• ACID

  13 answers, most recent on 2/20/2026

  RE: Acid Music Studio 11 Fails to run.
  Heres what the last report states:- SourceACID Music Studio 11.0 SummaryStopped working Date‎19/‎02/‎2026 14:39 StatusReport sent DescriptionFaulting Application Path:    D:\Music\ACID11\musicstudio110.exe Problem signatureProblem Event Name:  
• Video Pro X

  One answer, on 12/16/2025

  [Closed] Technical Issue – VEGAS Pro 16 not opening after Windows update
  Hello I own a permanent license for VEGAS Pro 16 (VEGAS Pro 16.0). After a recent Windows update, the program no longer opens. It freezes at the “Creating windows…” loading bar and never progresses. System details: • Device: HP OMEN 15-ce0xx •
• Music Maker

  4 answers, most recent on 5/20/2023

  [Solved] Phoning home constantly fails
  When starting MusicMaker, it constantly fails to connect when phoning home. I have to start the program sometimes 5 or 6 times before it makes a connection. If the connection fails, the error isn't handled, apparently, at all and the dialog box just
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  @CubeAce @Can-Dive @johnebaker Hi, I got an iPhone HEIF from a friend, he has the latest updates on his phone. Neither MMS nor VPX will read this file or show a thumbnail but VP22 will. (it does recognise it in the msg as .heif tho not .heic like
• ACID

  13 answers, most recent on 12/31/2024

  RE: My Acid 11 Error code 14
  @Gunter-Bubleit What doesn't work? Are you getting an message entering your serial number in the website above? Are you getting a different installer than Acid 11? If you only get a Vegas Installer then you have the wrong serial number, like the
• Video Pro X

  68 answers, most recent on 3/27/2024

  RE: codec cost
  @terrerad I still find it strange that my files I am able to import into VPX14 without issue. Looking at your MediaInfo and mine, there is no difference expect frame rate. So I thought I would try one of the 23.97fps videos, and they went without
• Music Maker

  11 answers, most recent on 3/26/2025

  RE: bought a soundpool and cant get it on to my music maker..
  I did record onto track.. but when played back nothing was there... Why are they selling acid loops packs if they don't work the same way? im not sure if its acid loops or not.. cant remember.. This is just too much faff for my liking... I used
• Movie Studio

  3 answers, most recent on 7/14/2024

  RE: Movie Studio Platinum Upgrade from Using Movie Studio Platinum 14
  Hello,I had gotten an email about upgrading to the new 2025 edition of Movie Studio Platinum. And I had been using the Vegas Movie Studio 14 which I got in like 2017 or 2018. I am a little overwhelmed by how this is laid out. I have even tried to
• SOUND FORGE

  7 answers, most recent on 4/9/2026

  RE: Ozone elements says serial # wrong
  @Paul-Gaunt In addition to what @SP. has quite correctly written, please be aware that Sound Forge is now manufactured by BorisFX so all support requests should be directed to them. However, it is likely that the confirmation of purchase email you
• Video Pro X

  32 answers, most recent on 1/18/2025

  RE: "Missing" audio in VPX16
  @emmrecs Hi Jeff. I have only ever seen the 'Restore original sound' come up as an option if the sound track to a video clip had previously been cut away from the video portion of the clip first. Found by right clicking on the video portion of a
• Video Pro X

  12 answers, most recent on 12/12/2023

  Crashing in video proX14
  Hi, Please advise and support me with the following. While making the film, I had a crash message all the time, but somehow, I finished the movie with a length of 45 minutes. Now I'm trying to export the file, but there is no chance the program
• Other products

  One answer, on 1/15/2024

  [Closed] Check & Tuning Registration
  Vegas Movie Studio 16 download included Check & Tuning. The SN provided does not work with the registration, error -14...SN already used.
• Other products

  One answer, on 1/14/2025

  [Closed] Vegas Pro 22. Deep Learning Module Installation!
  Well, I hope I'm in the right forum.As a long time legitimate user of Vegas pro (v. 14, 15) I just just bought VegasPro 22. When I installed the program from online and I tried the main features I really wanted (from the deep learning models , the
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  @browj2 transport controls in VPX14 The TTS interface in Vegas Pro    
• Video Pro X

  46 answers, most recent on 5/14/2025

  RE: VPX16 plays Sony XAVC with no sound
   I was curious to determine if there was an issue with VPX16 since others were able to play the files on previous versions of VPX. Now we know there is no inherent problem with VPX16 as it pertains to this media type. @Can-Dive I'm not installing
• Rescue Your Videotapes!

  35 answers, most recent on 7/16/2025

  RE: Geen geluid bij overdracht VHS-band
  @MV650, Hallo Marc, Hier zit volgens mij de kneep. U hebt geen realtek audio output. Deze hebt je volgens mij nodig om audio uit te voeren. Ik ga voor u verder zoeken. 😉 U geeft wel de specificatie van uw processor en gebruikte Windows versie. Maar
• Photostory

  4 answers, most recent on 11/3/2024

  RE: import.
  @garfen Hi I do not have any CR3 files to confirm whether they will import or not, have you tried importing one? If so, what error message do you get if it will not import? The reason for using the Canon Digital Photo Professional software to
• Movie Studio

  19 answers, most recent on 8/10/2024

  RE: Movie Studio Keeps Crashing/Not responding
  @Gid Hi Gid . . . . Vegas - Movie Studio Platinum 14 etc . . . . Good point, if so, I agree there should be no interference between the core programs and MMS 2022 or later versions, . . . . So with - 'uninstalled all and reinstalled MSP 16 and seems
• SOUND FORGE

  8 answers, most recent on 4/25/2024

  RE: Sound Forge VST Plugins
  I discovered I could hide the ERA Clean-Up Assistant and ignore the problematic plugin. I also tried the pack with 17 - the opposite is true and all the other plugins in the pack crash the program. So SF14/15 is my go-to for now. Thanks for your
• Movie Studio

  3 answers, most recent on 5/1/2025

  RE: Soundtrack Style Module for Magix Movie Edit Pro 14 Plus
  Old Thread, but I'm not running Windows 10, this is an older system and only runs up to Windows 7, which is what is on it. Never did find the Soundtrack Styles, but I do have the older music/sound files that contain a lot of OGG files, and an
• Music Maker

  2 answers, most recent on 1/2/2023

  [Solved] Loading plugins purchased from MMM to Ableton
  Hello, please i want to use VST instruments which i ordered from MMM in ableton....but when i am trying to load them in ableton i have this error message for example this electric Bass   Please what is the problem? Thanks a lot    
• Music Maker

  3 answers, most recent on 5/22/2024

  RE: In File Manager resolution does not match - its too large
  @playoftheyear Hi Did you try any of the Override High DPI settings in the programs shortcut? Do make a note of the original settings, before trying these. John EBForum Moderator
• Movie Studio

  7 answers, most recent on 11/25/2024

  RE: Text outside of the frame
  I'm using Movie Studio 2025 Platinum and every time I create a mp4 file the "Text Scrolling" is outside the parameters of the video or the frame. While I'm making it, it's within the frame and the video image, but not after it's exported. Does
• Off topic

  4 answers, most recent on 10/29/2025

  RE: Tired of all the sales/upgrade emails from Magix
  @NotACat @emmrecs Greetings Jeff, I rarely receive emails from Magix, though I do see quite regular "pop-ups" advertising their products It's the opposite for me (UK). I receive loads of sales based emails from Magix but I've not seen a pop-up for a