• Movie Studio

  One answer, on 11/30/2025

  [Closed] The new registration of my Movie Studio Platinum 12 does not work
  The new registration of my old "Movie Studio Platinum 12" (BOX version /CD/ purchased in 2013) does not work. I made it after the reinstalling of OS Windows. Specifically after the new installing of Movie Studio Platinum 12 (freshly downloaded from
• Rescue Your Videotapes!

  20 answers, most recent on 11/23/2025

  RE: Windows does not find drivers for the video grabber usb device
  @Atte-Tahvanainen Is Magix Video Converter 3 listed in the device manager under Audio-, Video- and Gamecontrollers (Ääni-, video- ja peliohjaimet)? It should look like this: As you see, there is also an unknown Video Grabber device. It doesn't seem
• Samplitude

  40 answers, most recent on 4/15/2025

  RE: Real Time Varispeed Sound Quality in Samp & WhichSound Forge Version?
  This version of Samplitude Pro X, ten years newer than my version, doesn't show the pitch control slider in the transport window. https://www.pcmag.com/reviews/magix-samplitude If that slider is not in the transport window for my auditioning session
• SOUND FORGE

  2 answers, most recent on 8/21/2023

  RE: [Solved] can't find my product serial no.
  @David-Carter1965 Try entering your voucher code here: https://www.magix.com/redeem
• Movie Studio

  8 answers, most recent on 8/22/2024

  RE: Upgrading to Magix 2025
  @robert-g You can change your email address in your account. Go here, log in using your old email address (hopefully you can remember your account password!) go to User Data and update your email address. This will "transfer" all your account
• SOUND FORGE

  15 answers, most recent on 3/29/2026

  RE: Error Message -24
  @Matth Are you trying to enter a different e-mail address compared to your registered e-mail? This is not possible. If you want to change your e-mail address, please visit Magix.com, log into your customer account and change the e-mail in the
• Movie Studio

  5 answers, most recent on 6/13/2025

  RE: [Closed] Import MP4 problems
  @Billy-Green8845 Billy, you may have been caught in-between versions: you trialled Magix Movie Studio 2025 but when you went to buy it, the system updated it to Magix Video Deluxe (same (updated) program, new name). Regarding your MP4 problem, the
• Off topic

  4 answers, most recent on 4/9/2025

  RE: [Closed] Serial number usage after restarting
  @Talmadge-Miller Make sure you use the correct serial number. For this, visit Magix.com and log into your customer account with your e-mail address and password. Then look under 'My Products' for your software. There you'll find the correct serial
• Music Maker

  2 answers, most recent on 12/6/2024

  RE: How to get Music Maker 28 or 30 on new device
  @CB30 Welcome to the Magix users forums! Assuming your older versions were registered with Magix when you first installed them, go to your Magix account, log in and go to My products. Find the listing for your products and follow the links to the
• ACID

  One answer, on 4/18/2025

  RE: Reset my whole computer. Now it wont let me re-activate!!!!Help!!!!
  @WilliamB Welcome to the Magix user to user forums. Go to your Magix account, log in and go to My products. Find the listing for your software and then go to Show more details, where you will find a list of all your current activations of the
• ACID

  5 answers, most recent on 4/11/2025

  RE: ACID 11 PRO SUITE LOOPS
  @Ryan-Guiney There are two things I want to ask you about your installation of Independence. Are you running Independence inside Acid or somewhere else? I'm pretty sure it will not load any presets outside of Acid, simply because it is limited to
• Video Pro X

  2 answers, most recent on 3/12/2025

  [Closed] Vegas Pro 22 Upscale
  Hello, according to the methods I have Upscale dragged before Pan/Crop.But where is Pan/Crop?Not available. https://help.magix-hub.com/video/vegas/22/en/content/search.htm?q=upscale  
• Music Maker

  4 answers, most recent on 10/16/2024

  RE: Unable to open due to authentication error after update
  @YOSHINORI-YAMADA Please check here, if your serial number will give you a valid download link for Music Maker 2025 Premium: https://www.magix.com/int/support/my-service-center/product-downloads/
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  There are things that should be done with VPX/MMS. I do think that those who would purchase MMS are those getting their feet "wet" in video editing. They don't want to spend much, but want some "neat" features that they can't get on their cellphone
• SOUND FORGE

  One answer, on 10/6/2024

  RE: Pedido faturado
  @Virginia-Alves Olá Entre em contato com a Magix por e-mail por infoservice@magix.net. Este é um fórum de usuário para usuário, não suporte da Magix.   Please contact Magix by email to infoservice@magix.net. This is a user to user forum, not Magix
• Music Maker

  7 answers, most recent on 6/25/2025

  RE: How do I cancel my subscription so it doesn't automatically renew?
  I need to make sure I cancel my subscription a month before it ends. With any other service I can cancel the renewal immediately, but this company is constantly problematic. The purchase offer does not include information about the subscription and
• Xara Designer Pro

  2 answers, most recent on 3/10/2025

  RE: Just got billed - do not want renewal
  @Stephen-Smith8796 Welcome to the Magix user to user forums. As such, there are no Magix staff here and no-one who visits here can do anything to help you to retrieve your money, sorry! To resolve this you need to email infoservice@magix.net with
• SOUND FORGE

  9 answers, most recent on 10/16/2025

  [Solved] Problem activating Sound Forge 9 using new method
  I've been trying to activate Sound Forge Pro 9 on a new computer. I've been using this version for many years and while I've also bought Sound Forge Pro 16 and 18 I prefer version 9 for some things. It's quicker to select sections of audio between
• SOUND FORGE

  One answer, on 4/24/2024

  RE: Request for patch for Sound forge 12
  The current and final build for Sound Forge Audio Studio12 and SF Pro 12 can be downloaded from Magix Service Center Download Center or My Productshttps://www.magix.com/us/support/my-service-center/ btw, welcome to the Magix Sound Forge users
• Movie Studio

  2 answers, most recent on 11/23/2024

  Need Help Understanding Basic Video Editing in MAGIX Software
  Hi everyone, I am new to video editing and just started using MAGIX software. I am trying to create a simple video by combining clips adding some text and including background music. However, I am struggling with a few things: How can I trim video
• Audio Cleaning Lab

  3 answers, most recent on 8/8/2024

  [Solved] Can't start free trial, installer just links to dead URL
  I've loved my old disc copy of Audio Cleaning Lab for years, but a new computer means a new install.So I'm trying to start the free trial of the current version - at least, I THINK it's the current version, it's the one I found when I googled Audio
• Music Maker

  6 answers, most recent on 8/4/2025

  RE: Help
  @EDWIN-RIVERA So, did you buy Music Maker Premium Editions in the past or did you simply install the Free Edition and maybe bought some assets in the in-app-store? The download link for Music Maker 2024 Free Edition (the latest Free edition that was
• Photostory

  2 answers, most recent on 10/9/2024

  RE: Gibt es in Photostorys Funktionen, die NICHT in Video Deluxe sind?
  Hallo @ferion, Es ist so, wie John EB vorschlägt, Ihre Frage im deutschen Forum zu stellen oder Ihre Frage auf Englisch zu stellen. Nun die Antwort auf Ihre Frage. Beide Programme haben ihre Vor- und Nachteile. Darf ich Ihnen einen herzlichen Rat
• SOUND FORGE

  2 answers, most recent on 7/9/2025

  RE: Lost sound forge file/program
  @Don-Scott4578 Hi Login to your account at magix.com, Account icon is top right of the home page, using the email address and password used the first time you registered the software. Under My Products you may find your registered software, a