• Music Maker

  3 answers, most recent on 3/24/2023

  [Solved] MIDI No Recording device detected
  I have a Casio CDP-220R. I have used midi-ox to check it is properly connected to the computer (input and output). I have just got Music Maker Plus and it recognises the device so I have selected it. However, when I press record, it says "Recording
• Movie Studio

  31 answers, most recent on 8/9/2024

  RE: No Audio in preview after one hour of clip
  @Richard-DeVito If it's not too big, I'd suggest you put the file up on Google Drive (or other file-sharing site) for us to analyse. It's often the quickest way to either verify there's either a problem with the file or Magix, or whether it is just
• Photostory

  19 answers, most recent on 12/22/2024

  RE: Can't understand advice given by support team
  @JANET-NICOLAS Thank you for this latest reply, and I do understand the "problem of age". I'm 73, so not too far behind you! Instead of thinking about uploading a file, could you follow this tutorial - you can do it step by step - to give us an
• Movie Studio

  16 answers, most recent on 2/25/2025

  RE: ProRes422 question
  @Gid Hi Gid . . . . I suggested that earlier but @johnebaker knocked it back ... . . My apologies Gid, I was assuming (bad move), that we were dealing with a higher resolution, eg 4K UHD progressive video format.   . . . . I too have converted to
• SOUND FORGE

  3 answers, most recent on 1/6/2024

  RE: Offline download
  I got them backed up. Thanks for your help. Thanks for the welcome too.
• Music Maker

  8 answers, most recent on 6/25/2024

  RE: Technical problems in the MIDI editor.
  I am getting this same problem now it only appeared yesterday. There always seems to be too many bugs with magix, you get in a rhythm making tracks it crashes, or midi doesn’t work right, it’s so frustrating I guess you get what you pay for maybe
• Movie Studio

  15 answers, most recent on 10/7/2024

  RE: MEP 16 Pro Plus - Compatibility With Discounted Package 'AI Plug In's
  @AAProds Hi Al . . . . Prodad Newblue Essentials "Sharpen. . . . . I too have it installed, however it is not activated, it is limited in its options. @me_again Hi Andy . . . . Prodad Newblue Essentials "Sharpen". . . . AFAIK ProDad has nothing to
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  @SP. The ASIO driver does appear, but it crashes with that too.. Only now in the examples I've shared it's been missing. I have uninstalled and installed and refreshed and wiped my pc..Took off all programs, put in safe mode, installed magix as the
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  Thanks, Rick. Yes, unfortunately, we can definitely eliminate the audio interface as the cause. Good point. @SP. mentioned the legacy encoder earlier in this thread, but I hadn't tried it yet as I was getting errors in other applications, too. Or so
• Movie Studio

  11 answers, most recent on 11/8/2024

  RE: Lost transitions when Upgrading from 2019 Premium to 2025 Plus.
  @elModo7 Glad it's sorted, now all you've got to do is use it. I know there are people on this forum that rave over Boris but I'm afraid all I do is rave at it; it's a bit too faffy for me. Maybe one day I'll sit and explore in detail what's so good
• SOUND FORGE

  4 answers, most recent on 5/21/2024

  How do I reduce the file size with Sound Forge 14 please?
  I've extracted audio from a skype call and the file is monstrous - 125 mg - too big to upload to my website. How can I reduce the file size with Sound Forge 14 please?
• SOUND FORGE

  10 answers, most recent on 2/17/2025

  RE: Can SF 7 be uninstalled and reinstalled?
  UPDATE: I took the plunge and uninstalled and reinstalled SF-7 from my archives. Installation OK and the program works. But MP3 rendering is still blocked. I don't think I can fix it. Solution as proposed at the beginning: edit with SF and render
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  I tried several online solutions for that crash log..thats why I am here @johnebaker. Revo Uninstaller, CCleaner, and Nirsoft's RegScanner. Even went into the registry myself and spent hours to find the direct codes and deleted them. Reinstalled
• SOUND FORGE

  10 answers, most recent on 2/17/2025

  Can SF 7 be uninstalled and reinstalled?
  I have been using SF7 for years, especially for editing. I started with SF5 from an installation disk, which I have, along with its SN. I received a complimentary free upgrade to SF7 from Sony a few years later. I have that SN too. Could I
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @AAProds @CubeAce Just to clarify, this isn't really an exercise in pricing; but cost savings. Certainly, the price of VPX is too high currently and it should be reduced. The consumer editor market is very competitive, so Magix doesn't have much
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  I mainly use ASIO4all as my audio driver for all "in the box" recordings in SMS (Drum Sampler/ synths) I did try the Magix Low Latency driver....crashed with that too. If I'm recording guitars.....i use a Boss GT-1000 which acts as a recording
• Movie Studio

  90 answers, most recent on 1/13/2025

  RE: Slideshow-Reducing photo length merges Audio track
  @johnebaker @browj2 Thanks for the feedback regarding the differences between Photostory and VPX/MMS. I didn't expect that they would use Track 4 for Photostory and Track 5 for VPX/MMS as the default for the audio track. Also, having a different
• Other products

  5 answers, most recent on 8/12/2023

  RE: [Solved] Trouble with Codecs. I ordered one a week ago, but it's not working.
  @Afrikitty Welcome to the Magix user to user forums. First, I hope you are aware that Movie Edit Pro MX is now a very old product, initially released about 2010 I think. So, it is more than possible it will not run successfully under any recent
• Audio Cleaning Lab

  6 answers, most recent on 11/24/2025

  [Solved] Install Audio Cleaning Lab 2016 on new PC
  Please help. I want to install my old Audio Cleaning 16 program on my new PC. I do not have it on any other devices (the desktop I had it on 'died' years ago).  It tells me 'Too many installations, contact Magix support'. (I have the original CD and
• Movie Studio

  19 answers, most recent on 7/22/2024

  RE: Video gets distorted when opened in Movie Studio 2023
  @Gid Hi Gid Thanks for the info. I, too, went back and retested with new versions and the DAR is in the Metadata - I am now curious as to why the first one I made had no DAR line/value present  Why does this one import correctly ! John EB
• Music Maker

  19 answers, most recent on 12/22/2023

  RE: Cant' get the Midi to fully connect with software
  Okay, so I did that too and nothing has changed.😬
• Off topic

  163 answers, most recent one hour ago

  RE: Magix support has not responded to support tickets for months
  @Gr8fuldan Hi . . . . everyone keeps saying to log into your account. . . . thus I forgot my password. I put in for a change of password under forgot password and got no email back. . . . . You wouldn't, the email is sent to the old address with
• Other products

  One answer, on 2/14/2026

  [Closed] Vegas Pro 23 HDR video rendering
  Good lordt why is HDR rendering so damn hard....That aside and to get to the point, and yes I've tried googling, and yes my monitor is OLED. Pretty sure I've done everything rightHDR mode is set to HLGPixel Format is set to 32 bit Full RangeAces
• Movie Studio

  5 answers, most recent on 3/11/2025

  RE: Crackling/popping noises in exported video audio
  Hi and welcome to the user to user forums. First, make sure the volume isn't clipping for the output by turning on the limiter on the output volume slider of the audio mixer. Internally the volume will not clip when played but could be too hot for