• Movie Studio

  52 answers, most recent on 3/8/2025

  RE: Update
  @me_again, @Reyfox Hi Andy, Tony The NV article is referring to an issue where 'Magix may serve frames in lower resolution, which usually leads to inaccurate profiling and noise reduction' and is dated November 24, 2022 'I started In November 2024
• Movie Studio

  27 answers, most recent on 2/27/2025

  RE: Neat Video - Version 6.0
  Out of curiosity I emailed Neat Video and asked if the new patch for MS2025 24.0.1.233 was compatible with the v6 Neat Video, that is does it still crash and, stone me Vlad must be on a good overtime rate working on a Sunday, I've just had a
• Movie Studio

  6 answers, most recent on 4/27/2025

  RE: Encoding Locks Up
  update: tried it on son's PC, he's got MS2025 Suite. the encoding also locked up... so there's something about the project that MS doesn't like.....
• Movie Studio

  2 answers, most recent on 5/23/2026

  RE: Crystal Ball Gazing
  @bjtap Hi, 3) Will Magix update their quite old training videos for VDL and ProX? I've made a lot of tutorials, some of which are under Tutorials in this forum, all are on my YouTube channel, including some newer ones. Is there anything in
• Music Maker

  6 answers, most recent on 8/4/2025

  RE: Help
  @EDWIN-RIVERA You can find all registered serial numbers in your customer account at Magix.com. Simply log in with your e-mail and password and then look under 'My Products'. Last month Magix updated their customer support system to a newer one.
• Music Maker

  5 answers, most recent on 1/26/2025

  [Solved] String Ensemble, Drum Kit and Vita Sampler not loading!
  I recently did a full uninstall and reinstall of the program, using my Music Maker 2020 Plus Edition disc as the start up, and then subsequently running all updates. However, I now have found that the Drum Kit, Vita Sampler and String Ensemble are
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  @Steven-Wood Some additional things you could try: Open cmd.exe as administrator (it's best to enter cmd in the Windows search and then right-click the search result to start as administrator), type DISM.exe /Online /Cleanup-image /Restorehealth
• SOUND FORGE

  3 answers, most recent on 7/11/2023

  [Solved] I'm looking for updates to SF 12
  I have just purchased a new laptop and installed SF 12 on it. I deactivated SF 12 on my old laptop. On my desktop, I also have SF 12, which was updated to 12.6 long ago. I am looking for the 12.6 update for my new laptop.
• SOUND FORGE

  8 answers, most recent on 1/26/2026

  RE: Non functioning Sound Forge / no response from support
  @Rod-Devonshire You can update the ticket by simply answering the e-mail you received, just make sure the ticket number in the subject stays unchanged. We had some news regarding the development of the support problems, see here:
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  @johnebaker Unfortunately that isn’t the problem. There are no purchase confirmation emails, as it looks like the transaction never completed on the Magix website’s end. It doesn’t show the purchase anywhere in my Magix account area, yet the PayPal
• ACID

  One answer, on 7/17/2024

  Acid Pro Updates Info?
  Any News on Acid Pro Updates?
• SOUND FORGE

  2 answers, most recent on 6/5/2023

  [Solved] Software disappeared after update
  I purchased a SOUND FORGE PRO 16 at the end of last year. The update notifier asked for an update today. After the update, SOUND FORGE PRO 16 totally disappeared from my computer (running Win 10). Could you help?
• Music Maker

  6 answers, most recent on 9/3/2024

  [Solved] soundpools that were purchased no longer exist after upgrade
  I have just recently updated Music Maker to 2024 from the 2022 version of which i had a fully purchased set of soundpools - 43 to be exact - these are now all missing and I cannot re-download them to my system and since music maker is heavily
• Other products

  2 answers, most recent on 3/16/2026

  RE: Magix Photo Manager hangs up
  @Edward-Grant Hi We need more information:- Which version of Photo Manager (PM) are you using? Was PM working before the error message popped up, or is this a new install? If the program was working, what changed on the computer, eg Windows
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  Update, I just tried to export the first project, the successful one. I just changed the name and it crashed in 30 seconds. I thought maybe the crashing project was the issue, I just tried to replicate the first one and it crashed. Did I get lucky
• Video Easy

  No answers, created on 8/6/2024

  update
  I got an old version , i wanna make an update but i obtain Erro code 24
• Other products

  3 answers, most recent on 2/2/2024

  RE: [Solved] Photo Manager Deluxe Hangs on Startup - Can I Purge Database?
  @Pieter-Muller Welcome to the Magix user to user forums. First, you say you have version 3. Did you mean version 13, which is the latest? Your post about the database piqued my curiosity and I attempted to do some research about this on my own
• Music Maker

  One answer, on 6/24/2025

  which new version includes add-ons for commercial use?
  which new version includes commercial add-ons?I prefer to buy less but I need it for commercial use and this program has a constant problem with separating it. Update: MUSIC MAKER 2026 ULTIMATEAll PREMIUM features and contentNew: Vandal virtueller
• Music Maker

  5 answers, most recent on 2/11/2026

  RE: MMM Dateien nicht mehr exportierbar
  @Olaf-Hartmann Ok, es schon seltsam, dass es an beiden Computern nicht mehr funktioniert. Falls beide Windows 11 gehabt hätten, dann könnte vielleicht ein Windows-Update die Ursache sein. Verstehe ich dich richtig, dass selbst ein Export in WAV
• ACID

  One answer, on 2/4/2026

  Magix acid pro
  Hello MAGIX Support Team,   I am contacting you regarding MAGIX ACID Pro 11 Suite, which I purchased from your official website for 150€.   For more than two years, I have been dealing with constant bugs, crashes, and serious stability problems.
• Music Maker

  One answer, on 2/16/2025

  [Solved] MIDI Editor Problems
  I was about to make a little project. But, my midi editor was acting weird. The editor was supposed to be in a window, like my google chrome. But now, the editor is somehow at the bottom of the instrument collection where my beatbox is. Every time I
• SOUND FORGE

  3 answers, most recent on 4/9/2024

  RE: [Solved] Can't get audio play from Sound Forge
  Well, I don't know how but things got fine again: Sound Forge is outputting audio as it did. My guess is it was some Windows updating that was not complete and got finished. And it restored things back they should. Can't think of another
• Other products

  2 answers, most recent on 11/2/2024

  [Solved] Vegas Pro 22 Won't Download
  Vegas Pro 22 won't install and is stuck at 0%.  It won't "Continue".  I realized I was trying to download Version 22 from within Version 21 without having purchased 22 first, and the installer deleted Vegas Pro 21. I went and paid for Version 22
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  @CubeAce @Marc-Goder @bjtap @me_again @Gid @Bol @Reyfox @Betovalle @CubeAce thanks for the German link. I decided to log into the German forum to send a message to the OP; @Magix_Editorial to see if they would help update the English forum but I