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  • Movie Studio
    40 answers, most recent on 11/16/2020
    RE: No sound for Intro/outro clips
    @FL612 Hi . . . .The only problem, is about intros/outros bought from Magix. I cannot hear the sound. . . . . Assuming you cannot hear them on the timeline as well as the preview, check that the audio files exist in the following
  • Movie Studio
    40 answers, most recent on 11/16/2020
    RE: No sound for Intro/outro clips
    @johnebaker Hi John. Francois stated earlier that the clip plays sound in the timeline. It seems that only the bought intros outros from the shop are causing the problems. Ray. @johnebaker Hi John. Francois stated earlier that the clip plays
  • Movie Studio
    40 answers, most recent on 11/16/2020
    RE: No sound for Intro/outro clips
    @FL612 Looking at your screen shot, I am confused. In the preview window, you say that this is your project and that you can hear the audio, which I presume means the Intro audio. However, looking at the timeline where the Intro is located, I don't
  • Movie Studio
    40 answers, most recent on 11/16/2020
    RE: No sound for Intro/outro clips
    @johnebaker Hi John. Francois stated earlier that the clip plays sound in the timeline. It seems that only the bought intros outros from the shop are causing the problems. Ray.
  • Movie Studio
    40 answers, most recent on 11/16/2020
    RE: No sound for Intro/outro clips
    @FL612 Hi . . . .The only problem, is about intros/outros bought from Magix. I cannot hear the sound. . . . . Assuming you cannot hear them on the timeline as well as the preview, check that the audio files exist in the following
  • Movie Studio
    40 answers, most recent on 11/16/2020
    RE: No sound for Intro/outro clips
    @FL612 Hi Franois. Sorry for any confusion. The word audio is the same as saying sound in the context of my last sentence. I can not account for why your system can not play sound when playing a clip using the play button on an intro or outro. It is
  • Movie Studio
    40 answers, most recent on 11/16/2020
    RE: No sound for Intro/outro clips
    @FL612 1- With the Intro on the timeline, please show a screen shot of the timeline that includes all tracks that have objects and the track header. 2- If you can hear the preview, you should be able to hear the music once on the timeline. 3- If
  • Movie Studio
    40 answers, most recent on 11/16/2020
    RE: No sound for Intro/outro clips
    @FL612 With the Intro on the timeline, please show a screen shot of the timeline that includes all tracks that have objects and the track header. If you can hear the preview, you should be able to hear the music once on the timeline. If you put an
  • Movie Studio
    40 answers, most recent on 11/16/2020
    RE: No sound for Intro/outro clips
    @FL612 Hi.Franois. I'm not sure what you mean. 1- I press play any selected intro / outro preview section, the clip plays along with the sound in MEPs' Editing monitor. 2- If I then import the same clip to the project the audio still
  • Movie Studio
    40 answers, most recent on 11/16/2020
    RE: No sound for Intro/outro clips
    @FL612 Hi.Franois. I'm not sure what you mean. I press play any selected intro / outro preview section, the clip plays along with the sound in MEPs' Editing monitor. If I then import the same clip to the project the audio still plays. Ray.  
  • Movie Studio
    40 answers, most recent on 11/16/2020
    RE: No sound for Intro/outro clips
    @FL612 Audio should be present when pressing play in any intro / outro as the video plays in the editing screen. Ray. Do you mean an audio software? Yes my audio volume in on, even with MEP! What do you mean exactly?
  • Movie Studio
    40 answers, most recent on 11/16/2020
    RE: No sound for Intro/outro clips
    No there's no sound about the intro/outro (in preview mode). But i can hear the sound when i preview a sound clip. Very strange! How to fix this? We are progressing...
  • Movie Studio
    40 answers, most recent on 11/16/2020
    RE: No sound for Intro/outro clips
    @FL612 Audio should be present when pressing play in any intro / outro as the video plays in the editing screen. Ray.
  • Movie Studio
    40 answers, most recent on 11/16/2020
    RE: No sound for Intro/outro clips
    @FL612 As I had asked before, other than the newly purchased intros, which other intros that we may have don't work for you? Did you download and install the additional content? Looking at your image, I don't see the intros folder that normally
  • Movie Studio
    40 answers, most recent on 11/16/2020
    RE: No sound for Intro/outro clips
    Thank you very much johnebaker, Now it works. You were right. I need to cut the video in two parts before to load the intro using the arrow. I am relieved. 😄 My sofware works fine. Finally, it was not a real issue. Last thing: can you check on your
  • Movie Studio
    40 answers, most recent on 11/16/2020
    RE: No sound for Intro/outro clips
    @FL612 As I had asked before, other than the newly purchased intros, which other intros that we may have don't work for you? Did you download and install the additional content? Looking at your image, I don't see the intros folder that normally
  • Movie Studio
    40 answers, most recent on 11/16/2020
    RE: No sound for Intro/outro clips
    @FL612 Hi . . . . i want to insert the intro by using the arrow (the insert command, if you prefer) of the icon, it doesn't work.. . . .and this is what i want to fix! . . . .   The insert arrow works fine here in Magix Video Deluxe v 20.0.1.73,
  • Movie Studio
    40 answers, most recent on 11/16/2020
    RE: No sound for Intro/outro clips
    @FL612 You cannot drag and drop an Intro onto a blank area. You have to drag the intro onto the first video clip which should be at the beginning of the timeline. The Intros work with this video clip. Alternatively, select the video clip and use
  • Movie Studio
    40 answers, most recent on 11/16/2020
    RE: No sound for Intro/outro clips
    @FL612 You cannot drag and drop an Intro onto a blank area. You have to drag the intro onto the first video clip which should be at the beginning of the timeline. The Intros work with this video clip. Alternatively, select the video clip and use the
  • Movie Studio
    40 answers, most recent on 11/16/2020
    RE: No sound for Intro/outro clips
    Sorry, it doesn't work. I think the problem is more than the sound, because i can't drag the intro clip into the timeline.
  • Movie Studio
    40 answers, most recent on 11/16/2020
    RE: No sound for Intro/outro clips
    Thank you for the following. In preview mode, I can't hear the sound of the intro clip but i can play the image. And i can't drag the clip into the timeline, even if there's a video. Very strange!  
  • Movie Studio
    40 answers, most recent on 11/16/2020
    RE: No sound for Intro/outro clips
    To use an Intro, you have to have something on the timeline, like a video clip. Do you have something? Show us the entire screen. Other than the newly purchased intros, which other intros that we may have don't work. John CB
  • Movie Studio
    40 answers, most recent on 11/16/2020
    RE: No sound for Intro/outro clips
    I don't know the file type. It's clips buy on the Magix Store, like sound clips. Those clips were working perfectly with my previous version of Magix Video. Why not now? Everything work great with the software, except those intro/outro clips.
  • Movie Studio
    40 answers, most recent on 11/16/2020
    RE: No sound for Intro/outro clips
    @FL612 Hi Franois. What is the file type? Which intro? This version of Magix can not take advantage of either of your GPUs and they should not be used. In settings \ Display options, try switching to Compatibility Mode (video for Windows) and in the
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