Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

I purchased an upgrade to my MAGIX program on October 15, 2023. My registration was accepted. On October 16 I successfully downloaded the software to my PC. When I tried to open the program I successfully entered my serial number but when I tried to

Movie Studio

89 answers, most recent on 5/5/2025

RE: Upon importing my photos, they turn to black and white or all black

@Gid My results with Vegas. Do you have other K-Lite codecs on your PC?

SOUND FORGE

8 answers, most recent on 4/21/2026

RE: Play head disappearing in SF18 Pro

Hi Rick, thanks for all that. I had toggled F and also tried \ to centre the play head, but to no avail. I haven't tried F6, but at one point, I zoomed out from the wave form and could definitely see which part of the audio file was playing and the

Movie Studio

11 answers, most recent on 1/20/2026

RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC

@emmrecs Hi Jeff I have both VPX and VDL on my laptop and PC, and this is not the first time I have been asked to de-activate/reactivate by a patch, which may have been triggered by the update to Win 25H2. I suspect that significant Windows updates

Web Designer

8 answers, most recent on 10/19/2024

RE: Updater tagged as virus infected

Version 24.4.0.70344, it's Xara.The Xara site links to this comunity...The trojan is not on my pc, if the updater starts f-secure direct blocks the exe. file.

Music Maker

3 answers, most recent on 4/5/2024

[Solved] Upgraded monitor, same PC.. Resolution issue, some help, please

Got a 4k monitor and had to reinstall new version of Music Maker due to updates. and I get a message every time I start up the program: "The program cannot be displayed correctly. please increase the screen resolution or decrease the display zoom.

Movie Studio

5 answers, most recent on 7/29/2024

Cant open my program

I have updated my pc with new equipment and Movie studio 23 Platinum will not open

Audio Cleaning Lab

11 answers, most recent on 2/24/2026

RE: Need 2 files from Audio Cleaning Lab 10 cd distribution

I figured out by myself that it had 8 tracks which is far more than I need. ACL 15 worked on my previous upgraded Windows 11 pc. The previous pc sort of worked but became very flaky so my son who is a computer science engineer and I concluded the

Movie Studio

12 answers, most recent on 3/25/2025

RE: Black screen in video

This happens both while editing and also exporting. I run MEP on two separate/different computers and it happens on both computers so I'm assuming it's some setting unrelated to the computer. Usually, while editing the screen is fine but after a

Music Maker

15 answers, most recent on 9/25/2024

RE: Bugs and problems - Music Maker 2024

I changed to Ableton Live standard, and it works with zero issues, not a problem, and regarding your reply, I can't change my PC to suite your specific ASIO needs

SOUND FORGE

One answer, on 4/2/2025

RE: Soundforge 9.0e won't activate anymore.

Welcome to the Magix Sound Forge users community @Carol-Naselow,Was Sound Forge 9 working before on the Win 11 PC? if SF-9 was newly installed, where did the installer come from Do you have the correct activation serial and email address. SF-9 is

Video Pro X

15 answers, most recent on 2/15/2025

RE: New Blue Titler Pro 7 refuses to start.

@CubeAce Hi. I don't use NB Titler & hardly if at all use MMS. I've been ignoring an MMS update (24.0.1.233) choosing 'Remind me later' when I have opened MMS & a Windows update for a few days. I don't have to turn off my PC, it can be on

Music Maker

4 answers, most recent on 12/10/2024

RE: How do I share files from the Music Maker Jam Windows and Android apps

Hola tengo music maker jam en mi tablet y quiero cargar proyecto desde mi tablet para magik music maker en mi pc. doy a cargar proyecto y me dice que no puede abrir proyecto en magic music maker Solucion. Gracias

Movie Studio

3 answers, most recent on 10/15/2025

RE: Movie Edit Pro 2015 Plus on Windows 11?

@david-again Hi Movie Edit Pro 2015 does work on Windows 11, however there are limitations after installing:- Importing video with Dolby Surround Sound, and exporting MP4 h.264 encoded video, with Dolby Surround Sound, are not supported due to

Photostory

16 answers, most recent on 10/15/2025

I've been using photostory for some time but now have hit bugs.

My problems have arisen since I performed the suggested update. Now, my voice-overs are not being saved, the timeline doesn't show time and the little stop tab, adjustable for the end of my film is proliferating, and unusable. I have removed and

Movie Studio

26 answers, most recent on 8/24/2025

MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems

Hi Guys, Downloaded and Activated MAGIX Video deluxe 2026 Premium but can't get the MPEG_4 Activation to work. I have followed Magix's directions to deleting the corrupt Magix registry. I downloaded Registrar Registry Manager Free Home Edition but

Movie Studio

70 answers, most recent on 9/19/2025

RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

An AMD user here. I've been using AMD GPU's for decades, since the original Radeon (2000). I've built custom PC's for businesses (well over 100) and individuals (90), serviced lots, and have never had an AMD card fail. Ever. Does that mean it can't

SOUND FORGE

5 answers, most recent on 9/3/2024

I must be crazy, I work in recording and they told me the serial numbe

My problem I don't know how to solve it I changed new PC can't install Sound Force 18 he said shit he said the serial is not correctI don't know English. I translate randomly. I'm sorry. I hope God will help me. I can't use Sony Sound Force 18 after

Video Pro X

One answer, on 4/5/2025

[Closed] cannot open MP4 files for editing Pro 21

Nick Goward1 9:55 AM (3 hours ago) to MAGIX It has been a few days since I responded wrote/emailed regarding my issue that I said I think I had fixed it. I haven't had a response to that email. After further investigation and testing my findings

Movie Studio

27 answers, most recent on 4/20/2025

RE: Activate Mpeg 4 Codec in Movie Studio 2025 Platinum

@William-Keeth Hi, when @johnebaker wrote - To eliminate some potential causes of this issue: Do you have any of the 'All-in-one' codec packs, eg K-Lite', installed on the PC. I'm pretty sure he was asking in a negative way, installing K-Lite

Movie Studio

35 answers, most recent on 11/12/2024

RE: What Apple format: Apple ProRes or HEVC codecs can Movie Studio run?

@CubeAce Hi, yes my PC has the specs to power through some material that may bog down other's PC's but if a program has a 'fault' it still shows on my PC, I generally avoid .MOV with MMS, some play/load but stutter when played, some just load a

Music Maker

14 answers, most recent on 9/1/2024

RE: Can't load soundpools

Hello All, I recently purchased a new Windows 11 PC. I have installed MusicMaker 2023. The program recognizes my license ( I think) and it seems to be OK to use. However, I am trying to load the Soundpools from my last PC and am unable to. The

Off topic

4 answers, most recent on 12/2/2024

[Closed] REGISTRO INVÁLIDO

Adquira o software Magix Pro Suite 365, instale-o no meu PC e no momento de fazer o registro nenhum número de série é válido. Constam os erros :-24 (registro já efetuado por outro comprador). Como resolver isso? Uso o Windows 12

Off topic

4 answers, most recent on 4/9/2025

[Closed] Serial number usage after restarting

I had to clear my Computer data. I have Vegas 22. My computer caught a virus. I'm attempting to put my serial number in but it keeps saying it is invalid or registered to another product. I'm using the same computer I downloaded it on previously.