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@Galaxy Hi. You can manually copy and paste the files into the new project folder. Then when the original set of files disappear off the system, point the program to the remaining project folder. The program will use the files in the new location

Video Pro X

32 answers, most recent on 1/18/2025

RE: "Missing" audio in VPX16

@AAProds @CubeAce @ericlnz @johnebaker In the end, as a quick workaround, I opened the "silent" file in Handbrake, made as few changes as possible and exported as .mp4. Sound restored and playable in VPX16. But not ideal when the final output is

Movie Studio

31 answers, most recent on 4/16/2026

RE: Video deluxe 2026

@AAProds Hi Al Looking at the migration of effects that occurred when I upgraded from MMS 2025 to VDL 2026, I see that the folder: C:\Users\Public\Documents\MAGIX\Common\Videocontent\Movie Edit Pro Premium\UserVideoEffects\ has a copy of my LUTs

SOUND FORGE

12 answers, most recent on 3/27/2024

RE: [Solved] SoundForge 17.0.2 crackling

It's originally wav 44.1khz 24bit.

Movie Studio

13 answers, most recent on 12/30/2024

RE: Movie Sutdio 2025 Suite - Display Color vs Video Area

@me_again, @AAProds Hi Andy As Al.commented, 'that works, after a fashion'. If you add more items to the timeline after the 'apply to all', the new items do not automatically get the background colour. I did some more digging to try and find what

Movie Studio

41 answers, most recent on 2/6/2025

How to fix or smooth de-interlaced content?

Hi, As has been talked about before, I am still having problems with UKTV. For 3 years, a lot of the stuff they showed was going out de-interlaced when it shouldn’t have been. It would appear that they have finally and recently fixed this issue, but

Music Maker

6 answers, most recent on 7/17/2025

What probability exist that the Ai di Music Maker can create existing?

Peace to you,I wanted to try my version of Ai di Magix Music Maker 2024 and I chose 80s music, then I asked to use this pool to create a music, and as a joke my brother used Shazam to check if the recognition worked, I told him that it was

Photo & Graphic Designer

8 answers, most recent on 7/15/2024

RE: Error code 6

@johnebaker Thank you for this. I've now got an external CD ROM drive and will try repairing the program using the original disc. I did also open a ticket yesterday with Customer Support at Magix, I haven't yet had a response. I'll update if I am

Movie Studio

3 answers, most recent on 6/10/2025

RE: working w/media from various sources and choosing frame rates

@Iris-Willis 👍 Post a screen capture or the copy n pasted text of one of your phone videos & one of your GoPro, then someone will give more info, I understand this matter but can't explain it & as I say I don't let it concern me, I don't

Movie Studio

66 answers, most recent on 1/29/2025

RE: The output formats are messed up in Movie Studio 2024

@clement5 Hi I have been testing with the Test 1.avi file uploaded to One Drive, for a couple of days now and have had an issue with this AVI file. MediaInfo and VLC report the AVI is broken:- MediaInfo gives the information below, VLC pops up an

Music Maker

3 answers, most recent on 1/23/2025

RE: Recovering serial number

@Former user Welcome to the Magix user to user forums. Assuming you registered your installation of MM when you first installed it you need to go to your Magix account, log in, go to My products and find the listing for your software. You should

Movie Studio

12 answers, most recent on 9/15/2025

RE: Does MovieEditPro Premium support LUT?

@magix_dr It is not so easy. As I wrote I can download MEP2021 version from my account on MagixServiceCenter. But please note - in a meantime (12months) I've upgraded this version to MEP2022 for free. So my latest version is (was?) MEP2022. Today I

Movie Studio

7 answers, most recent on 11/17/2024

Video and Audio out of Synch

After clipping a section out of a video and then exporting it as an mpeg4 the video and audio is way out of synch. The original video was perfectly in synch. I've recently upgraded to the Movie Studio 2025. I was able to do the same thing in Movie

Movie Studio

5 answers, most recent on 1/11/2023

RE: [Solved] Audio Echo

Is it possible to remove/limit echo in Movie Studio? Are you meaning remove delay or reverb that is present in an original audio signal.There are no tools to do this natively in Movie Studio.For that you would need a third party deverberation

Photostory

30 answers, most recent on 2/25/2025

RE: How To Add Audio To Photostory Deluxe 2021 Slideshow

@Robert-Madison Hi . . . . how do I remove, erase, eliminate and destroy all tracks other than the one my pictures are on, and the one my audio is on? There is no reason at all to ever have more than two tracks. . . . . You can only ensure that

Audio Cleaning Lab

32 answers, most recent on 11/21/2024

RE: importing a stereo mp3 file into both tracks seprately

Thanks to both browj2 and johnebaker for your help. I'm finding this program non-intuitive unlike the old original. I can see how it has much potential, but it is like so many things in life. If you don't know how, it is a mystery; but if you know,

Video Pro X

One answer, on 12/6/2022

[Solved] Video Pro X14 audio distortion

The audio becomes distorted with clicks when exporting to HEVC MP4 after applying a Mosaic Distortion Effect to the video with Magix Video Pro X14. No other effects are applied, so the original audio should be preserved without any changes. Any

Music Maker

6 answers, most recent on 8/6/2024

RE: Accessing unlimited loops

@DigitalChaos Did you follow the advice given in a reply to your earlier post about this, here? If you did and still cannot access Loops Unlimited you need to email infoservice@magix.net with full details of your original order and request their

Video Pro X

32 answers, most recent on 1/18/2025

RE: "Missing" audio in VPX16

@johnebaker @CubeAce @AAProds @ericlnz @Gid @Reyfox My continuing thanks to you for your research! I've heard back from Topaz Support this morning who have suggested a "workaround" of converting the audio to AAC whilst processing the original file.

Movie Studio

14 answers, most recent on 2/21/2024

RE: Preloading slow, wave display does not match audio /Movie Studio 2023

@jeesa2 Hi Thanks for the info, we also need the program ersion number as found under Help, About . . . . I made this a .mp4 to analyse it . . . . Can you post an analysis of the original file you are importing please - changing it to mp4 may have

Movie Studio

45 answers, most recent on 11/29/2023

RE: Which version supports 4k video editing

@derek-brown Hi Derek. The properties of an imported file do not change as it is the original file and the editor doesn't touch or alter the original file. It has no bearing on the quality of the image you see in the Preview monitor or the size of

Movie Studio

One answer, on 5/27/2025

Repeated Serial Number Prompt in Movie Studio After Reinstall

I recently had to reinstall Movie Studio 18 Platinum on the same computer I originally installed it on. While it’s an older version, I have a valid serial number. The issue is that every time I launch the application, it prompts me to enter the

Photo & Graphic Designer

4 answers, most recent on 1/5/2023

RE: [Solved] Xara Photo & Graphic Designer 16 & 19 installed? Stuck in Update Loop

@SGTDRE Hi If the update notices are still coming from within the program as your original images above show then raise a support ticket using the Support link at the top of the page. If you have not used the Support system before - select your

Audio Cleaning Lab

6 answers, most recent on 11/24/2025

[Solved] Install Audio Cleaning Lab 2016 on new PC

Please help. I want to install my old Audio Cleaning 16 program on my new PC. I do not have it on any other devices (the desktop I had it on 'died' years ago). It tells me 'Too many installations, contact Magix support'. (I have the original CD and