDA is a Vegas product and have their own forum - link is at the bottom of this page. I would suggest you post your question there This topic will be closed. John EBForum Moderator 
• Movie Studio

  12 answers, most recent on 12/22/2025

  RE: SPLIT WHILE PLAYING WITH LETTER T
  @Aamer-Bader Hi . . . . while running the video T key isnt cutting the video - pls guide what to do . . . . As you have already been advised cutting, while playing the video, using the T key is not possible. If you do not provide answers to the
• Movie Studio

  One answer, on 12/19/2024

  RE: Installation Manager keeps pausing
  @RUSSELL-KASTNER Hi Russell, ....I've been trying to download the 1GB installation file but it keeps pausing.... Question, which installation version of Video Deluxe do you want to download? Best wishes,Rob
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @Reyfox  As in this instance I have allowed this topic toun 'off topic' the questions / statements being made do show how features could be promoted/demonstrated more in the product pages on the Magix Website. . In @Gid's case a valid question has
• SOUND FORGE

  13 answers, most recent on 8/8/2025

  RE: Can't register SF-7b even with the key
  @bzan Maybe it's caused by some incompatibility with a modern Windows system? Have you tried to set compatibility mode for the program to Windows 7, Vista or Windows XP? If you can install and register it fine inside a virtual machine with Windows
• SOUND FORGE

  3 answers, most recent on 7/29/2023

  [Solved] How to activate on multiple laptops - soundforge 365
  I go back and forth between 2 laptops. Is there any way to get soundforge 365 on both without buying another full license? That seems stupid. I get why they do it, but still. If there is not a way, then my second question is: are there limits to how
• Music Maker

  3 answers, most recent on 2/3/2024

  [Solved] Reinstalled, where to find prepurchased soundpools ?
  Hello, I just reinstalled windows and then music maker premium 2023. Then that updated to 2024. There were some sound pools installed but no where near all the ones I have purchased. The ones preinstalled were in oog format and I wanted them in wav
• Photostory

  30 answers, most recent on 2/25/2025

  RE: How To Add Audio To Photostory Deluxe 2021 Slideshow
  @Robert-Madison Hi Please do not duplicate post the same question. EDIT: I will delete your other post, here is my response I originally posted in the duplicate question:- To add your own music to your slideshow you can either use: Windows
• Music Maker

  8 answers, most recent on 9/14/2023

  [Solved] What should volume be set to when finalizing songs?
  Hi everyone, Finished my first song. I have 6 tracks and they all set to same volume (midway (50%) using the volume slider on the left of the tracks). My question is now that I am ready to publish it, what should the volume be set to each of the
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  RE: SF11 is stable - SF13, 14, 16 fail.
  @WhyB In addition to @SP.'s request, it would help if we know more about your computer specification, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) you
• Video Pro X

  One answer, on 2/26/2025

  RE: [Closed] Best Computer Specs for Editing Vegas Pro 15 & 22
  @Dean-Walker Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there This topic
• Movie Studio

  3 answers, most recent on 2/27/2026

  RE: MPEG4
  @David-Thompson2175 In addition to the information Al, @AAProds, has asked for . What is the specification of your computer system including Windows version, see this topic for what is required and please quote processor and graphics card make/model
• SOUND FORGE

  16 answers, most recent on 3/18/2026

  RE: Registration issues with Sound Forge 11
  @Relayer74 Please do not post any confidential information in the forum, I have hidden your comment. in addition to @emmrecs comment, confidential information includes support ticket numbers, email address or any other contact details. From the
• SOUND FORGE

  3 answers, most recent on 12/15/2024

  RE: Cannot authorize Izotope RX
  Thanks emmerecs I was really not paying attention, I apologize for the really trivial question: all the serial numbers were in the Magix email after the purchase.... Thanks anyway for your support, everything ok, authorized with Isotope Portal by
• Movie Studio

  11 answers, most recent on 1/12/2026

  RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
  @SHANE-KOHUT Hi In add ition to @emmrecs comment "ntdll.dll" issues can be caused by drivers for, among other hardware items, the GPU. . . . . Nvidia 3080ti. . . . I have uploaded the latest drivers . . . . There is an issue with the latest 591.xxx
• ACID

  2 answers, most recent on 9/1/2025

  RE: Zukunft von Acid
  @chrisdam Welcome to the Magix users forums. There are no Magix staff present here. The only method by which you can receive any sort of answer to your question is if you send it in an email to infoservice@magix.net. JeffForum Moderator Google
• Other products

  5 answers, most recent on 9/30/2025

  [Solved] Independence Pro 3.5
  I purchased Independence Pro when it was originally Yellow Tools.  The software was originally 3.1 then you had to manually upgrade to version 3.3.  Somewhere down the line when the software was upgraded to 3.5 something went terribly wrong as I
• ACID

  8 answers, most recent on 9/24/2024

  RE: What is shopprocessgui.exe
  @David-El-Melky Welcome to the Magix user to user forums. Unfortunately, your first post is to a thread asking a very different question to the one you raise. Hence it has been hidden. Please start a new thread with your question and include as much
• Movie Studio

  5 answers, most recent on 5/11/2026

  RE: Improve video quality with AI
  @Alfns Probably one of the better sites to get information from and try out for free is Topaz Labs, There is a complete set of questions and answers at the base of the page in the link. It does state results can vary. Ray.
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  @Apollo89x Hi . . . . So why would MS set every single new import to that name, (unless it's a technical bug) .. . . That is what we are trying to determine, however to do that we need answers to the questions that have been asked ie : What is the