• Movie Studio

  2 answers, most recent on 2/3/2026

  RE: Burn to disk
  @chris-fleming4256 Hi In addition to the information @emmrecs requested, if it is Magix Movie Studio 18 or later, or Video Deluxe the rebrand name for Magix Movie Studio: Is the program installed entirely on the C: drive using the default install
• Movie Studio

  8 answers, most recent on 6/6/2024

  [Solved] Imported videos have sound but all frames are black
  Movie Studio 2024 Suite. I tried to import several videos, but the entire videos are black. During playback I can only hear the sound, but the screen stays black. The following video file information was produced by MediaInfo
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @browj2 OK. In case you didn't try to delete/rename the musicmaker.ini file to reset the program settings, I suggest you try that as well. It should be located in the \AppData\Roaming\MAGIX\MM2026_Premium\ folder. But you'll find this file only if
• SOUND FORGE

  2 answers, most recent on 12/29/2023

  [Solved] Choppy audio when saving files.
  I recently purchased Sound Forge Pro Version 17.0.2 (build 109) My system is Win 10, Asus Sabretooth M/B, AMD FX cpu, 16 Gb ram, a mix of HDD's (I have both mechanical and SSD). The issue is when I try saving any file, I get a glitch within the
• Other products

  3 answers, most recent on 2/2/2024

  RE: [Solved] Photo Manager Deluxe Hangs on Startup - Can I Purge Database?
  @Pieter-Muller Welcome to the Magix user to user forums. First, you say you have version 3. Did you mean version 13, which is the latest? Your post about the database piqued my curiosity and I attempted to do some research about this on my own
• Other products

  One answer, on 11/6/2023

  [Solved] Non-commercial, Commercial (Royalty Free) download limit reached
  Hi I tried to download Ambient - Sleep on wave files but it said download limot reached. I was downloading other files at the same time. Can you help please many thanks   Aidan Campbell
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  For what it's worth, I tested @Gra_Ham's file in a number of video editors; VideoStudio 2023 - Crashed PinnicleStudio 26 - played fine Vegas 22 - would not play The file played fine in Capcut and Davinci Resolve 20 which are free to download and
• Rescue Your Videotapes!

  20 answers, most recent on 11/23/2025

  RE: Windows does not find drivers for the video grabber usb device
  Yeah there is 9 files, do i run this whole thing now to the device manager? @johnebaker
• SOUND FORGE

  3 answers, most recent on 1/6/2024

  RE: [Solved] Offline download
  @David-Hawkins4916 You can just backup all installers yourself after you downloaded them. The files are saved in the folder C:\Users\YourUserName\Documents\MAGIX Downloads\Installationsmanager
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  Hi @Gra_Ham, Of course, you can convert the MKV file to an MP4 file using a converter like Handbrake. However, I could test whether K-Lite can play your MKV on the VDL2026 timeline by default. If you'd like to use my services, please send me the
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  My computer opens ALL the files fine. My husband's iPhone (iPhone 12 mini) is a bit older than mine and his HEIC files show up fine in MAGIX. My HEIC files (from my new iPhone 16 Pro) do not appear or are black and white in the MAGIX program. I
• Video Pro X

  6 answers, most recent on 7/13/2025

  RE: [Closed] It pauses
  @Billy-Green8845 Hi Billy, I see that your movie files are stored on Microsoft's OneDrive. It's possible you have a poor internet connection, or you've run out of space on OneDrive, causing things to slow down. You could try putting your movie
• Movie Studio

  13 answers, most recent on 3/21/2026

  RE: MAGIX Video deluxe 2026 Premium - time line list
  @spuddy13 If you go to File>Settings>Movie (shortcut E)>Movie Information tab, does that supply what you need? JeffForum Moderator
• Rescue Your Videotapes!

  20 answers, most recent on 11/23/2025

  RE: Windows does not find drivers for the video grabber usb device
  @Atte-Tahvanainen Hi . . . . window didnt find the drivers . . . . Try the driver here. Unzip the contents of the Zip file to a folder, you should have 9 files. John EB
• Samplitude

  5 answers, most recent on 10/21/2023

  [Solved] Cannot install initial add-on software, i.e. vst files
  After my first attempt at new install of Samplitude, when it got to the install add-on files, it downloaded the first one, and then failed any other files. I've uninstalled and re-installed twice and it seems something in the registry or somewhere
• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  @raquii You could try two things. Firstly, hold CTRL and SHIFT and double click on Acid to start the program. Keep holding CTRL and SHIFT until a small window appears that will all you to reset the program settings. Do this and then check if Acid
• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  here's the crash report.... Extra Information   File:                C:\Users\hp\AppData\Local\MAGIX\ACID Pro\11.0\dx_grovel_x64.log Problem Description   Application Name:    ACID Pro 11.0   Application Version: Version 11.0.2 (Build 21)   Problem:
• SOUND FORGE

  5 answers, most recent on 4/24/2025

  RE: Sound Forge Pro 18 not remembering save settings, plugin settings
  Unfortunately, as the OP said, you can't solve this with a single saved preset. If I have a 48khz stereo file I want to the save settings to automatically be the same. If I have a 48khz mono file then I want to the save settings to default to that.
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @AAProds I'd be curious to see a Progressive video and then it's interlaced version created by Vegas. I'll dig out something this evening (NZ time) and put it on Google Drive as you need to see the original files as files uploaded here are
• ACID

  7 answers, most recent on 6/26/2024

  [Solved] Building Peaks/Freeze
  Hi, Does anyone have any suggestions? I have a projects in Acid Pro 9 that had been opening up fine. Now the files say that they are "building peaks". They are building extremely slow, for almost an hour, as if the program has crashed. This is the
• Movie Studio

  30 answers, most recent on 9/24/2025

  RE: No sound from combined files
  @AAProds No need for another AC3 codec Al, the files play in MS2025 when on the timeline. It's only when the file is played direct from the media pool that there is no audio so I don't really want to try another codec. Sorry. AndyW
• Video Pro X

  46 answers, most recent on 5/14/2025

  RE: VPX16 plays Sony XAVC with no sound
  @Can-Dive Hi . . . . What I eventually discovered is that the system actually saves the 16 bit WAV file . . . . when the video is subsequently played, it uses this WAV file regardless if the LAV filters are turned on or off. Of course the LAV
• Video Pro X

  7 answers, most recent on 8/21/2025

  RE: Import boosted video from Pixel-phone gives error
  @GerritOut Hi Thanks for the MediaInfo data. Assuming VPX 16 is not the trial version, and is fully installed including all the Extra Content available under the Help menu. The file appears to be standard 8K UHD AVC/h.264 video and AAC audio encoded
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  And Magix simply duplicated the frames (PSF) to create the 50i file.