• Other products

  2 answers, most recent on 11/16/2022

  [Solved] Update Notifier can't be uninstalled
  This is for Update Notifier 3.0.0.50. I've been trying multiple times to update Update Notifier and it keeps telling me that it can't remove the old version, because I deleted the old installer on accident. It gives me a pop-up saying "The feature
• Music Maker

  8 answers, most recent on 5/26/2025

  Customer Support
  First off I bought the full year subscription for the Music Maker, but recently (on 3 different computers) The Magix Music Maker will crash all the time, then its a 5-10min restart of the program. I have lost a few songs this way and it has become
• Video Pro X

  7 answers, most recent on 9/22/2023

  RE: Royality Free music
  @johnebaker @paulsweigert To add to John's comments. Here is a link to the Producer Planet website relating to the cost of royalty associated fees from their site as well as the terms and conditions. But As I said, YouTube have a huge library that
• Music Maker

  8 answers, most recent on 9/15/2023

  RE: Old soundpools commerical licensing.
  @Patrick-Fox The easiest way is to search on Google "soundpool dvd collection 17" site:producerplanet.com I have looked, but unfortunately they are out of stock.
• Movie Studio

  7 answers, most recent on 11/14/2023

  RE: Just installed Movie Studio 24 - cannot open .MOV files
  @ralph-m4479 Right at the present moment I can't think of anything but I apologise I should have remembered to mention not all .mov files play well on MMS for me. This one does But this one doesn't The App that gives the info in the pics above is
• Movie Studio

  69 answers, most recent on 4/9/2024

  RE: VHS captures, video "washed-out"
  @Can-Dive I was not aware of this 4:3 vs 5:4 issue. Do you know if this problem exists across different video editors? For example, to your knowledge, does Vegas Pro have this issue? I couldn't say. We do have a few Vegas users here though so they
• Movie Studio

  80 answers, most recent on 2/12/2024

  RE: no audio for mov files
  @Former user Excellent. Here is your codec list with your unique entries highlighted. https://drive.google.com/file/d/1x--8_To6OAN0zdB2Ksp_QK6caaqLi8g-/view?usp=sharing I'd put money on the LAV decoders being responsible. The question is, how did
• Movie Studio

  13 answers, most recent on 9/15/2023

  MMS/MEP will not import this MP2 Audio
  Gday gang, Any ideas on the MP2 audio for this video not importing into MMS and MEP? I've tried MMS 2024 and MEP 2021. When I convert it to AAC and it imports
• Movie Studio

  4 answers, most recent on 9/9/2023

  RE: How do I put an arrow in a clip?
  Thanks. I don't have any arrows in the Templates tab for some reason. I Googled and found some .jpg and .png ones and brought them into MEP and manipulated them for size and orientation.
• Movie Studio

  23 answers, most recent on 8/21/2023

  RE: HEIC Photos
  Gid's HEIC crashed here too. I sent my crash log with a link to Gid's post so they can see the Google Drive link to the image.
• Movie Studio

  34 answers, most recent on 11/26/2025

  RE: MP4 audio going out of sync
  @ron-griswold If you could give the exact specs of this a very "bare system fully updated" That may prove to be extremely useful. Never confuse the ability to play a file back successfully on any given machine with the ability to edit it. They are
• Movie Studio

  41 answers, most recent on 2/6/2025

  RE: How to fix or smooth de-interlaced content?
  @jak.willis But if the content was broadcasted deinterlaced, how can it be fixed? As I said in post 2. Try exporting it as MPEG 2. It will be re-interlaced. Whether that will actually improve the viewing experience, only you will be able to
• Movie Studio

  5 answers, most recent on 6/13/2025

  RE: [Closed] Import MP4 problems
  @Billy-Green8845 Billy, you may have been caught in-between versions: you trialled Magix Movie Studio 2025 but when you went to buy it, the system updated it to Magix Video Deluxe (same (updated) program, new name). Regarding your MP4 problem, the
• Music Maker

  21 answers, most recent on 12/21/2024

  RE: Old soundpools and general questions
  Sorry for the late reply, folks, spent most of my time off yesterday trying to get those sound pools to work. @Brad-Markel Hi . . . . copied them from the network into a folder called "C:\MagixSoundPools" . . . . Putting user folders in the root of
• Movie Studio

  8 answers, most recent on 10/23/2023

  RE: MXMPEG2 Error 0110: no media decoder found
  @Jane-B You shouldn't have any trouble opening your raw iphone videos in MMS. The files from Google Photos are encoded VP9, which I can't open here without conversion. For the floor, is anybody having any luck opening VP9 codec files either with MMS
• Video Pro X

  One answer, on 12/29/2023

  [Closed] Using SSML in Text-to-Speech (TTS)
  Hi all, I'm using Vegas 21 365 and need some guidance. I've tried searching Google and YouTube but can't quite find what I'm looking for. Does anyone know of any tutorials on how to use SSML in Vegas' TTS? I've found tutorials for other platforms,
• Music Maker

  5 answers, most recent on 7/12/2023

  RE: unresponsive windows 11
  Thanks SP for responding, had to google how to disable it however its already off. Any other suggestions ?
• Movie Studio

  23 answers, most recent on 8/21/2023

  RE: HEIC Photos
  @me_again Hi, 2024 is the same as 2023 with my HEIC files, loads then crashes before showing the image This is the HEIC file i used https://drive.google.com/file/d/1Lfi4HPz5Bdt6b5HCu6P-Xh3uwjLCpWxk/view?usp=sharing
• Movie Studio

  One answer, on 10/2/2025

  RE: no puedo visionar los ficheros .MOV en el Magix de luxe 2018
  @VICENTE-AHISGAVALDA Google translate:- Hola Necesitamos más información para diagnosticar el/los problema(s): Las especificaciones de tu sistema informático, incluyendo la versión de Windows y la versión del programa. Consulta este tema para saber
• Movie Studio

  34 answers, most recent on 11/23/2022

  [Solved] Update Patch to 22.0.3.167
  Greeteings all, Just tried this update and there seems to be a major problem with the installer (similar to as posted by Jeff @emmrecs here https://www.magix.info/us/forum/patches-movie-studio-and-video-pro-x-2022-10-18--1307719/#ca1818842 for the
• Music Maker

  6 answers, most recent on 7/28/2023

  RE: Recording problems. Music playback starts skipping when recording.
  @Jeremy-Russell You want me to look up M-Audio on Google for you? Why can't you do that? John CB
• Movie Studio

  7 answers, most recent on 7/7/2024

  RE: Movie Studio 2025 Suite and Stereoscopic 3D
  @mikeb1955 I'm sure someone will correct me on this - Google - Vegas movie studio It was a scaled-down version of Vegas Pro. It was developed by Sony for its first 13 versions. It was sold in Sony's larger 2016 sale of much of its creative software
• Movie Studio

  80 answers, most recent on 2/12/2024

  RE: no audio for mov files
  @sksoon Hi Can you could make a video clip available for us to test and verify - about 15 - 30 secs long and with audio recorded in it. Upload to somewhere like Google Drive, OneDrive or Dropbox and share the file f'or anyone with the link' and post
• Video Pro X

  27 answers, most recent on 3/28/2025

  RE: .mov file is disappearing over time
  @Joshua-Burner Hi Thanks for the example video, I assume you have not uploaded the original .MOV file as @Gid has asked for, due to it being a purchased video file and the licensing stops you sharing the file with us. Download and install MediaInfo